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Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.66/5 stars

Average of 286 Customer Reviews

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Review Details

  • Review fromWilliam R

    Date: 06/06/2023

    They stand behind what they sell, if not as stated they take it back and refund all your money. ( they even cover postage both ways, not many companies do that anymore)
  • Review fromGary J

    Date: 06/02/2023

    Great to do business with! Always a pleasant experience ! Great customer service
  • Review fromRC R

    Date: 05/31/2023

    web site takes a little getting used to . fair prices and good selection .
  • Review fromjeffrey s

    Date: 05/30/2023

    fantastic selection, always answered my questions, had a issue, they replaced it, paid shipping both ways... excellent packing. rapid shipping.. I have purchased several things from them rather than go through e bay, etc. because of reliability and the service from trainz
  • Review fromJohn G

    Date: 05/23/2023

    Over all, very good products and service. No major complaints. Keep up the good work.
  • Review fromStuart R

    Date: 05/23/2023

    Great selection of trains and really GREAT pricing. Fast shipping.
  • Review fromJoel F

    Date: 05/22/2023

    The trains I have bought have come carefully packed and in my experience usually better than described and pictured.
  • Review fromChris F

    Date: 05/19/2023

    Product arrived in perfect condition. Easy to navigate web site. Will do return business.
  • Review fromThomas A

    Date: 05/18/2023

    Awesome company to deal with. I buy all my trains and accessories from them. Never had an issue
  • Review fromGeorge A

    Date: 05/17/2023

    I have bought several locomotives from Trainz.com, and have had very good results. Their pricing is very fair compared to the rest of the market, and their inventory is great. I did receive 1 broken item (shipping damage?), but Trainz customer service handled the return and refund quickly and very courteously. Great choice for the money.

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