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Business Profile

Credit Cards and Plans

BulkVisaGiftCards.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 33 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/18/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction 9/20/2024 I paid for (2) **** Vanilla gift cards. The first card for an amount of $50.00. The second card for an amount of $200.00. Both cards also charged me an additional purchase charge fee of $4.95. Total coming to $259.90 Both of these gift cards were to be used as gifts. When I gifted the cards the people that I gave the cards to stated that there were numbers scratched off the front of the gift cards and the back of the cards were completely scratched. I initially contact the company regarding this matter on 9/30/24. I was given a reference number for each card. $50.00 reference number- ******** $200.00 reference number- ******** Since 9/30/24 I have followed up with the company four times to check the status of my gift cards. Every time I have spoken with a representative they say that they do not have access to a tracking number and have not been able to provide me with a tracking number. First time I called to follow up the woman verified my address which was completely correct and true to what they had on file. She stated that there was a return to sender for whatever reason and would send out another set. I called again a week later to be told the same thing. I waited another week and decided to call again. On 11/08/2024 I spoke with a gentleman that wanted me to send a photo copy of my ID in order for them to verify my address to ******************* I sent the verification of my photo ID as soon as the call ended and did not hear back. On 11/15/2024 I called for the last time and spoke with a gentleman that had the same resolution that I had been told for the last 2 months. I asked the gentleman if there was another resolution because they have already attempted to send me a new set of gift cards for 3 times. He stated that there wasn't anything else that could be done and recommended for me to keep waiting. I would like (2) gift cards for the amounts that I purchased or a refund to my original payment method.

  • Initial Complaint

    Date:07/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a $200 dallar **** gift card to buy stuff with. The card I used to purchase it was gate city bank.the card is a one time use non reloadable card. The last four numbers on the card is 3390 expires 12/2032. I was able to use that card on xbox live purchase for a dlc.but was not able to use it on anything else.i tried to buy something from Amazon and it will not work. So then I tried to call the 1800 number for customer service support. But got someone from ***** that doesn't even understand the English language. So then further I tried to contact by text and they think it some **** bank card.

  • Initial Complaint

    Date:06/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a **** vanilla gift card and loaded it with $5000 on February 15th 2024 when I went to use the card my funds were gone

  • Initial Complaint

    Date:06/11/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    $100 Gift card purchased by family member on May 1, 2024. I received the card on approximately May 5, 2024. On May 24th( approximate)we checked balance only to find that the balance was zero and that there was a charge of $100 charged against the card on May 16th at Target store in **********************. Notified **** and filed complaint with **** fraud (Case # DS0683942). They requested additional documentation which was submitted. Was advised it could take up to 90 days to resolve dispute. Called several times only to be put on hold for over 30+ minutes only to be told that they are working on it. Treated like the suspect not the victim.

  • Initial Complaint

    Date:04/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a **** Gift Card in or around Dec.18,2023. When we opened it the numbers were scratched off so we been calling multiple times to get it replaced. Nothing has been resolved only excuses.Thank u for your help

  • Initial Complaint

    Date:04/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a ************ Gift Card from ******* on 12/20 /23 in the amount of $200.00. The card only has 12 numbers on the front and has no security code on the back. I've contacted **** Gift Card on this problem, and they have given me a case No. *********. My problem is that they requested me to send copies of the card front and back along with the receipt from ******* to this email address ********************** I have sent these items several times now and as of today **** Gift states they have not received these items. When I call customer service I get a person who is located outside the ** and has no ability to give me any additional info on how to correct this problem. They just keep telling me without these items the case cannot go forward. Im now at my wits end with **** Gift Card as they have my money and are doing everything to avoid giving it back to me.

  • Initial Complaint

    Date:04/09/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received 2 $100 **** gift cards with the number scratched off so they are unable to be used. I called the customer service number and they requested an email proving this. I sent emails and have yet to receive a response since January.

  • Initial Complaint

    Date:04/03/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My card info was stolen and they refuse to to reinberse me. The date is 4/3/2024 I've never used the card

  • Initial Complaint

    Date:02/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We were given five $100 ************ Gift Cards. When we went to use them, none of them would work. We called the number on the back of the card. After speaking to multiple agents over the course of a week, we finally got someone who canceled the cards and said we would receive the replacement cards via ***** in 3-5 days. When that did not happen, we called back. They said they had a record that the new cards were sent, but could not provide me with a tracking number. Told me to call back in 5 more days if the new cards didn't arrive. Did what I was told, and still no resolution. We have been contacting the company for over a month, and are still out $500.

  • Initial Complaint

    Date:02/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a gift card back in February 2023. I want to say with $100 gift card. I tried using it a few months later while it was still closed and the funds were already used a month later. I contacted the department and they told me I would need to get a receipt from the individual who gave me this gift card and which they dont have so now Im out of $100. I also received another gift card for $50 during Christmas And we use it at target. Unfortunately I had to return something and they refunded me back to that gift card and which I no longer have. I contacted target they told me to contact the merchant. The merchant said they cant do anything else without the actual physical card which we dont have anymore so Im now a total of $121.89 Because of these gift cards I need help getting them replaced and my money back

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