We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.66

Average of 286 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Michael B

    Date: 04/20/2024

    Competitive Pricing; *************** and professional packing -- Yes, I recommend them...

  • Johnathan A

    Date: 04/19/2024

    Great place for me to find a good selection of primarily ****** Model Railroad rolling stock and related stuff. And their shipping is usually on time, too!

  • Ronald S

    Date: 04/19/2024

    I've had nothing but positive experiences when purchasing items from Trainz. The prices are great and the customer service is even better. The lone return that I needed to make was handled flawlessly. Packaging and shipping are excellent as well! Always great to do business with them.

  • Alton V

    Date: 04/17/2024

    Great service and quick shipping for all my orders. Definitely recommend them

  • John T

    Date: 04/12/2024

    As a model railroader, it is great to have a model railroad company in the local area. I can either have items shipped, or pick up at their offices. I have never had any issues regarding item description.. prices are fair, and the staff is awesome. Trainz rocks

  • Michael M

    Date: 04/11/2024

    I have made quite a few purchases here. I believe the prices a fair. There have been some instances where they have made errors in the listings and I didn't get what I thought I was getting. But they have been pretty good to work with as far as returning the item or getting a discount. I appreciate that.

  • carlton f

    Date: 04/08/2024

    great company and found every item was received in great condition!

  • Bart Z

    Date: 04/04/2024

    Always great customer service. Fair prices and get paid for the items I sell to them with in 30 days as listed on their website.Probably made at least 10 and buy transactions with them.

  • Gregory J

    Date: 04/03/2024

    Trainz's support techs were very helpful and provide clear instructions to help me complete my purchases. The items supplied by Trainz were just what I needed.

  • Mark B

    Date: 04/03/2024

    I have just started to work. building my o gaugeeng layout. They seem to have abut anything that you need and looks to be fair priced.

Trainz.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.