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Business Profile

Tax Return Preparation

E-File.com, LLC

Reviews

Customer Review Ratings

4.04/5 stars

Average of 119 Customer Reviews

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Review Details

  • Review fromCharles M

    Date: 02/21/2024

    It was simple, fast, and easy to understand. I found the site put in all my info, my refund arrived in 7 days
  • Review fromJen H

    Date: 02/20/2024

    Simple and quick. Could not be any easier. And complete free if you enter own forms.
  • Review fromDarlene E

    Date: 02/20/2024

    This was very user friendly. It was also very cost-effective.
  • Review fromPaula C

    Date: 02/15/2024

    Used this site to file for the first time and yes used the other Turbo site for many years. The trouble with the former site is so many prompts to pages I don't need to file. This e-file site was as easy but without the pages and pages of questions I didn't need to answer. So I'll will use the e-file site again for simple and quick results and it's free. I got my refund sent to my bank account within a weeks time.
  • Review fromLenny T

    Date: 02/11/2024

    This service is great easy to use and the best part it was free for me to use.
  • Review fromGregory T

    Date: 02/10/2024

    I need help logging into my account and there is no way to contact support. The number on the BBB Website is disconnected.

    E-File.com, LLC

    Date: 02/12/2024

    I am very sorry for the trouble that you have had logging into your account. An email has been sent to you with login instructions and support has been notified. A support specialist will reach out to you directly to assist you with any further difficulty. It sounds like you may have mistyped the number listed here, while it is not our support telephone number, it is still a valid number. Please let us know if you need any further assistance.
  • Review fromRobert W

    Date: 02/09/2024

    Really easy to do. I was pleasantly surprised. I would recommend it to you.
  • Review fromJuan J

    Date: 02/09/2024

    Easy to understand and beginner friendly interface, i highly suggest anyone to file their taxes through e-file.com. Best part? Filing is FREE
  • Review fromRichard H

    Date: 02/08/2024

    Good experience overall. My tax return was accepted within a few minutes of filing using this site. This was even easier than using the free file forms on the *** website, which I've used several times. This'll be my new go-to every tax season, for sure. Thanks!
  • Review fromChristina C

    Date: 02/07/2024

    Absolutely loved E-file!It's easy to navigate through.I highly recommend their service!

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