Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 653 Customer Reviews
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Review fromPAMELA G
Date: 12/06/2022
I chose this company based on their supposed expedited service on 10/3/22. It is 12/6/22 and I have still not received anything from them other than excuses. I have contacted the company multiple times only to get the same excuse "They just need a little more time." I feel like it is FALSE ADVERTISING to say you can get a DD214 faster than the normal channels and still 60 days later nothing his been produced. I do not know how LEGITIMATE this company is and will be requesting a refund or file a credit card dispute.Review fromAnna B
Date: 12/05/2022
Great to have thorough work and great communication and fast too!
DD214 Direct
Date: 07/13/2023
Thank you so much for your fantastic review! We truly appreciate your kind words and are delighted to hear that you found our work thorough, communication excellent, and our service fast.At DD214 Direct, we take great pride in providing exceptional service to our clients. We understand the importance of clear and prompt communication, especially when dealing with sensitive matters such as military records. Our team is dedicated to ensuring that you receive the support and information you need throughout the process.We also place a strong emphasis on efficiency and strive to expedite the retrieval of your DD214 and other military records. We understand that time is of the essence, particularly when accessing VA help or other services, and we are committed to delivering results as quickly as possible without compromising on the accuracy and quality of our work.Your positive feedback reaffirms our commitment to excellence, and we are grateful to have had the opportunity to serve you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.Thank you once again for choosing DD214 Direct. We appreciate your trust in our services.Review fromEdmund S
Date: 12/02/2022
Excellent response time in having located my DD214, and, my receiving the copy 1 DAY later. I would recommend their service to anyone who might ask.DD214 Direct
Date: 07/13/2023
We're honored by your 5-star review! It's fantastic to hear that our service was able to meet your needs efficiently and reliably. Thank you for trusting us with your DD214 retrieval and for recommending our service to others. We truly appreciate your support!Review fromJames C
Date: 12/02/2022
I loved the fast quick response to my request. And would recommend any service person who needs help to yall anytime . Thank you my forms.DD214 Direct
Date: 07/13/2023
Thank you so much for your wonderful review! We are thrilled to hear that you loved our fast and quick response to your request. Providing timely assistance to our clients is a top priority for us, and we are glad to know that we met your expectations.Your recommendation means a lot to us. We are honored to have earned your trust and would be more than happy to assist any service person who needs help at any time. It's our mission to provide efficient and reliable services to veterans and their families, ensuring a hassle-free experience in obtaining their military records.We're delighted that you received your forms promptly and that our service met your needs. If you have any further questions or require assistance in the future, please do not hesitate to reach out to us. We are always here to support you.Thank you once again for choosing our services and for your kind words. We appreciate your feedback and look forward to serving you again in the future.Review fromPeter W
Date: 12/02/2022
I am grateful to have found and enlisted the aid of DD214 Direct. I made a sincere effort to work with the records center but I think they are just very busy. I followed all their directions and made follow up calls and got nowhere. Finally I looked into DD214 Direct. They got my paperwork in a matter of days with high quality customer service. Thanks to them for helping me out!DD214 Direct
Date: 07/13/2023
Thank you so much for your heartfelt review. We are incredibly grateful to have had the opportunity to assist you at DD214 Direct. We understand the frustration that can come with trying to navigate the records center and the challenges of obtaining your military records.We're sorry to hear about your experience with the records center and the difficulties you faced despite following their directions and making follow-up calls. Our team is here to alleviate those burdens and streamline the process for you.It brings us great joy to know that we were able to provide you with a prompt resolution and high-quality customer service. We take pride in our commitment to delivering exceptional support and ensuring that your paperwork is handled efficiently.We appreciate your trust in our services and are grateful for the opportunity to help you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to support you.Once again, thank you for choosing DD214 Direct. We value your feedback and are honored to have been able to assist you.Review fromDonna S
Date: 12/01/2022
It was great! Everyone was extremely helpful and friendly!! I was notified when information was needed.DD214 Direct
Date: 07/13/2023
Thank you so much for your fantastic review! We are thrilled to hear that your experience with DD214 Direct was great and that everyone you interacted with was extremely helpful and friendly.At DD214 Direct, we strive to provide not only efficient and reliable services but also a positive and supportive experience for our clients. We understand the importance of clear communication and timely updates throughout the process. We are committed to keeping you informed and notifying you promptly whenever any information is needed.Your kind words about our team mean a lot to us. We take pride in our dedicated and knowledgeable staff who go above and beyond to assist our clients. It's our goal to ensure that you feel valued and supported throughout your interactions with us.Thank you once again for choosing DD214 Direct and for sharing your positive feedback. We appreciate your trust in our services, and if you ever need assistance in the future, please don't hesitate to reach out. We're always here to help.Review fromTravis P
Date: 12/01/2022
Quick to file and fast delivery got mine in about a weekDD214 Direct
Date: 07/13/2023
Thank you for the fantastic 5-star review! We're delighted to know that we made a positive impact on your experience. Making the process of obtaining your DD214 and military records easier is at the heart of what we do, and we're thrilled that we could assist you effectively.Review fromJohn G
Date: 11/30/2022
I was able to get DD-214 copy in a timely manner instead of spending days searching in storage unit.DD214 Direct
Date: 07/13/2023
Thank you for the fantastic 5-star review! We're delighted to know that we made a positive impact on your experience.At DD214 Direct, we understand the importance of prompt service and ensuring that our clients receive their documents in a timely manner. We're committed to delivering exceptional turnaround times, and we're glad that we could exceed your expectations.Review fromGail T
Date: 11/30/2022
Thank you very much for getting this DD214 from the archives for me. I think this is a nice service you offer the family members. My Father couldn't have enough of them, they were everywhere, as he told me that's the most important thing you need when I die. But when my husband passed, I couldn't find a one. So they had to go in the archives. I never thought I'd be doing this. My Dad was right. So thank you for your fine job.DD214 Direct
Date: 07/13/2023
Thank you for your kind words and the 5-star rating! We're glad to hear that you found our service to be valuable and that it provided a solution for you during a challenging time. Losing a loved one is never easy, and navigating the process of obtaining important documents can be overwhelming. We are here to support you and make this process as smooth as possible.Your father's foresight in emphasizing the importance of the DD214 was wise, as it serves as a vital record for various purposes. We're pleased that we could help you fulfill your husband's wishes and provide you with the necessary documentation from the archives.Thank you for acknowledging our team's efforts in delivering a fine job. It's our mission to provide exceptional service and support to our clients, and we're grateful for the opportunity to have served you.If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out. We are here to help you.Once again, thank you for choosing our services and for your kind words. We appreciate your trust and are honored to have been able to assist you and your family.Review fromFrancisco S.
Date: 11/29/2022
Fast and easy to use. Got my DD214 right away. Highly recommend this service to others.DD214 Direct
Date: 07/13/2023
Thank you for taking the time to leave us a 5-star review! We're thrilled that our service was fast, easy, and reliable for you. Your positive feedback and recommendation are invaluable to us. We're here for all veterans, and we sincerely appreciate your trust in us.
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