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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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OnTech Smart Services has 2 locations, listed below.

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    • OnTech Smart Services

      9601 S Meridian Blvd Englewood, CO 80112-5905

    • OnTech Smart Services

      45A Commerce Way Totowa, NJ 07512-3106

    Customer Review Ratings

    4.08

    Average of 414 Customer Reviews

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    Review Details

    • Lynn E

      Date: 08/15/2023

      I am so disappointed with OnTech. They promised me a refund months ago. And I have yet to recieve it. All I get is give it **** days. They said they were mailing me a check months ago. I do not trust them anymore and I will not recommend them to anyone. I thought I had found someone I could trust to do other tech jobs for me. Plus the tech that was sent to my house was not very knowledgeable. He had to look everything up on ******* I could have done that. Plus he looked like he had just got out of bed.

    • David H

      Date: 08/15/2023

      Completely disappointed with their "customer service". Installation was scheduled for last Saturday (after full payment was made by credit card), but I received a phone call an hour before my appointment, saying that the technician was no longer available due to a family emergency. Installation was then re-scheduled for the following Tuesday (today), from 8:00-10:00am. I received a call at 8:30am, again saying that the technician was no longer available. Called the customer service line and all they could say was that they would email the dispatcher, and hopefully the dispatcher would call me back. A big fat "0" for serving customers well. I honestly feel like this could be an online scam.

    • Jared M

      Date: 08/14/2023

      Outstanding Ring install and customer service. I would highly recommend Ontech, on time, knowledgable, courteous and competent!

    • Dan M

      Date: 08/12/2023

      I don't understand why there were complaints posted. I was totally pleased with ****'s performance.

    • Jill V

      Date: 08/05/2023

      I was completely satisfied with OnTech and my service technician- he was knowledgeable, friendly, professional and answered all of my questions. I am very happy with my Ring security system.

    • Mary L

      Date: 08/04/2023

      They did a 5 star job. Professional in every way.

    • Ruth H

      Date: 08/01/2023

      I was more than satisfied with the tech visit. He was very nice, professional, knowledgeable and an excellent teacher.

    • Brian F

      Date: 07/30/2023

      I was completely satisfied with my appointment and and happy with my security system.

    • Alice G

      Date: 07/27/2023

      On Tech installed my Simpli Safe Security System. The representative was on time and very professional. He made sure I knew how to operate the system and answered all my questions with patience and courstesy.

    • Marilyn W

      Date: 07/26/2023

      I had a complete security system installed and the techs arrived on time. I got e-mail notifications prior to arrival and a phone call with a ***** minute arrival time. Techs were professional and took the time to explain each step and piece of equipment. I was lucky enough to a have a tech that was paitent with me and answered all the questions I had and then some. I can't speak for the whole company but I was fortunate to have a pleasent experience.

    OnTech Smart Services is NOT a BBB Accredited Business.

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