Reviews
Customer Review Ratings
Average of 243 Customer Reviews
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Review fromKenneth H
Date: 03/04/2025
I had my VPN installed by us tech. they are always quick. The tech people are always professional and patient.
USTech Support
Date: 04/24/2025
Hi *******,
Normally happy customers rarely leave any kind of review regarding their experience. We appreciate the fact that you took the time to share yours. Our goal at USTech Support is to continue to provide the highest ( A+) service and products. We look forward to future opportunities to be of service.
Thank you,
****** *.
Contact Center Operations DirectorReview fromChip H
Date: 03/03/2025
My technician was patient, thoughtful and offered good advice. He also walked me through how to better protect my iPhone. It was well worth the time and money working with ****.USTech Support
Date: 04/24/2025
Hi Chip,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service. We are glad you found the technician respectful and efficient. If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.
We will pass along your appreciation to ****.
Thank you,
****** *.
Contact Center Operations DirectorReview fromPaul S
Date: 03/03/2025
I had as nest of inter-related computer problems that kept me from accessing important information and made it very difficult to ship product. ************************ and ******** ***** really saved the day!USTech Support
Date: 04/24/2025
Hi ****,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service. We are glad you found the technician respectful and efficient. If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.
We will pass along your appreciation to ********.
Thank you,
****** *.
Contact Center Operations DirectorReview fromRobert S
Date: 03/03/2025
***** was very responsive and courteous. I appreciated the time that she took.USTech Support
Date: 04/24/2025
Hi ******,
Thank you for taking the time to share your experience. We are glad to learn that our technicians were able to address your concerns and relieve your frustration. Our goal is excellent customer service and thank you for sharing that it was provide. We appreciate your feedback.
We will pass along your appreciation to *****.
Thank you,
****** *.
Contact Center Operations DirectorReview fromCHERYL W
Date: 02/28/2025
Agents were both professional, friendly and courteous. Showed great customer service.USTech Support
Date: 04/24/2025
Hi ******,
We appreciate your feedback. We are glad you are pleased with the service you received. Thanks for taking the time to let us know and for continuing to use US Tech Support.
Thank you,
****** *.
Contact Center Operations DirectorReview fromStein S
Date: 02/28/2025
Professional and prompt and I would recommend this service to everyone.USTech Support
Date: 04/24/2025
Hi *****,
Thank you for sharing you experience. We are always happy to learn when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
Thank you,
****** *.
Contact Center Operations DirectorReview fromBarry P
Date: 02/27/2025
Technically excellent. I resent the sales pitch every time I callUSTech Support
Date: 04/24/2025
Hi *****,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. We regret if you found your initial contact with our customer service team frustrating. Based on your account history and reason for your call, you may be offered other available products or services. We want to make sure our customers are aware of current offers and additional products that might better meet their needs.
We are glad you are pleased with the service you received. Thanks for taking the time to let us know and for continuing to use US Tech Support.
Thank you,
****** *.
Contact Center Operations DirectorReview fromDorothy L
Date: 02/27/2025
Very Professional. I Have used US Tech for over 10 Years and the Techs were always able to fix my problems. I am so GLAD to work with this Company. God Bless You All :) ******* *****USTech Support
Date: 04/24/2025
Hi ******,
It is always exciting to hear from a long- time customer. We appreciate your loyalty youre your recommendation. We look forward to continued opportunities to be of service in the future.
Thank you,
****** *.
Contact Center Operations DirectorReview fromJoe B
Date: 02/26/2025
I have always gotten good technical service but it would be much easier is some of the techs spoke clear and better English and less effort to sell something else s i have what i think I need.The VPN is excellent. The service is excellent!!!USTech Support
Date: 04/24/2025
Hi ***,
It is always exciting to hear from a long- time customer. We appreciate your loyalty youre your recommendation. We look forward to continued opportunities to be of service in the future.
We regret if you found your initial contact with our customer service team frustrating. Based on your account history and reason for your call, you may be offered other available products or services. We want to make sure our customers are aware of current offers and additional products that might better meet their needs.
Please rest assured your feedback will help us improve our services going forward.
Thank you,
****** *.
Contact Center Operations DirectorReview fromDennis T
Date: 02/26/2025
******* my, tech advisor took over my computer and fixed my problem. He was patient with this 86 year old man. I appreciated him very muchUSTech Support
Date: 04/23/2025
Hi ******,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service. We are glad you found the technician respectful and efficient. If you continue to have issues with your computer, please dont hesitate to contact us again as USTech Support is available 24/7.
Thank you,
****** *.
Contact Center Operations Director
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