Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Concierge Service

Way.com

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concierge Service.

Reviews

This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Way.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.88/5 stars

    Average of 300 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRebbecca M

      Date: 07/29/2024

      Extremely user-friendly. Makes it simple to find a great deal on parking!

      Way.com

      Date: 11/16/2024

      Thank you for your feedback! Were glad to hear you found the platform user-friendly and that you were able to find a great deal on parking. If you have any further suggestions or experiences to share, wed love to hear them!
    • Review fromWade K

      Date: 07/28/2024

      Very nice parking. Easy app, fair pricing. Straightforward, effortless, and affordable.

      Way.com

      Date: 11/16/2024

      Thank you for your feedback! Were thrilled to hear that you had a positive experience with our parking service. It's great to know that you found the app easy to use and the pricing fair. If you have any more feedback or need assistance in the future, feel free to reach out!
    • Review fromDebra D

      Date: 07/28/2024

      The parking lot where my car was parked felt secure. So far, so good. This is my second time using it, and it's been great.

      Way.com

      Date: 07/29/2024


      Thank you for taking the time to provide your feedback. We are thrilled to receive a five-star rating from you. Ensuring the satisfaction and well-being of our customers is our top priority, and your support is greatly appreciated.
    • Review fromSusan N

      Date: 07/28/2024

      We utilized ************* at ************** and have just booked again for this month. The service was polite, friendly, and most importantly, punctual!

      Way.com

      Date: 07/29/2024

      We're thrilled to hear that you had a positive experience! Your five-star rating is
      greatly appreciated, and it motivates us to continue providing top-notch
      service. Thank you for taking the time to share your feedback and for your
      continued support.
    • Review fromErica W

      Date: 07/27/2024

      I had a positive experience both on the phone and on the app. I'm hopeful that the parking lot experience will be just as good.

      Way.com

      Date: 11/16/2024

      Thank you for sharing your positive experience! We're glad to hear that both the phone support and the app met your expectations. We hope your parking lot experience is just as great.
    • Review fromMarisa F

      Date: 07/27/2024

      Safe and convenient. Easy to reserve, took less than five minutes. Fast and simple.

      Way.com

      Date: 11/16/2024

      Thank you for your feedback! We're thrilled to hear that you found the reservation process safe, convenient, and quick. If you have any other thoughts or need assistance in the future, dont hesitate to reach out.
    • Review fromBrenda V

      Date: 07/27/2024

      It was very simple to do, and there were no extra fees. Thank you.

      Way.com

      Date: 11/16/2024

      Thank you for your review! We're glad to hear that you found the process simple and transparent, with no extra fees. Your satisfaction is important to us. If you have any other feedback or need assistance, feel free to reach out anytime!
    • Review fromPeter D

      Date: 07/27/2024

      Great rate and location to cruise port. No worries. Always a good experience.

      Way.com

      Date: 11/16/2024

      Thank you for your feedback! We're delighted to hear that you consistently have a good experience with us. We're grateful for your feedback. Please write to us on *************** if you have any concerns/issues.
    • Review fromNikki J

      Date: 07/25/2024

      I adore these folks. We rely on them all across the state. They alleviate the hassle of driving and the frustration of getting to the cruise ports. Thank you.

      Way.com

      Date: 11/16/2024

      Thank you so much for your kind words! Were thrilled to hear that you rely on us and that we can help alleviate the hassle of getting to the cruise ports. Your support means a lot to us!
    • Review fromAshley T

      Date: 07/25/2024

      Although there were some challenges during the experience, the staff's dedication to resolving issues and prioritizing customer safety was clear. Despite the unexpected delay, she safely made it back to her car and continued on to her next destination.

      Way.com

      Date: 11/16/2024

      Thank you for sharing your experience! We appreciate your understanding and are glad to hear that our staff was dedicated to resolving the issues and prioritizing safety. Your feedback helps us improve. Please write to us on *************** if you have any concerns/issues.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.