Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Take 5 Oil Change has 326 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Take 5 Oil Change

  440 S Church St STE 700 Charlotte, NC 28202-2059

• 

  Take 5 Oil Change

  9200 Albemarle Rd Charlotte, NC 28227-2624

• 

  Take 5 Oil Change

  5221 South Blvd Charlotte, NC 28217-2712

• 

  Take 5 Oil Change

  12251 Jones Road Houston, TX 77070

• 

  Take 5 Oil Change #147

  591 Canton Rd Akron, OH 44312

Review Details

• Review fromChelsi C

  Date: 09/27/2022

  I have been holding back leaving a review for quite some time now trying to give this company a chance to make their mistakes right. But it turns out they dont care about their customers and dont want to take responsibility for damages that has been caused by irresponsible employees. On 06/11/22 I took my car in for a simple oil change that cost me a total of $81.40 so you would think at that price they would have employees that knew how to do their job. Well this location in ********** ** does not have good employees I kept noticing oil in my driveway at home and since my car is still under warranty I decided to take it to the **** dealership to see what the problem was. They found thr under shield saturated in oil, Cleaned the engine to find Oil filter not secured pouring oil out of it. I then had to pay $233.97 for damages and another oil change, I took the information to the on-site manager at take 5 and he was very rude and refused to give me any information about what to do about this situation. I got online myself and started contacting different numbers for help, in the process of waiting I noticed a man on social media by the name of *********************** marching outside of take five in Greenville holding signs that said take 5 *****. I reached out to him and we exchanged receipts from take five oil And it showed the same exact names of the techs that worked on our vehicles. They did not Put the oil plug in on his vehicle properly and it drained all the oil out and caused his engine to explode causing him way more damage. I have pictures to prove everything including a picture of his receipt showing the same exact techs That caused these damages, so I would recommend dont take your vehicle here. The employees dont know what theyre doing or arent paying attention to what they are doing properly. This was a horrible experience for my first time ever doing business with them.

  Take 5 Oil Change

  Date: 10/12/2022

  Customer was refunded in case **********.

• Review fromSherina W

  Date: 09/26/2022

  They didn't tighten my plug and stated I needed a oil pan. They changed oil n not an hour later my car broke down. All the oil leaked out and now my car won't even start. I was stranded on the highway for 5 hours. I had to pay $144 for a tow to my house and now I'm out of transportation to work, which is 35 minutes away and at risk of losing my job if I can't commute to and from work, which cost $60 one way.

  Take 5 Oil Change

  Date: 10/12/2022

  This issue is not related to a Take 5 corporate location. This issue is related to Store: **** located at ************************************************************************** 30122.Please remove this response form the corporate Take 5 section and forward to shop #**** which is owned by a franchise owner

• Review fromAtlantis T

  Date: 09/24/2022

  I took my car to Take 5 for an oil change, and they messed up my car because why is there oil going to my spark plug, they over filled my car with oil.

  Take 5 Oil Change

  Date: 10/12/2022

  This customer never contacted ********************** to bring this issue to our attention. There is no response for this review. We have no idea if this is even related to the oil change at Take 5. Please provide evidence to the shop manager that oil in your spark plugs was caused by the service at Take 5 so we can properly investigate your review comments

• Review fromRyan L.

  Date: 09/19/2022

  I went to take 5 last Thursday 9/15 around 5PM, had my oil filled. Before driving to far away I parked by a gas station to make sure they didnt overfill my car as they had done so in the past at a different location. car was massively overfilled by 1-2 Quarts (and i was charged extra for said quarts). I went back and asked them to fix it which they did. I stopped to check the oil again and once again it was 1-2 quarts overfilled! I wasnt able to go back in till friday.I came back Friday morning and the team was much more helpful and seemingly competent! However for the 3rd time they overfilled my car albeit only by .25-.5 quarts, nonetheless the 4th time I came back I had a really friendly technician who was able to help me out and finally correctly fill my Oil. This was a really frustrating experience for me because it was a waste of around 3 hours and it all happened in the middle of me packing up for a multistate move I was undergoing on that friday (9/16)The most redeeming thing I can say about this take 5 is the morning crew is atleast nice

• Review fromKacie M

  Date: 08/17/2022

  The did not put my skid plate back. This caused damages to my car. I had to tell them to give me my skid plate. They did not put back on. They had hard time getting back on. They threw it down the bay and told me I was good to leave. I pulled out noticed some noise pulled over and found my skid guard was not on. Called to get my skid plate. They would not put it on. I get down road piece my mudguard flies off. Now am missing part of my mud splash guard exposing things that need the guard and my skid plate is not on exposing my under. My car sits low.

  Take 5 Oil Change

  Date: 08/24/2022

  I would need additional information to respond to this review. I cannot confirm or deny this happened. The customer did not provide enough information for me to investigate this and factually respond. Please have the consumer contact the corporate customer service team to provide the location the issue occurred so the district manager can pull the service video to review if this happened.

