Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Digital Marketing

Apex Media Solutions, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Reviews

Customer Review Ratings

3.45/5 stars

Average of 225 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKRISTA B

    Date: 03/31/2025

    I had an outstanding experience with Apex Media Solutions, and I want to highlight one individual who made all the difference: ****** Farenber. Throughout the process, ****** went above and beyond, offering exceptional guidance and support at every step. His ability to explain everything in detail was invaluable and made achieving my goal seamless and stress-free. ******** dedication and professionalism are truly a credit to Apex Media Solutions. I couldn't have accomplished this without his expertise and commitment. Once again, thank you, ******, and thank you, Apex Media Solutions, for delivering such remarkable experience.

    Apex Media Solutions, LLC

    Date: 04/01/2025

    ****** is a valued asset on the **** team. We appreciate your feedback and continued business with us! 
  • Review fromGabriel G

    Date: 03/29/2025

    I was called on 3/25/2025 5 times by various numbers from a business called Apex Media Solutions asking me to setup a better connection from my business to my customers, all within 24 hours. I finally had a chance to respond to the final one I got and I got transferred to a guy named *****. He left me a number to call him back just for reference. He told me that he needed to confirm some things with me about my business since it is very new and he wanted to use keywords to help my customers reach my services better, after about a ***************************************************************************************************************** if I would like to move froward with the process and I told him no, I was still charged $149.99 to my debit card. I called him back and asked if that could be refunded since I no longer wish to move forward like I had said before and he said it could be refunded. He then sent me a text through the same number and confirmed twice I would be getting a refund and cancelling any future charges to my card since I wasn't moving forward with the services he was providing. The charge to my card was "pending" for three days and I thought I would wait and see if it went away. But I was still charged and he is not responding to any calls or emails in the last ************************************************ being charged and I would like to be refunded by Apex Media solutions the $149.99 that was charged to my card. I also told them I do not consent to any other future monthly charges and I still have yet to find out if I have been removed from their system or subscription or whatever its called. I called and left a message today on the number ***** gave me and hopefully I receive a call back from them on their next business day. But as of right now I am very disappointed in the service and need refunded.

    Apex Media Solutions, LLC

    Date: 04/01/2025

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly. Please rest assured that our team is already looking into the matter, and we will provide you with a call from a supervisor as soon as possible. In the meantime, if you have any additional details or questions, feel free to reach out to us directly at ************. Our hours of operation are 9AM-6PM EST. 
  • Review fromPriscilla R

    Date: 03/29/2025

    I cant recommend this team of SEO whizzes enough. They analyzed my website, pointed out the flaws in its structure, and came up with a concrete plan to fix them. Id tried optimizing for keywords in the past, but never saw significant changes. Their focus on both technical and on-page SEO made a world of difference, and I started seeing my traffic surge after just a few weeks. Its incredible how a few tweaks from experts can lead to such major improvements.

    Apex Media Solutions, LLC

    Date: 04/01/2025

    Thank you for your positive feedback and continued business! 
  • Review fromArnold Y

    Date: 03/27/2025

    I purchased their service after the sales agent told me I could receive a refund within 30 days if I weren't satisfied. The next day, within 24 hours, I notified them to cancel the purchase. I was told I couldn't receive a refund and was misinformed by the sales agent, who is from another entity. I was channeled to the floor supervisor, who tried to persuade me to stay with the service and said I would not receive a refund. After a lengthy and unproductive conversation, I called their ******** department and was confirmed that I could receive a return within 3-10 days. I also received an email confirmation. I will follow up on this review with an update on the refund in 3-10 days.

    Apex Media Solutions, LLC

    Date: 04/01/2025

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly. Please rest assured that our team is already looking into the matter, and we will provide you with a call from a supervisor as soon as possible. In the meantime, if you have any additional details or questions, feel free to reach out to us directly at ************. Our hours of operation are 9AM-6PM EST. 
  • Review fromDelaney W

    Date: 03/27/2025

    This company calls me 20+ times a day and asks if I am the owner of a company. I am not an owner of a company and they say "okay" and hang up. I have told them several times that they need to remove me from their list and I am registered on the National Do Not Call registry and each time, they hang up. I have tried blocking their numbers, but each time they call back with a different phone number from my area. This company refuses to listen to people and is starting to become a scam.

    Apex Media Solutions, LLC

    Date: 04/01/2025

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly. Please rest assured that our team is already looking into the matter, and we will provide you with a call from a supervisor as soon as possible. In the meantime, if you have any additional details or questions, feel free to reach out to us directly at ************. Our hours of operation are 9AM-6PM EST. 
  • Review fromAmanda H

    Date: 03/17/2025

    Do your research before hiring this company! I wasted over five thousand dollars and a year to learn this ******* I still have no idea what services they actually provided and whether they did anything at all on the back end. Not worth the investment and my only hope is that I can at least help someone see the truth here. Apex media solutions /rise out of ******* is a scam

    Apex Media Solutions, LLC

    Date: 03/19/2025

    This account has already been flagged for review by a supervisor in order to assist and resolve the concerns being brought to our attention. We value your feedback and intended to resolve this swiftly!
  • Review fromDennis W

    Date: 03/13/2025

    Apex Media Solutions is a revolutionary company. Their work on my website was excellent; it was tidy, expertly done, and easy to use. From changing the color schemes to making the slightest layout adjustments, such as aligning photographs to the precise pixel, they paid great attention to every little detail. They took an accurate approach to content production, ensuring everything matched my business's voice. Their dedication was evident in every facet of their job, and I thought I was their only customer. The webpage took less time to load!

    Apex Media Solutions, LLC

    Date: 03/18/2025

    Thank you for your continued business and positive feedback!
  • Review fromRichard R

    Date: 03/12/2025

    When we had trouble generating good leads, this company helped. They produced an engaging lead magnet, a beautifully designed landing page, and conversion-boosting ads for our target demographic.

    Apex Media Solutions, LLC

    Date: 03/18/2025

    Thank you for your positive feedback and continued business!
  • Review fromSteven M

    Date: 03/05/2025

    Apex Media Solutions managed our YouTube ads well. They helped create engaging videos and ensured the right individuals saw the ads. Their video editing crew added subtitles and transitions to make the movie more intriguing. I like how they handled campaigns and changed call-to-action buttons and thumbnail graphics to boost click-through rates.

    Apex Media Solutions, LLC

    Date: 03/18/2025

    Thank you for your positive feedback and continued business! 
  • Review fromChristian V

    Date: 03/05/2025

    Dont waste money with this company customer service is not professional takes weeks to answer after you pay they wont refund the money back I cancel couple day after I read the reviews and they wait 2 weeks to call me back in order to charge me

    Apex Media Solutions, LLC

    Date: 03/18/2025

    Thank you for bringing this to our attention. We genuinely value your feedback and understand the importance of your concern. Your satisfaction is our top priority, and we are committed to addressing this issue promptly. Please rest assured that our team is already looking into the matter, and we will provide you with a call from a supervisor as soon as possible. In the meantime, if you have any additional details or questions, feel free to reach out to us directly at ************. Our hours of operation are 9AM-6PM EST. 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.