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Business Profile

Computer Hardware

USTech Support

Reviews

Customer Review Ratings

4.24/5 stars

Average of 243 Customer Reviews

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Review Details

  • Review fromBruce M

    Date: 01/30/2025

    They were very patient with me and it was very difficult to connect as I was trying to use wifi only. I have used them for more than 15 years. They have always been able to get me up and running. I recommend them everybody I can.***** M

    USTech Support

    Date: 04/18/2025

    Dear *****,

    It is always exciting to hear from a long- time customer. We appreciate your loyalty and you recommendation. We look forward to continued opportunities to be of service in the future.

    Thank you for your review.
    ****** *.
    ************** Operations Director
  • Review fromWayne D

    Date: 01/30/2025

    USTECH has provided excellent service. The wait for service is usually no more than a day at most and due to my needs not at their request. ******* was knowledgeable and helpful. All problems corrected.

    USTech Support

    Date: 04/18/2025

    Dear *****,

    We appreciate your feedback.  We are glad you are pleased with the service you received. Thanks for taking the time to let us know and for continuing to use US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Review fromDavid P

    Date: 01/29/2025

    Service is great made the computer run much faster and better

    USTech Support

    Date: 04/18/2025

    Dear ****,

    Thank you for sharing you experience. We are always happy to know when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.

    Sincerely,

    ****** *.
    ************** Operations Director

    USTech Support

    Date: 04/18/2025

    Dear ****,

    Thank you for sharing you experience. We are always happy to hear when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Review fromNeil H

    Date: 01/29/2025

    Excellent work done by one of your techs to clean my computer.

    USTech Support

    Date: 03/06/2025

    Hi ****,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for continuing to use US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director
  • Review fromAlvin M

    Date: 01/29/2025

    Great service.. The technician listened to my problem and solved it right away. He walked me through the process then asked if he could do anything else. He was very courteous and professional. The 10 score I gave him is way too LOW. He deserves a 15! Would highly recommend *******.

    USTech Support

    Date: 03/06/2025

    Hi *****,

    We are pleased to hear our technician was able to solve your problem quickly. We take pride in our technicians being able to answer your questions and explain what they are doing.

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for continuing to use US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director
  • Review fromvicky w

    Date: 01/29/2025

    Very effecient and professional. Easy to understand. I have been working with ******* for several years and they always fix my pc

    USTech Support

    Date: 03/06/2025

    Hi *****,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for continuing to use US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director
  • Review fromJASON L

    Date: 01/28/2025

    This is a very useful service for individuals or small companies that are lack of IT support on site. They provide excellent support when we need. 5 starts for sure!

    USTech Support

    Date: 03/06/2025

    Hi *****,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for continuing to use US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director
  • Review fromCheryl D

    Date: 01/27/2025

    The is a great company and i have used them for almost 4 years and they have solved every computer issue you could dream off!

    USTech Support

    Date: 03/06/2025

    Hi ******,

    Thank you for your review. Our technicians strive to provide efficient professional service.  We look forward to future opportunities to be of service.

    Thank you for continuing to use US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director
  • Review fromJeffery S

    Date: 01/27/2025

    USTECH Work was done quickly and efficiently would recommend to others.

    USTech Support

    Date: 03/06/2025

    Hi *******,

    Thank you for your review. Our technicians strive to provide efficient professional service.  We look forward to future opportunities to be of service.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director
  • Review fromGinger S

    Date: 01/27/2025

    Excellent tech support. Always makes sure issues are resolved before ending the call.

    USTech Support

    Date: 03/06/2025

    Hi ******,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

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