Reviews

This profile includes reviews for GFL Environmental's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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GFL Environmental has 536 locations, listed below.

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  GFL Environmental

  3301 Benson Dr Raleigh, NC 27609-7362

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  Waste Industries, LLC

  1236 Elon Pl High Point, NC 27263

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  GFL Environmental

  3634 Conowingo Rd Street, MD 21154-1942

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  GFL Environmental

  1803 Grayson Tpke Wytheville, VA 24382-3789

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  GFL Environmental

  604 Cannery Ln Townsend, DE 19734-9409

Review Details

• Review fromChyanne R

  Date: 04/04/2025

  I was with Waste Management then GFL bought them out in my area. I received NO notices from either GFL or WM. After a few months of not receiving any bills I reached out to WM whom advised *** now holds account. *** has some random mailing address listed for me, its is not mine, not what was listed with WM, no idea where they got it from. It causes me to not receive my bills or any notifications. *** requested they correct it, no answers as to where they got it, owners of address have contacted me stating they have sent back every letter advising I do not reside there with no action to date. Its been going on a few years and still to this day they have incorrect address. On top of that, their bill amounts are different each invoice. Every invoice is an increase and unfortunately this company bought out all others in area so I have no other options outside going to closest trash dump. AVOID THIS COMPANY IF POSSIBLE.

• Review fromKevin K

  Date: 04/02/2025

  So many times I come home on garbage/recycle day and find my recycling bin blocking my driveway. Are these truck drivers told to throw the recycling bin in the driveway after they dump it or is the guy a jerk or grade 4 flunky, I mean its just as easy to toss it onto the grass. Sometimes they just leave the bag on the road to blow away in the wind. Once I actually lost my bag in the wind and ordered a new one. The lazy dumb a** that delivered the new one just tossed it out his window at the end of my driveway so it could blow away too. Luckily I saw this and went out and picked it up. But wow, where do they get such useless lazy people from?

• Review fromEric B

  Date: 03/27/2025

  **************** is a joke. What they quote you for and bill you for are completely different. If you want to end your service with them you have to make sure they received your notice, in certified mail, at least *********************************** it is "automatically " renewed.

• Review fromMonica P

  Date: 03/25/2025

  Terrible customer service. We cancelled back in December 2024, yet they billed us anyhow. I have been calling weekly to inquire about the status of our refund--by paper check, apparently--and just today a representative told me that the refund request had never been processed, and that we would have to wait another month for the refund. I wonder if the check will ever arrive.

• Review fromSean G

  Date: 03/24/2025

  Worst trash service ever. Called Friday to ensure my yard trash would be picked up on schedule the following Monday. They ensured me it would be. They never came also didnt pick up my recycling.

• Review fromLane W

  Date: 03/22/2025

  Pick up time varies from 11:30am to 6am with no prior warning. I don't put my trash out the nite before due to racoons. I missed pick up due to shift to earlier pick up. I was then charged $40 for having extra bags the next time. What am I supposed to do, hoard my elderly parents soiled incontinence wear in my house forever?! Called the office and asked to speak to the Mgr and was told he would call me back. Three days later, no call. Phoned again, got the same answer with the same result. Very unprofessional. Would leave negative stars if it were possible.

• Review fromJacquelyne L

  Date: 03/17/2025

  Received my e-bill 2/18, Cancelled my autopay and removed my banking info 2/18. 3/14 They did the automatic payment still that was removed a month earlier. The reason I removed the autopay was because I was cancelling my service 3/31 due to high price that changes every few months with no advance notice. When I called and spoke to agent 2/18 she knew I was cancelling and told me to call back at end of March, the agent today said agent from 2/18 should have put in the cancellation that same day instead of telling me to call back. Agent today claims credit will be applied in 7 bus days but wasn't so sure. Advised her I want to speak to a sup as a customer removing their banking info shouldn't still pick up a month later. That is stealing. I will never use this company again due to high pricing and stealing when autopay was removed well in advance.

• Review fromCathi M

  Date: 03/04/2025

  *** is the worst trash company in the state of *******!! They skip our neighborhood at least once or twice a month. Call to complain and they tell you we'll get it in 24 hours ~ not acceptable. If I could give zero stars I would.

• Review fromWill S

  Date: 03/04/2025

  They are horrible. They miss pick up days and don't make up for them. They card your can instead of emptying it almost every time. They leave bins in the street and when you call the customer support they are extremely rude and make excuses instead of picking up our garbage which is literally their ONLY job. If I could leave 0 stars I would. GFL taking over the iwmc pick up is a waste of taxpayer money.

• Review fromIrene B

  Date: 02/26/2025

  GFL is terrible. They skipped two full weeks of service due to federal holidays. (MLK Day and Presidents Day.) According to their website, MKL Day was not supposed to alter the schedule but they never came the whole week. They havent picked up the next day in these instances; they just skip the whole week. Today is our supposed pickup day and still waiting. Do not choose this company! All Star is good with better customer service and nice people. Somehow this crummy GFL got our area and we were changed to GFL without our choosing but All Star trucks still come to this area. Will change back asap because GFL literally STINKS. I shake my fist at them.