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Business Profile

Network Computers

HP Incorporated

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for HP Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

HP Incorporated has 72 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • HP Incorporated

      1501 Page Mill Rd MS 1247 Palo Alto, CA 94301-1112

    • HP Incorporated

      3000 Hanover St MS1247 Palo Alto, CA 94304-1112

    • Hewlett Packard

      150 13571 Commerce Pkwy Richmond, BC V6V 2R2

    • HP Incorporated

      7 Eagle Square Concord, NH 03301

    • HP Incorporated

      263 Tresser Blvd Stamford, CT 06901-3236

    Customer Review Ratings

    1.08/5 stars

    Average of 375 Customer Reviews

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    Review Details

    • Review fromConnail F

      Date: 07/10/2024

      They f***** are now monopolized what cartridges you can use. I am done with this country has gone to s*** and the government allows this to happen
    • Review fromHelen S

      Date: 07/04/2024

      Hello,I bought the ** Office Jet Pro 8025 All in One printer, on August 6rd 2020, in store. WE could not work with it because it did not print with the correct colors. After I called tech support a few times and explained the problem I was transferred to speak with the supervisor. He offered to send me a new printer in exchange. The new printer they sent was an older model from 2019. It worked well and I subscribed for HP Instant Ink. We started with the price of $2.99/month but after a few months, the price rose to $ 4.99/month with limitation of 50 pages per month. I could not keep up with these payments and limitations, and had to cancel the subscription. I have been unable to print since I canceled my HP Instant Ink subscription. They did not allow me to use the printer and Ink that I have paid for. I COULD NOT use MY printer that I bought with MY OWN MONEY!!! I WOULD LIKE ** TO REFUND ME $137.79 FOR THE PRINTER THAT I CAN NOT USE ANYMORE!!!***** .S.
    • Review fromEileen M

      Date: 06/28/2024

      HP printer support is non-existent. I signed up for the 'instant ink" package when I bought the printer. A few months in, I realized I was paying for ink I did not need. As soon as I cancelled instant ink, my printer would no longer connect to the internet and I could not use it. HP has no customer service you can reach and their products only work when you pay their premium.
    • Review fromSAISHASHISHEKAR K

      Date: 06/28/2024

      Horrible customer service circles back and forth. None of them have proper information OR do not want to help customers. Never buy HP products.
    • Review fromoytun t

      Date: 06/24/2024

      **************** can not provide me a part or replacement unit in 3 weeks. They can even give me an exact time frame until august
    • Review fromJose Y

      Date: 06/17/2024

      Do not purchase the ** Envy 6055e printer and do not purchase the extended warranty. I purchased the ** Envy 6055e printer refurbished. I bought the printer with an extended warranty because the printer was refurbished. So, I understood that the printer would be working because ** had was selling the printer. I made a failed attempt to make a wireless connection. Then, I used a wire and the printer printed a few times and then stopped working. I called customer support. I could not understand the customer service agent so I hung up. Frustrated, I made another failed attempt to hook up the printer myself along with my brother who is a computer programmer. Recently, I made another call to ** support and spent an entire day with the ** support agent trying to get this printer to work and failed. I had a similar problem with a previous ** all-in-one printer. I think ** products are not made with integrity and customer support is simply not up to par. I suggest you not purchase any ** product.
    • Review fromChristie G

      Date: 06/17/2024

      I cancelled and they disabled my ink cartridges. How could this be considered ethical or legal?
    • Review fromDaniel P.

      Date: 06/14/2024

      HP All In plan... Extortion. Legal extortion and fraud is one of the main concepts of this monthly subscription that provides a printer and ink. The printers they provide are recycled some go back decades. The ink is the usual cost more than gold because they say so so you have to use the subscription service. Do not try.
    • Review fromSUSAN N

      Date: 06/12/2024

      About 2 years ago I purchased and HP Printer and was told I had to use the "InstaInk" feature to use my printer. After signing up for the subscription and paying the fees to have my ink levels monitored but never receiving any ink from them I called to cancel my subscription. I have been trying to cancel this subscription since Dec 2023 and am still being charged a monthly fee. Every time I call, they tell me the prior month is the first time I called to cancel and that my call was in the middle of a billing cycle. So this will be my last fee, until the next month rolls around and I go through this process again.
    • Review fromAlbrt C

      Date: 06/11/2024

      Hp customer service *****, you have foreigners on the line, that dont know what theyre doing. I wanted to know, where my laptop was at, he gave me a windows number to call.I wont buy a hp laptop, computer, or anythiny they make, because of there customer service

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