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Business Profile

Mobile Phone Service

Hello Mobile Telecom LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

Customer Review Ratings

3.48/5 stars

Average of 131 Customer Reviews

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Review Details

  • Review fromSherri M

    Date: 11/20/2023

    Excellent transition to this company. Awesome customer service and the price can't be beat. Who could ask for more?

    Hello Mobile Telecom LLC

    Date: 11/21/2023

    Hello ******,


    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. Thank you for taking the time to share your review with us and the community. 
    We strive to provide exemplary customer service to the entire ******************************************* family.

    Sincerely,

    Hello Mobile

  • Review fromDawn H

    Date: 11/17/2023

    Love Hello Mobile! Very affordable and convenient! Definitely would recommend!

    Hello Mobile Telecom LLC

    Date: 11/21/2023

    Hello ****,



    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. Thank you for taking the time to share your review with us and the community. 

    We strive to provide exemplary customer service to the entire ******************************************* family.



    Sincerely,



    Hello Mobile
  • Review fromNabin S

    Date: 11/17/2023

    Perfect service for my kids. We *************************** phone and texts thats what we all need. Keeps kids away from screen time.

    Hello Mobile Telecom LLC

    Date: 11/21/2023

    Afternoon *****, 

    We have received and reviewed your BBB Review of Hello Mobile and want to take a moment to thank you for taking the time to share your review with us and the community.


    We strive to provide exemplary customer service to the entire ******************************************* family.

    Sincerely,

    Hello Mobile
  • Review fromWayne D

    Date: 11/15/2023

    Fairly new subscriber but so far I am very pleased, as I have limited mobile phone needs (age 75 and live alone), and this is a plan that makes sense for me. Thank you!

    Hello Mobile Telecom LLC

    Date: 11/27/2023

    Hello *****,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this 5-STAR review about Hello Mobile!

    Sincerely,

    Hello Mobile
  • Review fromJerry W

    Date: 11/05/2023

    App works better than some for the higher paying mvno cell providers. So far the service is okay for the price that's for sure.

    Hello Mobile Telecom LLC

    Date: 11/27/2023

    Hello *****, 

    We have received and reviewed your BBB Review regarding Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this kind review about Hello Mobile!

    Sincerely,

    Hello Mobile
  • Review fromMarshall G

    Date: 11/02/2023

    5 Stars...Wonderful company and phone company. Good coverage for my area, I couldn't and the price can't be beat!!! Thanks! M.G.

    Hello Mobile Telecom LLC

    Date: 11/03/2023

    Hi ********, 


    We have received and reviewed your 5-Star BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. 



    We really appreciate you helping to share the word about us!





    Sincerely,

    Hello Mobile

  • Review fromKurtis M

    Date: 10/31/2023

    The price is great but my goodness I couldn't load web pages videos were always buffering it was like being on dial up all over again I do not recommend

    Hello Mobile Telecom LLC

    Date: 11/02/2023

    Hello Kurtis,

    Thank you for contacting us, a representative from Hello Mobile's support team will be in contact with you regarding your inquiry. 

    We appreciate you taking the time to work with us and allowing us to resolve this issue. We strive to provide exemplary customer service to the entire ******************************************* family.

    Sincerely,
    Hello Mobile
  • Review fromJuan M

    Date: 10/29/2023

    **************** too slow. Areas with no coverage, slow and poor signal. I don't recommend itI don't recommend it.

    Hello Mobile Telecom LLC

    Date: 11/01/2023

    Hello ****, 

    Thank you for contacting us, a representative from Hello Mobile support team will be in contact with you regarding your inquiry. 

    We appreciate you taking the time to work with us and allowing us to resolve this issue. We strive to provide exemplary customer service to the entire ******************************************* family.

    Sincerely,
    Hello Mobile

  • Review fromRalf S

    Date: 10/25/2023

    Very good service at an excellent price. Will recommend to friends.

    Hello Mobile Telecom LLC

    Date: 10/26/2023

    Hello ****,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. 
     Thank you for taking the time to leave us this 5-Star review! We really appreciate you being a customer and helping to share the word about Hello Mobile. 
    Sincerely, 
    Hello Mobile

  • Review fromTommy S

    Date: 10/23/2023

    This is my emergency phone. For only $5 a month this is a great plan.

    Hello Mobile Telecom LLC

    Date: 11/27/2023

    Good morning *****, 

    We have received and reviewed your 5-STAR BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are happy to hear that you are enjoying the service! Thank you for your feedback and taking the time to leave us this amazing review about Hello Mobile!

    Sincerely,

    Hello Mobile

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