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Business Profile

Computer Software Developers

RealDefense LLC

Reviews

This profile includes reviews for RealDefense LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RealDefense LLC has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RealDefense LLC

      150 S Los Robles Ave #400 Pasadena, CA 91101-4675

      BBB accredited business seal
    • RightHand IT

      4770 Baseline Rd Ste 200 Boulder, CO 80303

    • Sammsoft

      336 228th Ave NE Ste 301 Sammamish, WA 98074

    • Support.com Inc

      4325 Commerce st. ste 111-422 Eugene, OR 97402

    • Sammsoft

      23316 NE Redmond Fall City Rd Ste 667 Redmond, WA 98053

    Customer Review Ratings

    4.53/5 stars

    Average of 419 Customer Reviews

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    Review Details

    • Review fromElliott W

      Date: 07/14/2022

      Had issues where windows defender was causing conflict. Technician repaired issue. Very professional and easy to understand.
    • Review fromJerry G

      Date: 07/14/2022

      The whole experience of contacting IOLO to reload Systems Mechanic, from the initial contact to the technical services was excellent. It is a great product and one I expect to use continually.
    • Review fromRay P

      Date: 07/14/2022

      Great support team. Solved my problem (one part of the software package was not performing) by removing the flawed package and replaced it with an updated one. The technician, Michael, deserves a raise and a promotion!!!!
    • Review fromPen B

      Date: 07/14/2022

      I have had iolo products for over 5 years without issues.
    • Review fromSid C

      Date: 07/13/2022

      Iolo provides essential and needed services for Windows 7 users, such as me! :)
    • Review fromJim D

      Date: 07/13/2022

      I would recommend this company to anyone needing computer service!
    • Review fromCarol B

      Date: 07/13/2022

      This is an invaluable service, especially for me who often bumps up against a brick wall when problems arise.
    • Review fromDavid J

      Date: 07/12/2022

      I did not like the first young man interrupting and talking over me when I was trying to tell him what I wanted. I had to tell him that we both cannot talk at the same time. After I was able to tell him what I needed he said he would have a technician call me in 3 to 4 hours. It did not take the technician that long to call me. The Tech was very polite and resolved the issue within 20 min.
    • Review fromFord W

      Date: 07/12/2022

      The latest version of IOLO Ultimate Defence took away my ability to run the Memory Mechanic on demand so I wanted to fall back to my previous version. Support quickly uninstalled the latest version of Ultimate Defence and installed a previous version (which let me run Memory Mechanic on demand). Everything was quick and smooth and I am a happy camper. Support understood my problem and fixed it. Great job. Thank you
    • Review fromJoseph D

      Date: 07/11/2022

      well worth the time and cost. Technicians were patient and not rushed, The techs are always very helpful; and suggest ways to improve computer functioning.

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