Reviews

Review Details

• Review fromJASON L

  Date: 05/23/2025

  They may take a minute to get back to you but it's not long and they know their business. If they don't, they know who can help you.
  

  Public.com

  Date: 05/26/2025

  HI *****, Thank you so much for your review and kind feedback! Our team is always happy to help, and if you ever have any questions, please let us know in the in-app *********** or by email at *********************************

• Review fromTeonantra S

  Date: 05/21/2025

  After doing my intense research of Brokerages, I stumbled on a recommendation for Public. Fidelity was suppose to be my first choice however I found a stock that I wanted to trade and Public had that ticker in-house. Public made EVERYTHING fast and easy, I was blown away. I signed up one night and made my first trade that same night. Fees for after hours trading are low. The convenience was well worth it. I just opened my *** with Public and took advantage of the 1% match they are offering. I had to contact Customer Relations or Support because I ran into a hiccup with opening my *** account and was evenly as surprised with the attention and expertise of the representatives in that department. I am very happy with Public and look forward to a prosperous brokerage client relation.
  

  Public.com

  Date: 05/23/2025

  Hi Teonantra, Thank you so much for your kind review and for sharing your experience on Public so far! We're thrilled you're enjoying the app and investing products and features we offer! Our Member Support team is always happy to help, so if you ever have any questions or run into any issues, please let us know in the in-app chat or by email at ********************************* and we'll be available to assist! We look forward to seeing you in the app!

• Review fromKalpana V

  Date: 05/21/2025

  I've been using Public.com for a while now, and I absolutely love their product! The user interface is clean, intuitive, and makes investing feel accessible and transparent. What really sets Public apart is their outstanding customer support quick, helpful, and genuinely focused on the user experience.Their low fees and commission-free trading make it easy to invest confidently without worrying about hidden costs. Plus, the community aspect adds a social dimension to investing that I haven't seen on other platforms.If you're looking for a modern, trustworthy, and user-friendly ********************** platform, I highly recommend Public.com.
  

  Public.com

  Date: 05/22/2025

  Hi *******, Thank you so much for your kind review and for sharing your experience on Public so far! We're thrilled you're loving the app and the investing features we offer! We're always happy to help in the in-app *********** or by email at ********************************* Please let us know if you ever have any questions! We look forward to seeing you in the app!

• Review fromCarmelo G

  Date: 05/16/2025

  Great customer service great trading platform . Would highly recommend the serious traders .
  

  Public.com

  Date: 05/19/2025

  Thank you so much for your kind review and all your support, *******! We're thrilled you're enjoying the app! As always, if you ever have any questions, please let us know in the in-app *********** or by email at ********************************* and we'll be happy to help!

• Review fromRaymond M

  Date: 05/15/2025

  Force sells your assets every month to pay their monthly service fee. Cannot withdraw funds without a $75 fee. ****** even sell my assets because the app has no . button to sell my partial shares. Held hostage.
  

  Public.com

  Date: 05/16/2025

  Hi *******, Thank you for your review and feedback. There are no fees to withdraw funds from your account through our standard withdrawal process or to trade stocks and ETFs during market hours. There are other fees you may see for investing in our other products and those fees are outlined in our fee schedule. We'd love to review your account and assist you in trading your partial shares as soon as possible. Please reach out to us in the in-app *********** or by email at ********************************************************. 

• Review fromDenise A

  Date: 05/10/2025

  I have had my money in Public for over two months. My money has been restricted for all that time. I wanted to buy a house and ***** said she would send the deposit to the builder or the title company, that is not true. I receive computer generated replies from the said *****. I am so extremely dissatisfied with this Company that I want to withdraw my money from this Company and move it to another brokerage company and the aforementioned ***** is telling me that we can only move it to a brokerage company of her choice. This is outrageous. My opinion is that ***** is a very vindictive controlling person. She is holding my money hostage. I am now looking into taking legal action.
  

  Public.com

  Date: 05/16/2025

  Hi ******, Thank you for your review and feedback. In instances where our system is not able to verify the bank link, we must verify the ownership of your bank accounts manually. In order to verify your bank information, we kindly ask for a recent bank statement and a copy of a government-issued photo ID. We see our team has remained in touch with you, and will provide you with updates as they become available. Please let us know if you ever have any questions. 
  
  

• Review fromMat F

  Date: 05/02/2025

  I had an issue with Public and they began to bully me violating my first amendment rights threatening me because I said they were resembling criminals. I escalated to a supervisor who condoned the behavior then blamed it on their AI bot when it never represented as a bot. Then the supervisor refused to escalate me to someone else. I recorded the threats and said Id report them to the *** and *** if they didnt address the issue. Then they stopped replying to my questions because it would only further incriminate them which ironically validated my claim they were criminals and being unethical.
  

  Public.com

  Date: 05/05/2025

  Hi *******, Thank you for your review. Our Community Guidelines, strictly prohibit the use of abusive or disrespectful language in the app and with our Member Support team. The bot provided a reminder of the Community Guidelines, and your inquiry was escalated to a Senior Manager that provided a resolution to your initial inquiry when you reached out. If you have any further questions, please reach out to us by email at ********************************* Thank you. 
  
  

• Review fromGarth H

  Date: 04/02/2025

  It was a mistake to open an accounty with Public.com. It is difficult to navigate. The dividend payment settings are not clear. Hard to know if you are reinvesting or taking dividends. I lost my dividends. Public.com would not pay them when I close out my account. I would recommend using a reputable platform like ******* ****.
  

  Public.com

  Date: 04/09/2025

  Hi *****, Thank you for reaching out. You are able to see your dividend history in the History section of the app and on your account statements. We also recommend you use the Income Hub tool to show your dividends for cash flow purposes. If you have any questions, please let us know in the app or by email at *********************************

• Review fromPCui C

  Date: 03/26/2025

  The depositing and withdrawing process seems easy. But it's lack of customer support. The online chatting is not helpful. Somethimes it's so hard to find the chatting button. The only support is through emails, but it's not real time communication. I was very frustrated with the service.
  

  Public.com

  Date: 03/27/2025

  Hi PCui, Thank you for your review and feedback. We apologize for any delays in our response to you. It does look like you have been in contact with our Member Support team, and they were able to answer your questions. Please reach out to us in the app or by email at ******************************** with any additional questions.

• Review fromLawrence H

  Date: 03/23/2025

  I can't believe they think they can say once you make money and try to make a withdrawal that you can't withdraw unless you send in $20,000 to verify yourself more how is that verification they don't even respond in customer service I don't know how this company is even able to exist this is not right I have over $120,000 they won't let me withdraw
  

  Public.com

  Date: 03/27/2025

  Hi ********, Thank you for your review and feedback. We do not have a requirement to deposit $20,000 to verify your identity on withdrawals. In situations where we need additional verification, you will be asked to provide a valid government-issued photo ID and proof of bank account ownership in the form of a recent bank statement. If you have any questions about your account and withdrawals, please contact us using the in-app chat feature or by emailing us at ********************************************************.