Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 654 Customer Reviews
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Review fromVaygen T
Date: 05/31/2024
The process was very simple to understand and I received my DD214 very quickly. Thank you for your assistance and what you do for Veterans.
DD214 Direct
Date: 06/05/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that you were very satisfied with the service you received. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. Your satisfaction is our top priority. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromEdmundo T
Date: 05/31/2024
The service was quick and accurate. Kept me up to date with my request and offered a refund if I did not get my request in time. Very friendly service.DD214 Direct
Date: 06/05/2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromNalorie G
Date: 05/31/2024
If I could give negative stars I would. I used this service thinking the company would advocate for me. Prior to using this service I had already contacted VA requesting military records. They could not locate my DD214 so they sent me a copy of my military contract. I attempted this twice. So from reading the reviews, I assumed this service would do what was necessary to track down my DD214. Nothing was done. All they did was petition for my records as I had already done. The exact information I received on my own attempts to retrieve my DD214 was sent to me. I called customer service let them know I already had the information that was sent. They said they could not help me. I had to petition the national archives on my own. I requested a refund since they did nothing. They denied my request stating a refund may only be issued in the first 24 hours of purchase.Dont waste your time. You can request your own records for free from the VA websites.Review fromJoshua G
Date: 05/28/2024
Was quick getting my paperwork than sooner than I expected.DD214 Direct
Date: 06/05/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that you were very satisfied with the service you received. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. Your satisfaction is our top priority. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromAurie S
Date: 05/21/2024
Fast and accurate! I have no idea how long this would have taken me. Thank you.DD214 Direct
Date: 06/05/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that you were very satisfied with the service you received. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. Your satisfaction is our top priority. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromSandra G
Date: 05/16/2024
It was very secure and easy. Everything was expedited and I received my downloadable document without any issues. I would refer this service to anyone looking for a quick, secure turnaround.DD214 Direct
Date: 05/17/2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a secure and easy experience with DD214 Direct. Our team strives to make the process straightforward and efficient for our clients, and we're delighted that we could meet your expectations. We're committed to providing good value at a reasonable cost, and your feedback reaffirms that we're delivering on that promise. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromMatthew P
Date: 05/15/2024
**** ordered a DD214 for the funeral services of my Father for $138. Was upfront with them and provided absolutely all information available to me, even called them to ensure it was something they could handle. My **************** was completed and I had his ashes back before I got any response from DD214 Direct. They claim the government was requesting additional information. Explained out the gate information was limited to Name, SS#, DOB, DOD, approximate date of service (*******). Ultimately not only did they not get me the document to allow military honors, they didn't refund me and they actually closed the request. They claimed I had to respond immediately with the information (none to supply) or they were going to close the request. Don't see how these guys are in business much less sleep at night.Review fromJeffery R
Date: 05/10/2024
I would give less than 1 star. **** company is taking advantage of American veterans. They claim they have no supervisor and cannot refund money... no rush delivery, no dd214... fraud is the basic definition of their service.Review fromMonica L
Date: 05/08/2024
This service was user-friendly, prompt, and reasonable. I was impressed with the turnaround time of receiving my requested documents!!! Thank you!!*******************************DD214 Direct
Date: 05/10/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that you were very satisfied with the service you received. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. Your satisfaction is our top priority. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!Review fromEdward T
Date: 05/08/2024
The last time that I tried to get my DD214 it was so frustrating that I gave up. That was about 10 years ago. I had reservations about DD224 Direct but I needed to trust my instincts and I'm glad that I did .You guys are AWESOME and I recommend you guys to any veterans in need of your services.Thanks guys you're the best!DD214 Direct
Date: 05/10/2024
Thank you so much for your glowing 5-star review! We're delighted to hear that you were very satisfied with the service you received. It's our goal to provide our customers with excellent service and a seamless experience. We're thrilled that we could fulfill your request quickly and efficiently. Your satisfaction is our top priority. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing DD214 Direct, and we look forward to serving you again in the future!
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