Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 654 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromPeter H
Date: 08/21/2024
Did an outstanding job retrieving my DD214 in a timely manner !
DD214 Direct
Date: 08/26/2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromDaniel B
Date: 08/15/2024
I think paying for my dd214 is a **** shame. Veterans should be able to get more support from the US government. I also think that US army reserves should be able to get more support from the US government. We have been over looked by the US government for years.Review fromJenny E
Date: 08/07/2024
Staff was great an so helpful we appreciate everything you done for usDD214 Direct
Date: 08/08/2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromGustavo N
Date: 07/30/2024
This is amazing you saved my life forever thankful to youDD214 Direct
Date: 08/02/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromGeorge C
Date: 07/19/2024
Fast response by this organization. I was so happy that I have ordered more documentation.DD214 Direct
Date: 07/23/2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromGlyn D
Date: 07/11/2024
You are lifesavers! My mom passed and wanted to be buried next to my Dad at ******************* or whatever the new name is but could not until they had a copy of his DD 214.Now I have a copy and hopefully everything will be ok!Thank you so much!You taken a load off my mind and the entire family!The response time was very fast!!!Thanks a million!DD214 Direct
Date: 07/16/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that we were able to help you out. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromMichael K
Date: 06/20/2024
Amazingly quick service. It only took 3days to receive my DD214 This is a very valuable service to veterans I have passed the availability of your advocacy to othersDD214 Direct
Date: 06/25/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that you were very satisfied with the service you received. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. Your satisfaction is our top priority. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromJody B
Date: 06/14/2024
I thought I would be waiting months for my correct DD214, DD214 direct had it to me in weeks! Great job!DD214 Direct
Date: 06/17/2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromDaniel T
Date: 06/11/2024
Very fast and efficient service. This would have taken way longer going through the government agency.DD214 Direct
Date: 06/12/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that you were very satisfied with the service you received. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. Your satisfaction is our top priority. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromNicole T
Date: 06/11/2024
DO NOT use this company if you are trying to obtain military records!!! They are taking advantage of Servicemembers and family members by charging for a service that is already FREE!!! Standard Form 180 or SF 180 is all you need to request these records for yourself. The first page has instructions, second page asks for the information and the third page tells you exactly where to send the request depending on the branch of service and time period of service. ****** the form number and it comes right up!! This company is not expediting anything or advocating for you. They are following the same process you would yourself, which is FREE and charging you $100+ for their "service." As a self-proclaimed *************** ******** this is DISGUSTING!! You should be ashamed of yourselves!!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.