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Business Profile

Computer Services

Adobe Systems, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Services.

Reviews

This profile includes reviews for Adobe Systems, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Adobe Systems, Inc. has 12 locations, listed below.

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    Customer Review Ratings

    1.02

    Average of 195 Customer Reviews

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    Review Details

    • ANTRINE W

      Date: 05/06/2024

      Is a con artist stealing from average Americans. I used there services to send a document for my employment under a trial basis. Called the merchant to cancel before any fees were to be taken and they refused even though. I was charged four transactions even after blocking their company name they changed their name 3 times and after i ordered a entirely different card number. I had to close my entire account just to stop them from doing so. This is not the way business should be conducted, as a disabled veteran with heart issues on a fixed income I shouldn't have to worry about money being taken from me. It would not allow me to give them zero stars they are not even worthy of the 1 listed here

    • Seth L

      Date: 05/02/2024

      Horrible, predatory. Listen to everyone here and never, ever sign up for a free trial. I've been on the hook an entire year with multiple calls to customer service. Insanely high cancellation fee. Awful.

    • Vincent K

      Date: 04/26/2024

      Never sign up for a subscription with them, you will be charged an extreme cancellation fee

    • Desiree T

      Date: 04/23/2024

      This company is a scam!!! I don't believe that they are in *******. After being transferred to several different "departments" then to finally reach a "supervisor" the supervisor disconnected from the chat and disbaled me from even being able to speak to anyone else. My complaint was that someone offered me a lesser "monthly fee" on a product from $22.99 to $15.99. I agreed and they sent me a link to pay with my debit card. They all claim that they had no record of this transaction and I was trying to complain about fraud. Overall I can't believe that ADOBE is allowed to do business the way they do. There has to be a better way to get adobe services! This is horrible!

    • Grant M

      Date: 04/22/2024

      I signed up for a free trial to edit one PDF file. I had no way of canceling the trial on the internet and my account showed they I was signed up for no plan. They charged me for 6 months on a subscription. I called customer service and they claimed I would need to pay a cancelation fee even though I never agreed to a year long contract.

    • Aaron A

      Date: 04/18/2024

      Literally the worst. Do not every buy anything from them or sign up for a contract. NEVER.

    • Benjamin E

      Date: 04/17/2024

      Predatory subscription lure in get you to think you're paying $20/month, but you've actually committed to a year-long subscription and will be penalized $109 if you cancel after the free trial. I desperately needed to edit a PDF for a job application that I was under a deadline on. A month later, I find out that I cannot even unsubscribe for less than $100. This is a pretty sleazy business strategy. I will never recommend them to friends, colleagues or family. They will continue to sell subscriptions to big businesses but small business and personal use consumers need to steer clear.

    • BENJAMIN P

      Date: 04/16/2024

      what a-holes.congress needs to close this 'free trial' loop hole.free trial my foot.

    • Tammy M

      Date: 04/03/2024

      Very deceptive billing practices with their "free trial" that auto enrolls you into a year-long contract, with hefty termination fees. I will go out of my way to avoid their products in the future.

    • Joel S

      Date: 03/27/2024

      Predatory pricing, force you into "annual plan paid monthly" to use very basic functionality. Then charge you 50% of remaining annual contract to cancel early. I HATE this company.

    Adobe Systems, Inc. is NOT a BBB Accredited Business.

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