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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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OnTech Smart Services has 2 locations, listed below.

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    • OnTech Smart Services

      9601 S Meridian Blvd Englewood, CO 80112-5905

    • OnTech Smart Services

      45A Commerce Way Totowa, NJ 07512-3106

    Customer Review Ratings

    4.08

    Average of 411 Customer Reviews

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    Review Details

    • Mary U

      Date: 09/24/2022

      The first installer OnTech sent was useless. I had a SimpliSafe video doorbell camera with a chime connector. The tech was late, told me I needed a chime. I would have to order from *********** He finally said he could order it from OnTech. He then left, said he had to go home!The second tech, *****, was great. He told me that the Chime for SimpliSafe that the first tech had ordered was wrong and would not work. I would have to hire an electrician to hard wire the Chime and it would be very expensive.***** offered me another option: a ****** Nest doorbell video camera and Hub. We discussed it, it made sense. ***** explained how much I would save with an OnTech membership. I subscribed. ***** took the time to install it. It worked perfectly. I left the live video on. Five hours later, I could no longer get a live feed. ***** came back the next day and fixed it. He said to not leave it on live feed all day. That would drain the battery. I also have a streaming service through my ISP, not cable. He said that was draining the WiFi. ***** called me the next day to see how the camera was working. I told him the battery was at 6% and was working fine. ***** was the one who had told me that the battery had to be at 5% to work properly.To sum it up, *****, the second tech, more than made up for the slipshod manner and work of the first tech. Based on my experience with *****, I would most definitely recommend OnTech.

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