Reviews

This profile includes reviews for TAFS's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  TAFS

  19865 West 156 Street Olathe, KS 66062

  
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  TAFS

  PO Box 872632 Kansas City, MO 64187-2632

  
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  TAFS

  PO Box 572632 Kansas City, MO 64157

  

Review Details

• Review fromJafra C

  Date: 02/08/2023

  I wish i could leave a negative 3 stars!!! I am beyond disappointed and completely done dealing with this company. For the last week I have attempted to obtain the services offered to me by TAFS sales people! I have yet to receive the fuel cards or any service for that matter!! Then I come across the hundreds of horrible reviews of unhappy clients and I am here to demand results!Since the service of fuel cards and other accommodations are not being given like agreed upon from the salesman on your side, I feel that is a breach in my contract to which I am no longer interested in pursuing!!! You sale me on Factoring, fuel cards, equipment purchasing programs, great rates, great customer service. And Im meet with none of the above. Nothing but a factoring contract that says I cant leave for a year. Ive never even factored 1 load! I never really did anything except talk to a salesperson who clearly didnt explain Eve thing in detail! And even that wasnt explained to me before I signed. This is a situation that couldve been prevented with a lil help and some great customer service! I am requesting a call from the highest level supervisor to further discuss this matter immediately as the treatment I have received in the past week is unacceptable! You can reach me by phone or email FAC trucking ****************** 517-513-****factruckingllc@*****.***
  

  TAFS

  Date: 02/14/2023

  Hello *****, we had one of our Sales Managers reach out to speak with you multiple times. We have a signed contract with you. According to Comdata, your fuel card account was set up on 1/27/23, and they sent emails to you about welcome and login. They also mailed fuel cards and they were delivered to the address on your account, along with proof of delivery. We are happy to help you move forward with your factoring contract with TAFS, but we will not be releasing you from the contract. TAFS has thousands of happy clients, and we are confident we can deliver excellent factoring services to your company as well.

• Review fromJames H

  Date: 02/02/2023

  Maybe I'll get a response this way, unfortunately. My company is *********** Trucking LLC. This review is of my personal experience only. I am trying to terminate my contract with this company. I emailed a request for a letter of release 12/27/22. I received an IMMEDIATE response informing me that I had a balance. Invoice funds were deposited into the account post my email request. Lucky for me I was able to speak with someone on 1/30/23 after days of trying to get through to someone and was told my balance was $0. After hearing that, I emailed notices at tafs.com requesting my letter of release noting that per my conversation via phone with TAFS rep my balance was $0. Now of course I'm getting no response. Called client services and as everyone on here knows. The response I received was "I'm sorry but I have no information about that". I tried calling other TAF departments and NO ONE PICKS UP OR WON"T CALL BACK AFTER REQUESTING A CALL BACK. Convenient I guess. And now here we are. So I'll post my questions here and look forward to a response from TAFS:1. Do I have a $0 balance?2. If so I'm requesting my Letter of Release.I look forward to your quick response to this review *********** Trucking LLC Regards
  

  TAFS

  Date: 02/03/2023

  Hello *****, we apologize for the delay. Our team has emailed you about what is still owed on your account before a release letter can be sent. Thank you.

• Review fromQuintaurus W

  Date: 01/31/2023

  I was setting up to do business with Tafs. I did all the paperwork but was not allowed to talk to the factoring rep about the percentages and ins and out. I do not have my Authority or insurance and business is not active so I was waiting on everything to be activated. While waiting, I decided to continue shopping for Information on other factoring companies and found tafs already filed a UCC on my business and it isn't active yet. After calling I talked to ****** and explained I just wanted to set everything up not get activated because it didn't make sense nor did I want to be locked in right now. She stated it's OK if you lease on with someone and she couldn't give me a release letter. Basically they threw me in a contract without discussing everything and tell me im locked in for a year and it renews if I don't cancel but I'm not even in business yet this is ILLEGAL!
  

  TAFS

  Date: 02/02/2023

  Hello Quintaurus, we have a valid signed agreement from you, which includes the rate and all fees. Anytime we have a signed agreement, we file a UCC. TAFS cannot force someone to sign a contract. Thank you.

