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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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OnTech Smart Services has 2 locations, listed below.

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    • OnTech Smart Services

      9601 S Meridian Blvd Englewood, CO 80112-5905

    • OnTech Smart Services

      45A Commerce Way Totowa, NJ 07512-3106

    Customer Review Ratings

    4.08/5 stars

    Average of 411 Customer Reviews

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    Review Details

    • Review fromKim K

      Date: 09/28/2023

      I could not be happier with OnTech and the technician who came out to install our outdoor cameras and video doorbell camera. OnTech along with the technician were great in keeping me informed of the arrival time. The technician was extremely respectful, professional, and knowledgeable. I highly recommend OnTech and would use them again.
    • Review fromfil f

      Date: 09/27/2023

      excellent service, arrived on time, solved problems as they came up, & got job done
    • Review fromTanya B

      Date: 09/26/2023

      Installation was better than expected. The technician took the time to do it right and was very professional. Cannot recommend them highly enough.
    • Review fromLynn S

      Date: 09/22/2023

      The tech was on time. He explained how to work the equipment and made sure we understood each part of the process. We worked together to make sure we got the best placements for the alarm. He answered all of our questions.
    • Review fromMark P

      Date: 09/21/2023

      The technician went above and beyond to find a way to install my device (even though it wasnt compatible, he found a way to make it work). He was very professional, courteous and knowledgeable. I definitely recomend!
    • Review fromAnna Mae S

      Date: 09/15/2023

      Very nice, efficient, knowledgeable, patient, very impressive! I would request this technician again!
    • Review fromDjuna W

      Date: 09/11/2023

      I was very impressed with my installation. The technician **** was on time, did a great job and was very knowledgeable. He was patient explaining the system to me.
    • Review fromGary B

      Date: 09/10/2023

      I've used the services of OnTech for about 3 years now and I can report that they have consistantly provided me with outstanding work on installing security cameras and hooking them up to my security system. Everything just works and I'm a happy customer.
    • Review fromAlex S

      Date: 09/10/2023

      after having a ****** nest thermostat installed, I have needed multiple visits from them to get it working and not losing the constant power supply it requires to be functional. after the last 130 dollar visit in February, it seemed to be working but left an error code saying it was wired wrong, I called them to come back but they insisted if it was working it was fine and no need to worry about clearing the code. well, it is no longer working, and while under warranty ****** will not replace it as long as it is wired wrong. Ontech is not willing to come back and wire it correctly unless I pay for another 130 dollar visit - for them to fix the problem they caused with the device they sold me. pretty amazing stuff. oh and I had paid them for a one year "membership."a complete racket and you should learn from my experience and use a different company for installation, and don't get a Nest either - ****** is in bed with Ontech so they mutually insulate each other from having to honor any warranties or stand by the work or product they happily take your money to provide regardless of quality.
    • Review fromSHELDON S

      Date: 09/08/2023

      OnStar mounted my doorbell camera in the most efficient and effective way. I was alerted to when the technician was supposed to come, and he came on time and provided the service in the most professional way that Ive experienced it with my home installations. The technician was knowledgeable and explained some of the problems. Ive been previously having with my home security system, and the outline the plan to make it more effective for me at no cost.

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