Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Incentive Programs

RedeemVacations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Incentive Programs.

Reviews

Customer Review Ratings

4.08/5 stars

Average of 214 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMikayla H

    Date: 03/13/2025

    ******* has great customer service. I had an issue with a ************** fixed it immediately
  • Review fromHelen L

    Date: 03/12/2025

    Redeem Vacation customer service was very helpful and courteous. I appreciate the assistance provided on the question I had with my reservation traveling to Orlando, FL.
  • Review fromBeth R

    Date: 03/11/2025

    Booking this way can be confusing and cause complication at the resort but all in all it was a smooth process and affordable.We had a very nice room.
  • Review fromMobolaji F

    Date: 03/10/2025

    The Redeemvacations staff demonstrated professionalism and courtesy throughout my interactions. Their responsiveness was excellent, and I am confident in their support.

    RedeemVacations.com

    Date: 03/11/2025

    Thank you for your generous response to our services, we enjoy to see our customers happy!  Thank you for the support!

     

    Management

  • Review fromLashonda M

    Date: 03/03/2025

    Check in was so smooth . The room is nice. W hav a city view with a glimpse of the ocean. Very clean hotel. Great location!!!!
  • Review fromApryl D

    Date: 03/01/2025


    Our room at Aura Hotel Times Square was okay. It was small but cozy and very clean. The shower head points right out of the shower door which made it difficult to start the shower. Sleeping right next to the heater/AC outlet was not great either. I did like the refillable shampoo/body wash/conditioner dispensers in the shower. The Nespresso machine is awesome. The room could use coat hooks and a mini fridge. Overall I like the room.
  • Review fromJeff K

    Date: 02/28/2025

    Redeem Vacations was very easy to work with and provided great hotel options. I could not be happier.
  • Review fromJamie S

    Date: 02/17/2025

    Great customer service. Outstanding rates . Definitely save me some funds.
  • Review fromBrittany B

    Date: 02/17/2025

    The reason I took away a star is because of the up charge to book weekends and because you have to book at least 4 weeks in advance. An inconvenience for people like myself, who travel sporadically. There was a couple times I wanted to use my voucher but was less than 4 weeks out and had to make other arrangements. Other than that I enjoyed my discounted stay.
  • Review fromTerry B

    Date: 02/14/2025

    It was a great experience getting set up with Redeem Vacations. I own a Life Insurance Agency and wanted to give my clients a Vacation Certificate. Redeem Vacations helped me set that up

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.