Reviews

Review Details

• Review fromSantiago M

  Date: 05/07/2024

  My experience with RTS factoring has been disappointing. Initially, I was assured by my representative that I could leave anytime without any issues. However, when I decided to switch, I encountered difficulties and inconsistencies in the process. Despite reaching out to multiple individuals, I received conflicting information and experienced a lack of responsiveness. Additionally, I was surprised to learn about a $1500 fee for early termination, which was not communicated upfront. This discrepancy has left me feeling frustrated and dissatisfied with the level of service provided. I hope that RTS factoring can address these issues and improve their communication and transparency in the future.

• Review fromKenneth C

  Date: 04/24/2024

  I have not had any issues with them. But just like any financial agreements read and understand the terms of agreement.

• Review fromJHmal M

  Date: 04/17/2024

  ?? DO NOT factor with this company! ??
  This is a shady company that I obviously pays trucking Youtubers to mention them on their videos… I was completely bamboozled by RTS agent Johanna M******….when I made the first phone call. I specifically asked her what are the requirements and how does the company work exactly…. She told me all they charge is 4.7% with no fees or anything unless the broker doesn’t pay… what they will fail to tell you is that there is a $1000 charge for an escrow account that they will be taking out of your first load or loads. They will either take the full $1000 off your first load (without you having any clue about it). Or they will take $250 off your first four loads, and there is nothing you can do about it. If you try to sign up with a new company, they will deny your buyout. Your agent will stop answering your phone calls and won’t return any of your messages. You will try to call the main number and get management and they will give you the runaround. Them not being transparent with me about the $1000 escrow account charge cost me my business within the first week. I am absolutely livid, and will make it my business that every review forum about this company will see my story. I invested every penny I had into starting my own authority, and because of RTS, my business didn’t last a week before I had to shut down. As you could imagine, because I was renting a truck, I couldn’t afford my first weeks rental because of the $1000 loss from that week and didn’t have the gas & hotel money to take more than two loads… Do not factor with this company. There are companies out there that will not charge you escrow or anything in your first week besides their percentage. I can name some companies, but I want people that read this thread to know that I am a real person and not someone just advertising for another company. Do not factor with RTS.??????

• Review fromDominic W

  Date: 04/08/2024

  DO NOT USE THEM. Use ************* for factoring. They took $1000 from my first factored load almost a year ago and when I requested it back they said I didnt meet monthly volumes therefore I'm not entitled to receive those funds back. They know damn well that this industry is in a slump especially for box trucks yet they take your money. I do not recommend them and be wise about using a factoring company at all. RTS is a fraud.

• Review fromEmrakh A

  Date: 03/19/2024

  I been with RTS financial since march 2017 its been exactly 7 years yesterday. It got extremely bad this is not a next day funding service. I submitted my invoice on march 15th and today is the 19th of march still not received my funds. I was told that they were waiting for broker verification which it was verified then they told me now we are waiting on our upper management to approve the funds so we can send it to you. Next they are telling me your cargo is $250,000 and the load value is $950,000 after it was delivered already without any damage and clean Bill of lading so they are verifying something since last week I clearly did not understand what because it must be a new rule RTS must come up with. RTS is looking for all kind of excuses to not pay you your hard earned money and they hit you high with prime rates. They pretty much charge you more then 2.5 percent if you combine their reserves and prime rates. I just feel extremely bad how such a good company turned into a nightmare. I would highly suggest get a factoring at %3 somewhere else rather getting a %2.5 with RTS it is a total lie and rip off at the end you are ending up with %3.5 percent on average factoring rate. They will renew your contracts automatically so make sure you confirm with them prior terminating your contract or else you will get stuck with them again. I am so happy that my contract is ending soon in 2 months and I am able to get out of a 2 year contract. It is all up to you guys to decide. I had numerous problems with them which I was told if you use rts fuel card you get a factoring rate at %2 instead of 2.5 which was a lie. There is so much of promises you will get with RTS not a single one will be done by them. !!!AVOID!!!.

• Review fromPete S

  Date: 02/02/2024

  "I had a terrible experience with RTS…
  "I had a terrible experience with RTS Factory Company. They are by far the worst company I have ever dealt with for my factory needs. Not only did they hold my funds, but they did so without any valid reason. They claimed it was due to a delay in the broker payment, but it was clear that their impatience was the real issue. Their lack of professionalism and disregard for their customers' needs is truly disappointing. I would strongly advise anyone considering working with RTS Factory Company to think twice and explore other options. You don't want to risk your hard-earned money with such an unreliable and untrustworthy company."

• Review fromKristina L

  Date: 01/28/2024

  This is a predatory criminal organization that preys on small business. They will lie cheat and steal. They will dupe you into a contract. And then Jack up the rates. They have hidden fees in a contract. You can't get out of and don't ever ever think you're going to get your deposit back,, These people are basically satanic in their business dealings. A predatory organization that preys on small American startup businesses which is just shameful.
  

• Review fromCharles C

  Date: 01/28/2024

  This is an absolute criminal organization. They will have hidden fees and they will trick you into a contract that you can't get out of they'll Jack the prices up on you and they will steal your deposit. Don't ever think you'll get that back haha. They steal from small businesses and they are predators and you should absolutely run for the hills

• Review fromJavon D

  Date: 01/17/2024

  owner opps stay away! this company is only for big fleets. and is still a bad option! i been with them for bout three years. and they make trucking even harder then it has to be. i have so many bad experiences i have many of them on trust pilot. they gave me free same day wires to take down some. but thats all they care about. they are putting smaller companies out of buisniess. and since my bad reviews they have really been trying to effect my company. apex ecapital are much better im learning after my dealing with rts. i'm not a big reiew guy but i just want to give let people know what i'm going through. and after my last review they just held my funds for no reason. a dedicated lane i do every week. and all the managers do is ask for me to take it down and think they get you to for free wires. never once address the problem. they just want to look good on reviews. i hope no one else has to go through this. be safe and stay away from these guys. safe travels.

• Review fromVinod M

  Date: 01/11/2024

  Very dishonest crew. Team 25 said my funds would be released upon proper exit status. Followed their process and they stole my money $2907 and will not return it. Bad company to factor with.

  RTS Financial

  Date: 01/19/2024

  Vinod,
  
  We are sorry to hear about your negative experience. A representative has been in touch to address your concerns. If you have any further questions or require additional assistance, please don't hesitate to reach out to us at [email protected]. 
  
  Best regards,
  RTS Financial