Reviews

Review Details

• Review fromGlenn W

  Date: 02/19/2025

  This was an excellent experience. ******* provided excellent service. Also, he called on time for the session.That said, I note that I had to reschedule my appointment. However, the information about a new day and time was not conveyed internally by *******. I received a call yesterday from ****, who was ready to perform the work. It was not an issue for me but I thought I'd mention it that the postponement was not communicated within ********That said, it is still a 5-Star review.
  

  USTech Support

  Date: 04/23/2025

  Hi *****,
  
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.  We regret to learn you were not notified of the postponement.
  
  As we strive to provide the highest quality products and service, we appreciate your feedback.We will use your experience to help improve our customer service.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromStephen L

  Date: 02/18/2025

  excellent and professional very courteous friendly and quick goog value
  

  USTech Support

  Date: 04/23/2025

  Hi *******,
  
  Thank you for taking the time to share your experience.  We are glad to learn that our technicians were able to address your concerns and relieve your frustration. Our goal is excellent customer service and thank you for sharing that it was provide.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromDIANA H

  Date: 02/18/2025

  Recv'd serious error msg that my system could possibly crash. Calling U S Tech Support was the best decision I ever made. The technician I spoke with was exceptional. Extremely professional, polite, patient and knowledgeable. I highly recommend this service.
  

  USTech Support

  Date: 04/23/2025

  Hi *****,
  
  We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.  We are glad you found the technician respectful and efficient
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromBarbara S

  Date: 02/17/2025

  Solved issue very quickly and effectively. All representatives were very courteous and helpful.
  

  USTech Support

  Date: 04/23/2025

  Hi *******,
  
  Normally happy customers rarely leave any kind of review regarding their experience.  We appreciate the fact that you took the time to share yours.  Our goal at USTech Support is to continue to provide the highest ( A+) service and products. We look forward to future opportunities to be of service.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromRobert O

  Date: 02/17/2025

  Working with a Pro on my actions was a pleasure! ~
  

  USTech Support

  Date: 04/23/2025

  Hi ******,
  
  Thank you for sharing you experience. We are always happy to learn when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromTove M

  Date: 02/17/2025

  Very competent and professional. Answered all my questions in language I understand.US tech support is an outstanding service.
  

  USTech Support

  Date: 04/23/2025

  Hi Tove,
  
  We are glad to learn that our technicians were able to address your issue and relieve your concerns. Our goal is excellent customer service and thank you for sharing that it was provide. We look forward to continued opportunities to be of service in the future. If you need additional assistance,please dont hesitate to contact us again as USTech Support is available 24/7.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromFrank H

  Date: 02/16/2025

  I have been with US Tech Support for twenty-plus years now. I have seen them grow and add more needed services as time has gone by. Once again, my technician, *****, was able to wholly and professionally remedy my issues. When I was initially told and saw that I had nearly 700 corrupted files, I was concerned. At the same time, I knew it would not be beyond the expertise of US Tech Support. With VPN, my issues were handled without any problem. Thank you, *****, and all the advisers who helped me.
  

  USTech Support

  Date: 04/23/2025

  Hi *****,
  
  It is always exciting to hear from a long- time customer. We appreciate your loyalty and your recommendation.
  
  We are glad to learn that our technicians were able to address your issue and relieve your concerns.Our goal is excellent customer service and thank you for sharing that it was provide. We look forward to continued opportunities to be of service in the future. If you need additional assistance, please dont hesitate to contact us again as USTech Support is available 24/7.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromDiana J

  Date: 02/14/2025

  When my Outlook email suddenly stopped working, I tried everything I found in my research to get it to work again without any results. This is the first time I have used this service. ******** helped me step by step in understanding what could have gone wrong and got my email working again very quickly. He was very easy to understand, and patient in answering my questions. I will certainly use this service again! I am grateful for having someone like ******** a phone call away!Thank you!
  

  USTech Support

  Date: 04/23/2025

  Hi *****,
  
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.
   We are happy to hear ******** was not only able to get your email back up and running but also explain what most likely caused the issue and answer your questions.  If you need additional assistance,please dont hesitate to contact us again as USTech Support is available 24/7.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromJuanita C

  Date: 02/12/2025

  ***** ****** quickly retrieved my Contacts folder in Outlook Classic. He's so knowledgeable and amazing. He's such a pleasure to work with!
  

  USTech Support

  Date: 04/23/2025

  Hi ******,
  
  Thank you for your review. We appreciate the time you have taken to let us know about your experience.  Our goal is to provide the highest quality products and service.  We are glad you found the technician respectful and efficient We will definitely pass along your comments to our technician.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director

• Review fromRochelle R

  Date: 02/11/2025

  good service to have especially when travelling with your laptop.
  

  USTech Support

  Date: 04/23/2025

  Hi ***,
  
  Thank you for your review. Our goal is to provide the highest quality products and service.  If you issues with your laptop please dont hesitate to contact us again as USTech Support is available 24/7.
  
  Thank you for your review.
  
  ****** *.
  ************** Operations Director