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Business Profile

Mobile Phone Service

Hello Mobile Telecom LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

Customer Review Ratings

3.48/5 stars

Average of 132 Customer Reviews

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Review Details

  • Review fromAdam S

    Date: 09/16/2023

    No one gets a 5. No ones perfect. Everything seems great so far, except I ordered and paid for a second line and phone I haven't received. I hope it's on the way.Sincerely the midnitehour

    Hello Mobile Telecom LLC

    Date: 09/18/2023

    Hello ****, 





    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this review about Hello Mobile!



    Sincerely,



    Hello Mobile
  • Review fromChris C

    Date: 09/13/2023

    They were super easy to switch To. **************** was great Had a problem proting which was on ********* end. Hellos customer service was open and ******* wasn't , ******* closed at 7. Not sure why I was paying all that extra moneys ,

    Hello Mobile Telecom LLC

    Date: 09/15/2023

    Hello *****,

    We have received and reviewed your BBB Review of Hello Mobile. Thank you for giving us a positive review about Hello Mobile! We really appreciate you helping to share the word about us. Sincerely, Hello Mobile
  • Review fromCory C

    Date: 09/09/2023

    Great company, they offered me a free service. This company is awesome. Thanks

    Hello Mobile Telecom LLC

    Date: 09/11/2023

    Hello ****, 

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this amazing review about Hello Mobile!

    Sincerely,

    Hello Mobile
  • Review fromPhuong N

    Date: 09/09/2023

    I think hellomobile is ************* Good deal. Price affordable

    Hello Mobile Telecom LLC

    Date: 09/11/2023

    Hello ******,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. 
    Thank you for sharing your review with us and the community.
    Sincerely, 
    Hello Mobile
  • Review fromJennifer P

    Date: 09/08/2023

    This is the end of my first month and everything is great. Service works really well. Glad I switched and you can't beat the price!

    Hello Mobile Telecom LLC

    Date: 09/11/2023

    Hello ********,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. 
    Thank you for sharing your review with us and the community.
    Sincerely, 
    Hello Mobile
  • Review fromNoraima T

    Date: 09/07/2023

    Great phone service! Reliable customer service as well! I recommend to all my family and friends:)

    Hello Mobile Telecom LLC

    Date: 09/11/2023

    Hello *******,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. 
    Thank you for sharing your review with us and the community.

    Sincerely, 

    Hello Mobile
  • Review fromJessica N

    Date: 09/07/2023

    If I could give no stars I would. Poor audio in customer service. Sounded like 1000 people in the background. They billed me for a phone that the website stated sale didn't go through. And now have to deal w hoping for a return label to get refund. This company needs to clean up their act. I don't see them around for long!

    Hello Mobile Telecom LLC

    Date: 09/08/2023

    Hello,



    We have received and reviewed your BBB Review of Hello Mobile and would like to extend our apologies for any inconvenience that you may have experienced with our services.



    Thank you for contacting us a representative will be in contact with you regarding your inquiry.



    We appreciate you taking the time to work with us and allowing us to resolve this issue. We strive to provide exemplary customer service to the entire ******************************************* family.





    Sincerely, Hello Mobile 
  • Review fromMichael B

    Date: 09/05/2023

    I am really satisfied with the service. Great job. Thanks yall.

    Hello Mobile Telecom LLC

    Date: 09/06/2023

    Hi *******,



    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this 5-STAR review about Hello Mobile!



    Sincerely,



    Hello Mobile
  • Review fromAbdul A

    Date: 09/05/2023

    Proving Horrible service data have a bad experience with them.

    Hello Mobile Telecom LLC

    Date: 09/06/2023

    Evening ****,



    We have received and reviewed your BBB Review of Hello Mobile and would like to extend our apologies for any inconvenience that you may have experienced with our services.



    Thank you for contacting us a representative from Hello Mobile's support team will be in contact with you regarding your inquiry.



    We appreciate you taking the time to work with us and allowing us to resolve this issue. We strive to provide exemplary customer service to the entire ******************************************* family.





    Sincerely, Hello Mobile 
  • Review fromGirish K

    Date: 08/29/2023

    The call quality is reasonably good. at times I have seen issues but in general, it has been good.. international calls have been reasonably good...Overall it's a nice team to work with .. customer service is professional and try their best to support.

    Hello Mobile Telecom LLC

    Date: 08/30/2023

    Hello Girish,

    We have received and reviewed your BBB Review of Hello Mobile. Thank you for giving us a positive review about Hello Mobile! Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We really appreciate you helping to share the word about us.

     

    Sincerely, Hello Mobile

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