Reviews

Review Details

• Review fromBernrd K

  Date: 07/31/2023

  I am in desperate need of assistance. I purchased two **** Vanilla Gift Cards ($100 each) and sent to my granddaughter in *** where they were stolen in late April 2023. As soon as I was informed of this, I called the **** postal inspectors and **** Gift Card in Mid-May. I emailed them the receipts, license and a copy of a bill to verify my address. I eventually received one $100 card. I have been calling once a week since mid-June for an update on the second card. Each time I call, I am on hold between 15 - 50 minutes and get the exact same response (verbatim) -- "it is in the solutions department, and I should call back in 2 - 4 business days." I had the case escalated to a supervisor, ***** on 7/25/23 and got the exact same response as the previous times. ***************************

• Review fromISABEL G

  Date: 07/04/2023

  I purchased two **** gift cards ($200 and $100) to give them to my son for his Birthday. When he tried to use them, both cards were declined. I work hard to give a gift to someone and then they come back to you letting you know that you gave them nothing. I called the phone number on the back of the card, and they told me that both cards were cancelled because they were compromised. The representative told me that a lot of these cards get compromised even before they get purchased. If they already know this is very common, why they do not keep these cards locked so we as customers do not have to go through this trouble. Something needs to be done to protect the customers!!!!Now, I must wait **** business days to receive the new cards. I hope they mail me new ones. What a disappointment! I will never purchase a gift card again.

• Review fromMadi B

  Date: 05/14/2023

  Do not buy any **** gift cards. I bought this card and bought food and ended up having to return the food. They issued a credit and I received a receipt. I sent pictures and talked to several people and nothing. They just gave the run around. I emailed bhn service which is the customer service line and nothing. No ** customer support, it was just a SCAM.

• Review fromTajah S

  Date: 04/06/2023

  I purchased a $200 gift card and gifted it to a friend. She went to use it and it was already used. **** is making it very difficult to resolve the problem. They will put you on hold for one hour tell you they will send an email and never do. This is definitely an inside job. Do not purchase **** gift cards just give cash.

• Review fromCheryl H

  Date: 02/16/2023

  Purchased $400. **** Gift Card. When opened last number on card scratched out. Have called and opened case to consumedincomm.com, as told to do, sent all required documents. No response. Called week later and told to send documents again. Week later no response. Cannot use card, and cannot get any responses from company

• Review fromRonnie V.

  Date: 01/10/2023

  Purchased $400.00 gift cards all of them are miss prints missing the three digit code on back of card. All cards need to be replaced in order to register and use. I have completed and submitted all **** required documentation including personal information and I continue to get the run around. I'm currently out of $400 and **** continue to extend the dates of completion. The only contact number is general customer service they will not let you talk to any other departments. Their is never a supervisor to talk to therefore it's an endless circle.

• Review fromCarlton S

  Date: 10/29/2022

  Ok so who has the **************** to scam a quadriplegic war ******* out of $150 dollars for two **** gift cards one for $100 and the other gor $50 bucks purchased online going on 1 month ago now. Ahh that would be the very unprofessional slimy grimy staff working at **** virtual gift cards thats who!