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Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Lube.

Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Take 5 Oil Change has 326 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Take 5 Oil Change

      440 S Church St STE 700 Charlotte, NC 28202-2059

    • Take 5 Oil Change

      4030 Monroe Rd Charlotte, NC 28205-7706

    • Take 5 Oil Change

      1836 W Mallard Creek Church Rd Charlotte, NC 28262-2303

    • Take 5 Oil Change

      714 Cassat Ave Jacksonville, FL 32205

    • Take 5 Oil Change #148

      980 E Waterloo Rd Akron, OH 44306

    Customer Review Ratings

    1.49/5 stars

    Average of 257 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromLindsey T

      Date: 02/04/2025

      The service I receive every time I visit the *********, ** location is outstanding. Every employee is polite and takes the time to explain each step of the process. Ive been to other places where I felt like I was bothering the staff, but not here. You can tell they enjoy their jobs, and their enthusiasm reflects in their work. As an HR manager, I seek to hire employees like these, but its rare to find such dedication.

      Take 5 Oil Change

      Date: 02/05/2025

      *******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromJudith C

      Date: 01/31/2025

      Take 5 Luling is the kind of place where you want to get your vehicle. ****** the manager is very professional, friendly, courteous, and always has a smile on his face. The moment you drive up you are welcomed with a bottle of water. They get you in there and out super fast. I won't bring my vehicle anywhere else.

      Take 5 Oil Change

      Date: 02/03/2025

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromRENE H

      Date: 01/31/2025

      Great experience at #** in ******* **! The technician ***** was quick, courteous, professional, & went above & beyond.

      Take 5 Oil Change

      Date: 02/02/2025

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromPete R

      Date: 01/30/2025

      Take5 oil change installed the wrong oil filter in my vehicle, caused multiple staggering issues for my vehicle including engine shut down & fault codes that required me to have a mechanic diagnose that it was just the incorrect oil filter installed. I have been waiting for reimbursement for my oil change and the parts, tools and service this cost me; not to mention the inconvenience of not having a vehicle for a time period waiting for a mechanic to diagnose the issue. Still have not heard back from customer service representative after my original call complaint filed now going on 10 business days- customer service representative said it would only take 4-7 business days to receive a response. I have a claim # so hopefully I will see compensation for my inconvenience.

      Take 5 Oil Change

      Date: 02/02/2025

      ****, we're sorry you had a negative experience with us. We always want our customers to leave our stores happy. We will make sure someone reaches out to you as soon as possible regarding your claim. 
    • Review fromJustin T

      Date: 01/18/2025

      Its better to change oil yourself. First time I took my wifes vehicle for first free oil change through car mart and it seemed like no one knew how to actually change oil then there is one guy trying to find something to make you spend money on so he probes the car like he would purposely break something if he had to only to find a $30 air filter and every since we went theres been a oil leak. The other instance and more recent is I took my **** explorer to do the same free oil change on the other take 5 on central thinking it may be better and same result they kept pumping antifreeze in the reservoir scavenged for a cabin filter which cost $50 which I didnt tell him to ****** out. The biggest deal is now I have too much oil in my vehicle and when I get it home to check oil myself its still black and my oil light cones on low pressure if I could get my money bck my time bck I would but I just wont them to know they can do better men step it up take pride in your jobs dont half do it and make sure you ask the owner and explain what your doing I know thats your policy before you go pulling stuff out. Im not recommending this oil change business to anyone and it will have to get real bad before I even use them again Im afraid that the life of my car may be at risk!

      Take 5 Oil Change

      Date: 01/21/2025

      ******, we're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************. Please reference your BBB complaint number in the email to better assist you.
    • Review fromShay W

      Date: 01/17/2025

      This company should be absolutely ashamed of themselves! My elderly Mother went in to get a standard oil change for a 2009 ***** accord and was charged $97!!! I dont understand how anyone could completely and callously take advantage of someones grandmother!!! Its disgusting and greed motivated.

      Take 5 Oil Change

      Date: 01/21/2025

      ****, we're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************. Please reference your BBB complaint number in the email to better assist you.
    • Review fromJodi P

      Date: 01/17/2025

      This was the easiest most pleasant oil change that I have ever experienced. The employees were helpful with out being condescending, which was much appreciated. I was in and out unbelievably quickly. Very grateful for the great experience. I do not plan to ever have my oil changed any place else besides Take 5 Boone NC. ??

      Take 5 Oil Change

      Date: 01/21/2025

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromLee T

      Date: 01/15/2025

      The service was mindblowing! Professional, informative and VERY courteous! ****** ****** and his crew definitely made TAKE 5 OIL CHANGE in **************************** my #1 spot to get my car serviced! I'm spreading the word!

      Take 5 Oil Change

      Date: 01/16/2025

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromRyen P

      Date: 01/10/2025

      They dumped oil all over my engine and took an hour for an oil change. They were very nice, but couldnt figure out how to open the hood of my car once I popped it. Couldnt figure out how to fill it. The manager told the other guy to stop no less then three times to stop, because oil was going everywhere. He was catching it in a bucket. My car still smells like burning oil

      Take 5 Oil Change

      Date: 01/13/2025

      We're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns or file a claim, please reach out to us at ************** or ********************************************************************.
    • Review fromTim A

      Date: 01/09/2025

      Very overpriced service made to wait after tearing car apart for filter they had to have delivered 50 dollars for a 20 $ filter PLACE IS A SCAM

      Take 5 Oil Change

      Date: 01/13/2025

      We're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns or file a claim, please reach out to us at ************** or ********************************************************************. 

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