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Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.66

Average of 286 Customer Reviews

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Review Details

  • Margaret L

    Date: 04/01/2024

    I love this company. I have a brother in a group home. He has a love of trains. When younger we gave him a ****** O gauge train and that started it all. Every holiday he asked for a train car. They are becoming very expensive, and close train shops are very overpriced. I found this company Trainz and have never been disappointed. the train cars are as advertised. They are priced fairly. *** the shipping is *************. I will continue using this company for my brothers train cars.

  • Louis N

    Date: 03/29/2024

    Recently made a number of parts orders. All were filled quickly. Some parts were unavailable and refunds were supplied immediately.

  • Marvin B

    Date: 03/28/2024

    Outstanding support from Trainz in all matters. Always a pleasure to deal with.

  • Aaron C

    Date: 03/25/2024

    I am new to the hobby of model trains. I found out about Trainz.com from a ******* channel DIY and Digital Railroad. I immediately made my first locomotive purchase. I have since made more purchases and have come to trust the quality and service provided by Trainz.com. They are an important contributor to the hobby. High quality, fast shipping, and great customer service.

  • Lisa S

    Date: 03/22/2024

    I have purchased several o-scale items now from Trainz, including multiple locomotives, and have never been disappointed. Accurate descriptions of the items, very good pricing, and always fast shipping. Very satisfied! Thanks much...

  • John H

    Date: 03/21/2024

    Trainz has a *************** and is easy to work with. They ship quickly and at a fair price. I have had a couple of items that needed to be returned and they promptly supplied me with return shipping labels. I am a satisfied customer.

  • Michael K

    Date: 03/20/2024

    I have ordered from Trainz several times. Price and timely shipments have been good. There was an order in which the product was not as stated, but they took care of the situation in a courteous and timely manner.

  • Jeff J

    Date: 03/20/2024

    I have been buying products from Trainz for years with fantastic results in most cases. The few times there were issues, I was able to resolve it with them. They have been my #1 go-to for buying items on-line. Recently, I have also sold parts of my collection to Trainz with excellent results. Highly recommend.

  • Jody K

    Date: 03/19/2024

    Received order promptly and item was just as decribed. Very, very happy with purchase.

  • David G

    Date: 03/15/2024

    For all levels of toy train hobbyists, Trainz is one of the finest sellers. Their policies and prices are clear and more than fair. Trainz acquires a continuous and large selection of vintage trains as well as parts. Trainz buys collections as well. Give Trainz a try. Youll like the selection and service.

Trainz.com is NOT a BBB Accredited Business.

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