• Review fromAnnie H

  Date: 08/16/2022

  They are bad business I took my car there for oil change .Later that week I smell something like oil so My boyfriend check the oil there where oil on the stock no fluid in the cooler it blow my engine it can not I never experienced anything like before now they don't want fix my car .I keep calling company no answer they giving the ruin around about problem I managed it my fault but have oil change before from other.company this never happen before until I went too this company we'd Mr anything with vehicle until now I keep my car up to date with oil changes and etc.

  Take 5 Oil Change

  Date: 09/07/2022

  The shop this customer visited in ******* ** is not a corporate owned Take 5. Shop #**** located at ***************************** is owned by a Franchise owner. **************** opened case ********** and escalated to the franchise location on August 17th. Franchises are responsible for resolving customer issues that occur at their locations. Please direct this review to the shop #**** located at ***************************** in ******* **.

• Review fromBreonna R

  Date: 08/14/2022

  I have a 2017 **** Fusion brand new off the lot with only ***** miles I took it to take 5 on ***** ****** **** and left with out an engine my car was perfectly fine before then once I left it started jerking and I could hear fluid moving under my hood long story short they had my anti freeze going into my motor when I went up there they gave me a customer service number and I havent heard anything back its been 3 weeks Im about to lose my job because I cant find anyone to take me to work at 4:30 am

  Take 5 Oil Change

  Date: 08/15/2022

  Take 5 will need additional information to investigate this complaint. We have no invoices on file for service under *********************** from shop #*** in ****** **

• Review fromKorey B

  Date: 08/13/2022

  I dont normally do this but felt like this was warranted due to my experience. I brought my Lexus ES300H and my GMC Envoy in for an oil change. After our vehicles were done they ended up charging my wife (who was driving the Envoy) and additional $18 for two extra quarts of oil bringing our total to almost $104 dollars for a routine oil change. No mention of the extra oil charge. After the work was done and she got back on the highway my wife heard a dragging sound. She called me and said there was a piece coming off from under the vehicle. I turned around and met her on the side of the busy highway (my baby was also in the car) and discovered that the oil skid pan had been placed back on the vehicle with only one bolt that was finger tight. I crawled under and took it off and drove back to the business with my wife and talked to the manager. I explained the situation and she told me that it was odd because she serviced my vehicle and there wasnt an oil skid pan on it. She also told me that there wasnt anyway that pan could go back on the vehicle because the Envoys didnt have oil skid pans. I told her that the pan was attached with one bolt that was finger tight and it threaded right in to the frame of the vehicle. I gave her the bolt and the pan and she said she would look for more bolts and reattach it. I pulled around and she was able to miraculously find the exact size bolts with the right thread count and reattach the skid pan. Its crazy that she was able to because not even 10 minutes previously she was telling me it wasnt possible and that I probably drove over the pan on the highway. After she reattached the pan, she was about to offer me a discount card and then she said oh, youre military, right? I replied yes and she said, never mind you already get a discount . What?!? So just because Im military and already get a discount somehow justifies the shoddy work and doesnt warrant an additional discount or some type of reimbursement? Or apology?

  Take 5 Oil Change

  Date: 08/31/2022

  I'm sorry to hear about this issue you encountered. Please send a copy of the invoice for service to ****************************************** and confirm your mailing address and I will gladly refund you for the cost of the oil change service due to the skid plate issue. I will also notify the district manager of this location once I know what location this customer had service.

• Review fromJack M

  Date: 08/13/2022

  I tried calling, emailing and mailing a letter. I never got a response from customer service or anyone else at ************************** oil ***********************, around the same time but on two different cars, both resulted in expensive repairs later on. One cost about $150 because of some part that was not re-attached properly. The other was about $100 because the oil filter was overtightened.The techs who worked on the cars were incompetent and, as I see in other reviews, this is all too common at Take 5.

  Take 5 Oil Change

  Date: 08/15/2022

  I would need additional information to respond to this case properly. I would need the shop number the customer visited and the dates of the service. We do not have any cases open with customer service from *********************. Please have the customer email the information to ******************************************

• Review fromMeliea R.

  Date: 08/12/2022

  Location #**** *********************************************** Employee was unprofessional, rude and they falsely sale you products claiming it is a state requirement. Twice they have tried to fail my vehicles (2 separate vehicles) inspection based on windshield wipers being bad. Both vehicles are 2020, one with less than 17k miles on it! When I agreed to let them replace the wipers to just get my inspection done but requested they give me the old wipers and not throw them away, the employee then Changed his story and said it would pass this time! So today *********** employee decided to not even tell me he was failing the second 2020 vehicle for bad wiper blades. He kept stating they were brittle, one supposedly had a tear (1/10 on the absolute end of it) and they were leaving streaks! None of which was true. When I proceeded to start recording the situation he flung my door open and ripped the wire out of the car and refused any service.Do not recommend any of these locations for any services rendered, not even a simple task of checking tire pressure, which they actually screwed that up last time!

  Take 5 Oil Change

  Date: 08/15/2022

  I would need additional information to properly respond to this case. It is a state law in ***** that wiper blades meet specific requirements to pass inspection. The customer is stating the blades were fine but I cannot confirm the condition of the blades to agree with this customers review. The customer submitted a case through our web site and an email was sent to the customer on August 12th in case number **********