Reviews
Customer Review Ratings
Average of 243 Customer Reviews
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Review fromKarin C
Date: 02/10/2025
**** is a very incredible asset to your company. He is professional, understanding, highly knowledgeable and on top of all these awesome attributes, he is very patient! He was able to cure all my problems and resolved all issues which would have taken me days and days if I even could have fix them. I look forward to working with him again.
USTech Support
Date: 04/23/2025
Hi *****,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service. We are glad you found the technician respectful and efficient
Thank you for your review.
****** *.
************** Operations DirectorReview fromTerry & Carol W
Date: 02/09/2025
We have used System Mechanic for years, very satisfied with the results. Tech support was excellent today, very helpful and grateful for all the help. Thank you, ************* ********USTech Support
Date: 04/23/2025
Hi ***** &*****,
It is always exciting to hear from a long- time customer. We appreciate your loyalty and you recommendation. We look forward to continued opportunities to be of service in the future.
Thank you for your review.
****** *.
************** Operations DirectorReview fromArthur H
Date: 02/08/2025
Great job, got me up and running again in one night.USTech Support
Date: 04/23/2025
Hi ******,
We are glad to hear your system is up and running again. A fast and efficient system is the goal. Thank you for taking the time to share your experience. We look forward to being of service in the future.
Thank you for your review.
****** *.
************** Operations DirectorReview fromGary B
Date: 02/07/2025
***** was very professional and reviewed the Installation of the System Mechanic Ultimate Defense and determined all was working good and I have good protection.USTech Support
Date: 04/23/2025
Hi ****,
Thank you for sharing you experience. We are always happy to learn when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
Thank you for your review.
****** *.
************** Operations DirectorReview fromPhillip S
Date: 02/06/2025
Great help, worth the money. I would be lost without the help.USTech Support
Date: 04/21/2025
Dear *******,
Thank you for the review. It is always satisfying to hear that a customer is pleased with our services and feels they made a wise purchase.
We appreciate your feedback.
****** *.
************** Operations DirectorReview fromSally F
Date: 02/06/2025
I am so glad I have US Tech Support to come to with all my computer problems! You and ******** are wonderful! Your Techs are so knowledgeable and are patient and easy to understand!USTech Support
Date: 04/21/2025
Dear *****,
Thank you for sharing you experience. We are always glad to learn that a customer is satisfied and please with our tech support team as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
Thank you for your review.
****** *.
************** Operations DirectorReview fromJohn H
Date: 02/06/2025
Excellent, competent, congenial service. Very highly recommended, Expeditiously and expertly done.USTech Support
Date: 04/21/2025
Dear ****,
We appreciate your feedback and the recommendation. We are glad you are pleased with the service you received. Thanks for taking the time to let us know and for continuing to use US Tech Support.
****** *.
************** Operations DirectorReview fromJohn D
Date: 02/06/2025
Technician was great. BUT . . .. . problem still exists. Files disappear when saved! What did I pay all that money for yesterday!!!!!!!USTech Support
Date: 04/21/2025
Dear ****,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. We regret to learn that your problem was not corrected during your initial interaction with tech support. Our records reflect that a technician was able to reach you the following day to assist you with your concerns.
As we strive to provide the highest quality products and service, we appreciate your feedback.
Sincerely,
****** *.
************** Operations DirectorReview fromAccounting V
Date: 02/05/2025
it's always pleasure to solve problems re computer system with company *****Thank you very much.USTech Support
Date: 04/21/2025
Dear Yeflm,
Thank you for your review. In general, happy customers normally do not leave any kind of review regarding their experience. As our goal is to provide the highest quality products and service,we appreciate the time you have taken to let us know about yours. We look forward to future opportunities to be of service.
Thank you for continuing to use US Tech Support.
****** *.
************** Operations DirectorReview fromDave G
Date: 02/05/2025
Pleasant, professional , patient and found the problem--Could not ask for better service--USTech Support
Date: 04/18/2025
Dear ****,
Thank you for your review. Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance. We appreciate you sharing that we met that expectation when providing technical support for you.
Thank you for continuing to use US Tech Support.
****** *.
************** Operations Director
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