Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OnTech Smart Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • OnTech Smart Services

      9601 S Meridian Blvd Englewood, CO 80112-5905

    • OnTech Smart Services

      45A Commerce Way Totowa, NJ 07512-3106

    Customer Review Ratings

    4.08/5 stars

    Average of 411 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCassian P

      Date: 05/05/2024

      Everything was easy to order, delivered quickly, and installed professionally.
    • Review fromKathy H

      Date: 05/04/2024

      Customer Support proactively called me when the first technician was delayed so I could reschedule if I wanted to. The technician that came out, *****, was professional, courteous, knowledgeable, and fast. It was a seamless experience. Thank you! I will definitely use OnTech again.
    • Review fromRay H

      Date: 05/01/2024

      Great service, I couldnt be happier with their service or the technician,***** is the best
    • Review fromGail E

      Date: 04/24/2024

      Professional and courteous The technician was very thorough and very helpful.
    • Review fromMarcia C

      Date: 04/21/2024

      I would highly recommend OnTech. Their communication with the customer throughout the process was outstanding. The Tech that came out was skilled, courteous and very tidy in his work. Great experience all around.
    • Review fromDan W

      Date: 04/19/2024

      I would NEVER DO business with OnTech again. I would leave a zero star rating if I was allowed. They made mistakes and then lied to try to cover them up. It is a long story and they already bounced me once so just take my word for it. If you have options don't work with OnTech. That being said the Tech who did the work was great.I called and asked to speak to a supervisor. They said they would call back in 1 to 2 days. It has be 3 and nothing so they must know they are doing a poor job.
    • Review fromLloyd D

      Date: 04/18/2024

      OnTech installed our system yesterday. The technician was prompt, professional and friendly. Totally satisfied with our system and the installation.LAD
    • Review fromMattie N

      Date: 04/16/2024

      Tech called ahead and arrived on time. He was professional and explained everything to my understanding. I'm enjoying my system without any frustration or headache of installation. One of the best investments I've ever made.
    • Review fromJ A M

      Date: 04/14/2024

      Thank you OnTech for sending out a great tech ***** was very knowledgeable and took his time explaining my SimpliSafe system thank you so much use on tech for your security systems install thank you OnTech!
    • Review fromJulian H

      Date: 04/10/2024

      We hired OnTech to install an alarm system. The tech (****) called prior to scheduled appointment to confirm the time of arrival. He was punctual and polite. He reviewed all of the devices that were installed as well as reviewing the phone app with us. It was a rainy day and he consistently wore shoe covers in the house to protect the flooring. It was a very good experience for us.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.