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Business Profile

Windows

Universal Windows Direct of St. Louis

Reviews

Customer Review Ratings

4.42/5 stars

Average of 94 Customer Reviews

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Review Details

  • Review fromDenise P

    Date: 05/18/2023

    Great presentation of an excellent product at a fair price. The person doing the presentation was very knowledgeable on windows and why this product is superior to so many others.

    Universal Windows Direct of St. Louis

    Date: 05/26/2023

    ******, we appreciate your feedback on an exceptional sales presentation with our sales representative. If you have any additional questions about our products or services, please don't hesitate to reach out.
  • Review fromDan S

    Date: 05/13/2023

    ***** well informed about windows and projects through the future projects.

    Universal Windows Direct of St. Louis

    Date: 05/17/2023

    ***, we appreciate your feedback and thrilled to hear ***** provided you with an exceptional sales presentation. Should you have any additional questions or concerns, please don't hesitate to reach out.
  • Review fromSean H

    Date: 05/12/2023

    We had our windows installed today by ******, ***** and ******. They did a great job. They showed up on time and worked quickly and efficiently. They removed and installed 17 windows in less than a full day. Before they left they swept and vacuumed all the areas they had worked. The mess they had created in doing the job was completely cleaned up. Great job guys!

    Universal Windows Direct of St. Louis

    Date: 05/17/2023

    ****, we appreciate your feedback and thrilled to hear ******, *****, and ****** provided you with an exceptional installation experience. Thanks again for trusting us with your home-improvement project.
  • Review fromGerald V

    Date: 05/09/2023

    Universal Windows installers were very professional and knowledgeable! They are on time, went right to work and completed the job in a timely manner! They worked well together, completed the job, cleaned up after and took all debris with them. On my next phase I will request them. They are *** *** and his partner!!

    Universal Windows Direct of St. Louis

    Date: 05/12/2023

    ******, we are thrilled to hear our team provided you with an exceptional installation experience. Thanks again for choosing Universal Windows Direct for your home-improvement project!
  • Review fromJoe D

    Date: 05/05/2023

    *** came to measure today and did a great job. We are excited for our new windows!

    Universal Windows Direct of St. Louis

    Date: 05/12/2023

    ***, we appreciate your kind words and don't hesitate to reach out if you have any questions!
  • Review fromGabriela C

    Date: 03/30/2023

    Great experience with Universal Windows two years ago ( kitchen and living room windows)...and today they installed two bedroom windows...all the staff is very professional, and the quality of the windows are second to none. I am very happy with the results, and how the project is been financed. (*******, **)

    Universal Windows Direct of St. Louis

    Date: 04/18/2023

    ********, we appreciate your kind words regarding your experience with us. Thanks again for choosing Universal Window Direct for your home-improvement project!
  • Review fromJudy S

    Date: 03/29/2023

    Great presentation, knowledgeable sales rep. looking forward to getting our new windows.

    Universal Windows Direct of St. Louis

    Date: 04/18/2023

    ****, we appreciate your kind words regarding your sales presentation with us! We can't wait for you to be loving your new windows!
  • Review fromDean M

    Date: 03/29/2023

    Universal Windows Direct just completed the 19 window and one patio door install in our home. ******* ***** *** ****** were extremely efficient. Worked non-stop for approximately 7 hours. New windows installed, insulated and perfectly caulked. Old windows gone, debris cleaned up and vacuumed. No landscaping damage. ****** and his team were pleasant to work with and did a great job!

    Universal Windows Direct of St. Louis

    Date: 04/18/2023

    ****, we appreciate your feedback on this experience with us and thrilled to hear ****** and his team were professional throughout your install. Thanks again for choosing Universal Windows Direct for your home-improvement project.
  • Review fromDebbie R

    Date: 03/28/2023

    The sales rep *** ****** was very professional and courteous on the initial appointment. He was very thorough and answered all of my questions. I was very pleased with the window demonstration.

    Universal Windows Direct of St. Louis

    Date: 03/29/2023

    ******, we are thrilled to hear *** provided you with a thorough sales presentation. If you have any additional questions, please don't hesitate to reach out.
  • Review fromSunday L

    Date: 03/22/2023

    **** was wonderful explaining all they have to offer and took her time going over all the details. Lots of great options and colors to chose from. Very happy customer!

    Universal Windows Direct of St. Louis

    Date: 03/29/2023

    Sunday, we are thrilled to hear **** provided you with a professional sales presentation. If you have any questions, please don't hesitate to reach out!

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