Reviews
Customer Review Ratings
Average of 243 Customer Reviews
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Review frommary g
Date: 02/24/2025
Very professional ...and the agent spoke English, which was good.
USTech Support
Date: 04/23/2025
Hi ****,
We appreciate your feedback. As our goal is to provide the highest quality products and service, we appreciate the time you have taken to let us know about yours.
Thank you,
****** *.
Contact Center Operations DirectorReview fromPhilip V
Date: 02/22/2025
Service was great, but the one annoying thing you all are doing is asking me for more money each time I call in. I haven't called in since August and, just like in August, you had a sales person ask me if I would like to do an annual payment. Once our conversation was over and I was called by your technologist, everything went very well!USTech Support
Date: 04/23/2025
Hi ****,
Thank you for sharing you experience. We are always happy to learn when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
While we want to make our customers aware of all the services we offer, we can understand how it can be frustrating when you are needing assistance with your computer.We appreciate your feedback and will use your experience to help us improve our customer service.
Thank you,
****** *.
Contact Center Operations DirectorReview fromANDREW D
Date: 02/22/2025
***** was the best as all others could not get my 2nd computer to sync to quickbooks company file!USTech Support
Date: 04/23/2025
Hi ******,
Thank you for taking the time to share your experience. We are glad to learn that our technicians were able to address your concerns and relieve your frustration. Our goal is excellent customer service and thank you for sharing that it was provide. We appreciate your feedback.
Thank you,
****** *.
Contact Center Operations DirectorReview fromKerrie N
Date: 02/22/2025
My Technician was excellent! He had the answer to my problem in 30 seconds. He was very nice and polite. Not only that, but he was on time for our appointment.USTech Support
Date: 04/23/2025
Hi ******,
Thank you for taking the time to share your experience. We are glad to learn that our technicians were able to address your concerns and relieve your frustration. Our goal is excellent customer service and thank you for sharing that it was provide. We appreciate your feedback.
Thank you,
****** *.
Contact Center Operations DirectorReview fromDr. Kenneth S
Date: 02/22/2025
IOLO is the best system for backup and clean up, it is so reliable Dr. ******* *****USTech Support
Date: 04/23/2025
Hi *******,
Normally happy customers rarely leave any kind of review regarding their experience. We appreciate the fact that you took the time to share yours. Our goal at USTech Support is to continue to provide the highest ( A+) service and products. We look forward to future opportunities to be of service.
Thank you,
****** *.
Contact Center Operations DirectorReview fromElizabeth B
Date: 02/22/2025
great service- got me up and running rapidly with their helpUSTech Support
Date: 04/23/2025
Hi *********,
We appreciate your feedback. We are glad you are pleased with the service you received. Thanks for taking the time to let us know and for continuing to use US Tech Support.
Thank you,
****** *.
Contact Center Operations DirectorReview fromJim M
Date: 02/20/2025
I was having an issue with updating Windows 11 to the latest version. My tech spent four hours with me and resolved all issues to update my operating system. I could not have done this on my own. USTech Support is invaluable!USTech Support
Date: 04/23/2025
Hi ***,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service. We are glad you found the technician respectful and efficient. If you continue to have issues with your computer,please dont hesitate to contact us again as USTech Support is available 24/7.
Sincerely,
****** *.
Contact Center Operations DirectorReview fromNatalie D
Date: 02/20/2025
great professional service used it got many years always solved any problemUSTech Support
Date: 04/23/2025
Hi *******,
We appreciate for feedback. Besides providing solutions for the problem, the goal is to provide pleasant, professional and patient assistance. We appreciate you sharing that we met that expectation when providing technical support for you.
Thank you for your review.
****** *.
************** Operations DirectorReview fromPAUL B D
Date: 02/19/2025
************* I EVER RECIEVED FOR CUMPUTER SUPPORT OR REPAIRSUSTech Support
Date: 04/23/2025
Hi ****,
Normally happy customers rarely leave any kind of review regarding their experience. We appreciate the fact that you took the time to share yours. Our goal at USTech Support is to continue to provide the highest ( A+) service and products. We look forward to future opportunities to be of service.
Thank you for your review.
****** *.
************** Operations DirectorReview fromSherri M
Date: 02/19/2025
I got hacked and they took control of my computer which I need for work. They were relentless! It took a few calls and adjustments but I was advised of safety measures to take in the future and I think I am safe, but only time will tell. If not, I will be back in touch!!!!USTech Support
Date: 04/23/2025
Hi ******,
We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service. We are glad you found the technician respectful and efficient. If you continue to have issues with your computer please dont hesitate to contact us again as USTech Support is available 24/7.
Thank you for your review.
****** *.
************** Operations Director
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