Reviews
This profile includes reviews for V Shred, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,085 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLisa R
Date: 03/16/2023
I am so excited that I stumbled across this program! I have been struggling to loose weight that has crept on in the last 7 years since having my babies. My trainer Lili is so amazing! She responds to my emails almost immediately, even on weekends and evenings. She keeps me accountable and has been great at customizing my meal plan to my tastes! My husband also purchased the same plan and Lili even matched up our meals! She also gives me small tips and goals each week! Can’t say enough good things about Lili! I purchased the silver customized monthly meal plan. I have completed 1 month and I’m down 15.6lbs!! Along with the custom meal plan, I am doing the Female Fat Loss Extreme from the App 3 days/week.
V Shred, LLC
Date: 03/17/2023
Hi Lisa,
Thank you for leaving a review, and what AMAZING results! It makes us so happy here at V Shred to see our clients experience the success they want. It's so great that your coach was able to make adjustments as needed to keep you on the path to that succeed. We're honored that you have chosen V shred, and can't wait to see what more it can do for you. Keep up the amazing work, we're here for you every step of the way!Review fromDale Anne S
Date: 03/16/2023
This program is worth every penny! I am seeing real results in just a short time and looking forward to the end of my 90-day journey. The workout video’s are amazing - they feel like a one-on-one training session. My coach Lee is super amazing - she responds to me right away and answers all of my questions in a super friendly way! I am so happy I joined!V Shred, LLC
Date: 03/17/2023
Hi Dale,
Thank you for leaving a review! We're so happy that Lee has been so responsive and encouraging. Our trainers care about their clients and always want to do everything they can to ensure they succeed. We're honored that you have chosen V Shred and that you have enjoyed it, keep up the great work!Review fromKameron H
Date: 03/16/2023
Awesome trainer. Very interactive with me and helps me keep on track.V Shred, LLC
Date: 03/17/2023
Hi Kameron,
Thank you for leaving a review! We're so happy that you're enjoying your experience with your trainer so far. We're here for you every step of the way!Review fromColin S
Date: 03/16/2023
Working with Ryan H has been a positive experience. Very supportive and approachable when I had questions and concerns. I just completed the FLE program and enjoyed the meal plan and sticking to better eating habits. Having been dealing with chronic pain from past injuries, Ryan found alternative exercises in order for me to continue achieving results. I’m staying on with him now for a custom meal and training plan and looking forward to working with him again.V Shred, LLC
Date: 03/17/2023
Hi Colin,
Thank you for leaving a review! It makes us so happy here at V Shred to see our clients experience the success they want. It's so great that Ryan was able to make adjustments as needed to keep you on the path to that succeed. We're honored that you have chosen V shred, and can't wait to see what more it can do for you. Keep up the amazing work, we're here for you every step of the way!Review fromElizabeth S
Date: 03/16/2023
The VShred trainer/nutrition expert I worked with was amazing. Bri answered all my questions and helped me every step of the way on my journey. She met me where I was and understood all my needs. I highly recommend VShred for your fitness journey!V Shred, LLC
Date: 03/17/2023
Hi Elizabeth,
Thank you for leaving a review! We are so thrilled that Bri has been so helpful and responsive, and that you are enjoying your V Shred experience so far. We are here for you every step of the way and can't wait to see where V Shred can take you!Review fromAngel R
Date: 03/16/2023
I ordered and was charged for extra items I didn’t order. $144. There is no customer service phone number to get refunded. They just send you automated emails trying to sell you more stuff! I want my money back!V Shred, LLC
Date: 03/17/2023
Hi Angel,
We sincerely apologize for the inconvenience and frustration you have experienced. Upon checking your account, we can see that our support team responded to you on 3/16/23 and processed your refund. It should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) Please don’t hesitate to reach out to us if you need further assistance.Review fromJeff W
Date: 03/16/2023
I am sure the program works for some, and Coach Nick was great. I would like to warn everyone that is thinking about it or has older adult parents thinking about it to be very very careful. They will fast talk and before you know it you will be on the hook for a $2k training program that may not work for you, but because you might have missed 1 of 189 emails they sent you are on the hook. I used the program for roughly 20 days, realized it wasn't for me, and am on the hook for $2k because of the predatory sales strategy. This is my opinion, but I've been told "they" reviewed the zoom call and they think I knew what was happening. Again, please be very cautious because their strategy works, it's push push and I buckled without thinking. I bought supplements and a training program to start, that when the onslaught of emails and text began, they got my attention and it sounded ok, then the zoom calls started, now I'm out $2k for something that just doesn't work for me. PLEASE BE CAREFUL and don't get stuck like me.Review fromangelia e
Date: 03/16/2023
March 8th I signed up for what I thought was the simple plan for 59.00 with a supplement for an additional 49.00. I look at my bank account on March 9th and the company took out 124.00, 195.00 and 49.00!!! I emailed March 9th no response, March 10th no response. Called their 888 number just to hear a recording that they offer no customer service. Sent another email March 13th asking for a complete refund. I haven’t even logged into my vshred account! There has been not even a response that they received my email!! This is a full money back guarantee for any reason with no customer support, no response emails. However my inbox is flooded daily with sales pitches but nothing about my refund request. This is a complete scam with no way to contact!!!V Shred, LLC
Date: 03/17/2023
Hi Angelia,
We sincerely apologize that we did not meet our rigid standards of response time, and for the inconvenience and frustration you have experienced. Upon checking your account, we can see that our support team has reached out to you and processed the refund, as well as sent you our return information. Please make sure you check your inbox and let us know if you have any further questions or concerns.Review fromNikole N
Date: 03/15/2023
I loved my trainer. She was very quick to respond to all my questions and helped motivate me when I was discouraged. I loved that she helped me see non-scale victories.V Shred, LLC
Date: 03/17/2023
Hi Nikole,
Thank you for leaving a review! We're so thrilled you're enjoying your experience with your trainer so far and can't wait to see where it takes you. We're here for you every step of the way!Review fromGen T
Date: 03/14/2023
I ordered the diet and exercise program with supplements on 2/12/23. On 3/5/23, I emailed customer service asking to cancel the supplements and return them and receive a refund per the advertised money back guarantee. I also asked to return the "custom" diet plan as it was not custom and contained several of the food items I requested to not be included on my diet plan assessment. I asked to cancel the monthly subscription that I don't even know it's for. More than 5 days later I received a response offering to discount the supplements if I want to keep them. On 03/10/23, I replied I wanted to return the supplements again on and have yet to receive a response. there was no mention in the email about the other items I wanted to cancel and/or return. Now, on 03/14/23, I received an email notification that another order of supplements is being shipped when I have already requested to cancel and am trying to return the first order. The email notification says to call their 800 number if you have questions or concerns. I called the number and a recording says Vshred is not offering phone customer support and to contact them via email. I am so frustrated with this company They have the worst, practically nonexistent customer support I have ever experienced. A couple of weeks ago this company's BBB grade was extremely poor, now I see their grade has been brought up and all the negative reviews have been buried by a bunch of "fake" positive reviews. Perhaps the customer support is busy leaving reviews to attempt to undo their own damage instead of helping the customers.V Shred, LLC
Date: 03/16/2023
Hi Gen,
Thank you so much for reaching out and bringing this to our attention. I am so very sorry we did not meet our own rigid standards of reply time and are grateful for the opportunity to make things right for you. Your refunds have been processed and should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) We have sent an email with instructions, so please check your inbox and let us know if you have any further questions. We apologize again for any inconvenience or frustration this has caused you and wish you the best of luck on your journey!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.