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Business Profile

Mobile Phone Service

Hello Mobile Telecom LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

Customer Review Ratings

3.48

Average of 131 Customer Reviews

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Review Details

  • STEPHEN J

    Date: 10/17/2023

    Worse company I ever had to deal with. Someone created an account with my partial information and somehow got my credit card number. I have called four times to get my refund of 500+ dollars. They tell me I have not given the correct account information-DUH- because I did not set this up. I told them 5 times this was a fraudulent account set up, and they said tell it to the bank....I did. Still waiting.

    Hello Mobile Telecom LLC

    Date: 10/18/2023

    Hello *******,

    We have received and reviewed your BBB Review of Hello Mobile and would like to extend our apologies for any inconvenience that you may have experienced with our services.

    Thank you for contacting us a representative will be in contact with you regarding your inquiry.

    We appreciate you taking the time to work with us and allowing us to resolve this issue. We strive to provide exemplary customer service to the entire ******************************************* family.


    Sincerely, Hello Mobile 

  • Seth J

    Date: 10/15/2023

    I have had no problems with this service since I have been with them the 2 months I would recommend them to anyone. And they're affordable for what they have to offer.

    Hello Mobile Telecom LLC

    Date: 10/18/2023

    Hello ****,



    We have received and reviewed your BBB Review of Hello Mobile and would like to extend our apologies for any inconvenience that you may have experienced with our services.



    Thank you for contacting us a representative will be in contact with you regarding your inquiry.



    We appreciate you taking the time to work with us and allowing us to resolve this issue. We strive to provide exemplary customer service to the entire ******************************************* family.





    Sincerely, Hello Mobile 

  • Tom m

    Date: 10/08/2023

    The best move I have ever made I am telling all my friends

    Hello Mobile Telecom LLC

    Date: 10/10/2023

    Hi ***,


    We have received and reviewed your BBB Review of Hello Mobile and want to take a moment to thank you for taking the time to share your review with us and the community.





    We strive to provide exemplary customer service to the entire ******************************************* family.



    Sincerely,





    Hello Mobile

  • Judy H

    Date: 10/04/2023

    Hello Mobile has been the easiest service to use with zero problems since we started not to mention the cist of the plan has been by far the best price we have seen.

    Hello Mobile Telecom LLC

    Date: 10/05/2023

    Afternoon Judy , 

    We have received and reviewed your BBB Review of Hello Mobile and want to take a moment to thank you for taking the time to share your review with us and the community.


    We strive to provide exemplary customer service to the entire ******************************************* family.

    Sincerely,

    Hello Mobile

  • LaVonya J

    Date: 10/02/2023

    Hello mobile had made this journey easy and satisfactory for my twin girls!Thank you HELLO MOBILE

    Hello Mobile Telecom LLC

    Date: 11/27/2023

    Hello *******, 

    We have received and reviewed your BBB Review regarding Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this kind review about Hello Mobile!

    Sincerely,

    Hello Mobile

  • Yanping T

    Date: 10/02/2023

    You are the best phone company I have ever seen. I was really pleasantly surprised by your service. Thank you from the bottom of my heart.

    Hello Mobile Telecom LLC

    Date: 10/04/2023

    Hello Yanping,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this 5-STAR review about Hello Mobile!

    Sincerely,

    Hello Mobile

  • jim h

    Date: 09/28/2023

    Inexpensive and no problems so far. Best rates on the internet

    Hello Mobile Telecom LLC

    Date: 11/27/2023

    ************, 

    We have received and reviewed your 5-STAR BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are happy to hear that you are enjoying the service! Thank you for your feedback and taking the time to leave us this amazing review about Hello Mobile!

    Sincerely,

    Hello Mobile

  • Julie F

    Date: 09/26/2023

    I have had zero issues with Hello Mobile. From purchase, to provision of phone to usage. Zero issues. Keep up the good work!

    Hello Mobile Telecom LLC

    Date: 09/29/2023

    Hello ******, 

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this amazing review about Hello Mobile!

    Sincerely,

    Hello Mobile

  • Eddie c

    Date: 09/24/2023

    They have the best monthly plans. I am happy with their service so far.

    Hello Mobile Telecom LLC

    Date: 09/26/2023

    Hi-ya *****,



    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this 5-STAR review about Hello Mobile!



    Sincerely,



    Hello Mobile

  • Kristen B

    Date: 09/20/2023

    Super affordable, easy to setup, and perks. Great for our teenagers first time phone plan!

    Hello Mobile Telecom LLC

    Date: 09/18/2024

    Hello *******, 

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service.

    Thank you from the entire team at Hello Mobile. This review made our day!

    We strive to provide exemplary customer service to the entire ******************************************* family.

    Sincerely,
    Hello Mobile 

Hello Mobile Telecom LLC is NOT a BBB Accredited Business.

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