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Business Profile

Computer Hardware

USTech Support
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.24

Average of 243 Customer Reviews

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Review Details

  • Robert A

    Date: 01/23/2025

    USTECH has provided excellent service. The wait for service is usually no more than a day at most and due to my needs not at their request.

    USTech Support

    Date: 03/06/2025

    Hi ******,

    Thank you for your review. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Larry B

    Date: 01/22/2025

    Great support and good service. I would definitely recommend them. Thanks.

    USTech Support

    Date: 03/06/2025

    Hi *****,

    Thank you for your review. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Ron N

    Date: 01/22/2025

    He quickly understood the problem and corrected it within minutes..

    USTech Support

    Date: 03/06/2025

    Hi ***,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • William M

    Date: 01/22/2025

    System Mechanic Ultimate Defense is a great program to get your computer running at peak efficiency. It breathed new life into my old **** Vaio laptop. Great customer service on the installation and examination of my laptop.

    USTech Support

    Date: 03/06/2025

    Hi *******,

    We are always happy to help with your computer needs when they arise. System Mechanic Ultimate Defense is there to keep your computer system safe.

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • JANET M

    Date: 01/21/2025

    I know you don't always think you need this service, but I am so glad I have it. I didn't purchase till I needed it. And now I won't go without it. Plus they have outstanding customer service.

    USTech Support

    Date: 03/06/2025

    Hi *****,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Linda J

    Date: 01/20/2025

    Thank you, *****! Support Tech saved day for me. My water lines will not be freezing tonight during this polar vortex.

    USTech Support

    Date: 03/06/2025

    Hi *****,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    We are so happy to hear ***** was able to save the day for you!

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Ahmed M

    Date: 01/17/2025

    Great service and friendly support. I appreciate all the help they gave me.

    USTech Support

    Date: 03/06/2025

    Hi *****,

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Patricia M

    Date: 01/16/2025

    ***** is not just a technician; hes a technological wizard! This guy didnt just speed up my computer, he put it into hyper speed! One of my biggest complaints was slow performance, and ***** tackled it like a superhero. He also waved his magic wand and banished all the nasty viruses lurking in the shadows of my system. And lets not forget the time he helped me navigate the labyrinth of my passwords now thats a feat worthy of applause.Ive been a loyal member of ************************** for many years, and now that it's under US Tech Support, Im thrilled that I can still get the help I need, exactly when I need it. Knowing that ***** and his team are out there fighting the good fight against tech troubles makes me sleep a little easier at night. Cheers to many more years of geeky goodness and stellar support!

    USTech Support

    Date: 03/06/2025

    Hi ********,

    Thank you for your review. We are happy to hear ***** was able to banish your nasty viruses.We will be sure to herald his great deeds and use them to encourage our other brave technicians in their many quests to assist other computer users with their perils.

    Thank you for choosing US Tech Support.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Len L

    Date: 01/15/2025

    They take too long to answer their phone. Like sometimes half and hour or an hour. The tech support is excellent, once you get a hold of them. Yes, trustworthy service, well trained technicians, often amazingly helpful.

    USTech Support

    Date: 03/06/2025

    Hi ***,

    Thank you for choosing US Tech Support.

    While we do make every effort to ensure our phones are answered in a timely fashion, there are times when we do have a higher-than-average call volume; we understand how frustrating this can be.

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Sincerely,

    ****** *.
    ************** Operations Director

  • Steven C

    Date: 01/14/2025

    excellent job cleaning up my computer and advising on what to look for in the future

    USTech Support

    Date: 03/06/2025

    Hi ******,

    Thank you for choosing US Tech Support.

    Thank you for your review. In general, happy customers rarely leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.  We look forward to future opportunities to be of service.

    Sincerely,

    ****** *.
    ************** Operations Director

USTech Support is BBB Accredited.

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