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Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.66

Average of 286 Customer Reviews

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Review Details

  • Chris H

    Date: 04/17/2023

    Been a customer for many years without any issues. Great customer service.

  • robert m

    Date: 04/17/2023

    Good products thoroughly explained great shipping and customer service. Excellent

  • Dennis S

    Date: 04/17/2023

    The web site is well organized and easy to use. *** received orders in a reasonable amount of time and theyve been well packed to avoid damage in shipping. Overall, Ive been very impressed with their service!

  • Ronald D

    Date: 04/14/2023

    I feel quite comfortable dealing with this company. They are up front and honest. Items are advertised and fast shipping.

  • william h

    Date: 04/12/2023

    orders are sent out and delivered quickly. if there is a problem they address it in a timely manner. Good people to deal with.

  • Chuck M

    Date: 04/12/2023

    All the trains I have purchased from Trainz have been top notch and in great shape. The customer service department has been very helpful on a number of occasions.

  • Brett A

    Date: 04/10/2023

    I have made at least a half a dozen to a dozen purchases from Trainz in the last two years either on **** or directly from their website. Trainz has become my primary location for purchasing used garden model railroad equipment. While the text descriptions may be little too generic from time to time, I have found the photos are very good at making up the difference. The prices are competitive, they package the goods professionally and process the order quickly. The only time I've dealt with customer service was for assistance in resetting my password on the website and they were professional and courteous.

  • Chuck S

    Date: 04/10/2023

    Trainz has been a good company to work with. If you have a problem, they listen and take corrective action to fix the problem.**************

  • Clarence W

    Date: 04/08/2023

    Always fast shipping, *************** and the description is reliable. Prices are comparable or lower than other sellers. I only had one item I wasn't happy with and they made a partial refund that worked for me. And I've made plenty of transactions with Trainz! Keep up the good work! I'll recommended this operation to everyone that enjoys trains.

  • Charles R

    Date: 04/07/2023

    One of the best companies to do business with in this industry thank you

Trainz.com is NOT a BBB Accredited Business.

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