• Review fromTaylor H

  Date: 01/25/2023

  I wish I could not give them 1 star! We are currently stuck in a 1 year contract with them that we did not know we were getting our self into because the man we spoke to I believe **** DID NOT explain to us what we were exactly signing while on the phone with them! Now we are probably about to get charged all kinds of ********** are just now starting our business so we will definitely be putting out more money than we ever planned! Its BS! I cant believe they are still in business with all the bad reviews!
  

  TAFS

  Date: 01/30/2023

  Hello ******, we are not able to find any accounts under your name or email in our system. We are happy to help resolve the issue or explain the contract, but our contract and fees are similar to most factoring companies in the industry. Please feel free to reach out for further clarification to your sales representative. Thank you.

• Review fromChris M

  Date: 01/23/2023

  Cmco trucking inc..I just want to know why it takes you 3 days to process my invoice but you charge me 1hr process
  

  TAFS

  Date: 01/27/2023

  Hello *****, the only reason an invoice would be delayed is if we are not able to verify it with the debtor/broker due to no response. There are ways to avoid this by getting it pre-verified, and we will have a supervisor reach out to walk you through it. Thank you.

• Review fromBenjamin S

  Date: 01/20/2023

  They ,lie, cheat and steal.They are currently holding $4000 + because the scan was crooked.They never call back. And when I do get ahold of someone they claim my number is not associated with the account. Though it's the same number I set the account up with.And it's the same number they have called me back on for seven months.They have kept me near to bankruptcy since I hired them.They refuse to give me my contract start date because they don't want me to cancel my contract.This company is as dirty as the day is long.
  

  TAFS

  Date: 01/27/2023

  Hello ********, you can easily add a new number to your account, and request a copy of your contract be sent if you lost it for some reason. If funds are being held, it is because your debtor/broker has told TAFS they are not going to pay us back on funds we loaned to you, based on the paperwork they received. We are going to have a supervisor reach out. Thank you.

• Review fromLuis P

  Date: 01/17/2023

  What I think about tafs oo lol they are a joke terrible they sell you a dream company but they are scams that 2 something % is c*** they take away way more they don't pay went they have to always is something I don't understand why they permite a factoring company this bad operate plz people don't go to talf
  

  TAFS

  Date: 01/27/2023

  Hello ****, we are not sure what you are having issues with based on your review, but we will have a supervisor reach out. Our rates are some of the best in the industry, and all fees are displayed in the contract. Thank you.

• Review fromDarryl G

  Date: 01/17/2023

  Crooks beware .they lie over promise.they have auto renew and 90 day cancelation
  

  TAFS

  Date: 01/27/2023

  Hello ******, all factoring companies have auto-renewal contracts, and all terms and conditions are included in the contract. We deliver on what is in the contract. If you are having issues feel free to reach out to Client Services at ************. Thank you.

• Review fromAhmed A

  Date: 01/09/2023

  Very bad business I asked them how you deduct 120$ they mentioned as security of state fees from 1800$ plus they factoring fees and 10$ transaction fees also **** cents processing fees I asked her many times how you figured out the 120$ or they just taking random amount ?? They never answered me correctly If the case stayed like that thats a big scam and all of us need to take them to court
  

  TAFS

  Date: 01/27/2023

  Hello *****, all fees are disclosed in the contract. The security interest fee is only charged in order to file your UCC, and other underwriting and state costs at the beginning of your agreement. Thank you.

• Review fromAlfred F.

  Date: 01/09/2023

  Im an owner operator name is TenzaLogistics LLC. I was fined $2,500 for not placing invoices when I havent even started running any freight yet. They claim I havent been sending my invoices, even though there arent any that exist. They claim I violated terms when I havent. If this is how they operate Im not sure I made the right decision working with them. ********** claims made by TAFS and the complete harassment by them is leaving me no choice but to take legal action. I hope this matter is resolved quickly.
  

  TAFS

  Date: 01/27/2023

  Hello ******. Your company has not factored any invoices with TAFS. As stated in the agreement if you fail to factor invoices during your contract term, there is a $2,500 fee that must be paid before you can be released. This is extremely rare, as most companies sign a factoring contract to factor invoices. Thank you.