Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  DD214 Direct

  null Phoenix, AZ 85044-0620

  
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  DD214 Direct

  11010 S 51st St Ste 51299 Phoenix, AZ 85044-4311

  

Review Details

• Review fromArthur R

  Date: 12/14/2022

  Took my request and answered all my questions and I received my form in timely fashion
  

  DD214 Direct

  Date: 07/12/2023

  Your 5-star review has made our day! We're delighted that our services at DD214 Direct were able to make a positive impact in your life. We take great pride in assisting veterans like you in retrieving their DD214 in a timely manner.
  

  DD214 Direct

  Date: 07/12/2023

  Your 5-star review has made our day! We're delighted that our services at DD214 Direct were able to make a positive impact in your life. We take great pride in assisting veterans like you in retrieving their DD214 in a timely manner.

• Review fromYoung L

  Date: 12/13/2022

  Received what I needed in short time Worth the money.Not a scam for sure
  

  DD214 Direct

  Date: 07/12/2023

  Thank you for your wonderful 5-star review and for affirming that our services are worth the investment. We understand the importance of receiving the necessary paperwork quickly, and we're delighted to have provided you with a swift and reliable solution.Your trust in our services is greatly appreciated, and we're thrilled to hear that you found DD214 Direct to be a legitimate and trustworthy company. We take great pride in operating with transparency and ensuring that our clients receive the services they need without any concerns.Should you ever require any further assistance or have any questions, please don't hesitate to reach out. We're here to help and support you in any way we can.Thank you once again for your kind words and for choosing DD214 Direct. We're honored to have served you.

• Review fromHakeem I

  Date: 12/13/2022

  I ordered my dd214 and it took a little over a week for me to receive it in my email. It was nice to make the process easy and simple when it seemed like rocket science to be able to get it on my own. Great service!
  

  DD214 Direct

  Date: 07/12/2023

  Thank you for your fantastic 5-star review! We're thrilled to hear that we were able to provide you with a smooth and simplified process for obtaining your DD214. Making the experience easy and straightforward is always our goal, and we're delighted that we could meet your expectations.We understand that navigating the process of obtaining your DD214 can sometimes feel overwhelming, and we're glad that we could alleviate that burden for you. It brings us great joy to know that our service made a complex task seem much more manageable.We're also pleased to hear that you received your DD214 in a little over a week. Timeliness is a priority for us, and we're glad that we could deliver your document promptly to your email.Thank you for choosing our service, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help.

• Review fromMonique S.

  Date: 12/13/2022

  Fast work and easy to fill out. Fast service and great customer service.
  

  DD214 Direct

  Date: 07/12/2023

  We greatly appreciate your heartfelt 5-star review! It's wonderful to know that our service was very helpful and easy for you, and that the process was quick. We understand the importance of providing a seamless experience. Our veteran advocates are dedicated to providing excellent customer service, and we're thrilled that their assistance was positive for you. Thank you for choosing DD214 Direct!

• Review fromRamon c

  Date: 12/13/2022

  Wonderful and fast. They were very professional. They were able to answer all of our questions in detail.
  

  DD214 Direct

  Date: 07/12/2023

  Thank you for taking the time to leave us a wonderful 5-star review! We're thrilled to hear that you had a positive experience with our services and that we were able to meet your expectations.Being able to provide fast and efficient service is important to us, and we're delighted that we could deliver in a timely manner. Our team takes pride in maintaining a high level of professionalism, and we're glad that it shone through during your interaction with us.We're also pleased to hear that we were able to address all of your questions in detail. Clear communication and comprehensive support are key aspects of our service, and we're glad that we could provide you with the information you needed.Thank you for your trust and for choosing us to assist you.At DD214Direct, we take great pride in assisting veterans and their families with the retrieval of their DD214 documents, offering a valuable and essential service that cannot be replicated by individual efforts or government agencies.Even in today's ever-evolving landscape, with its unique challenges and changing circumstances, we remain dedicated to helping as many veterans as possible. Our resources and expertise allow us to navigate and represent individual veterans in front of various independent federal, state, and territorial government agencies, ensuring swift access to evidence of their honorable service and veteran benefits. Whether it's expedited processing for select groups, a standard processing time for others, or potential delays due to external factors, we are committed to providing the fastest and most reliable path to obtaining your records.Our streamlined process, developed over the years, enables us to work efficiently with different agencies, ensuring a hassle-free experience for our clients. We understand the importance of convenience, and our goal is to help you retrieve your DD214 and military records from the comfort of your own home.Your review reinforces our dedication to delivering exceptional service and prioritizing your experience and satisfaction. We are honored to have clients like you, and we appreciate your trust in our services. Thank you once again for sharing your experience with us and the community.

• Review fromRonald V

  Date: 12/12/2022

  Don't waste your time with these people. I recieved my DD-214 via mail from NREC and still haven't received it from these people. They claim to be a expediting service, yet the government will get it to you faster. I called to get refunded for the service that they didn't provid and was told that I could not get refunded and that they were still working on my case and that it would be several business days before they could provide me with my DD-214 via e-mail. You are better off setting a $100 Bill on fire than using these people

• Review fromFred W

  Date: 12/09/2022

  I ordered my DD214 in April. This is December. I still haven't heard anything. I called. And they said the government said it would take more time and to "be patient". However, nowhere on their website does it say anything about this process taking this long to process. It's really a shame that these people do this. False advertising as far as I'm concerned.

• Review frompaul m

  Date: 12/08/2022

  that is it when will it be mailed to me good copy
  

  DD214 Direct

  Date: 07/13/2023

  We are grateful for your support and for leaving us a stellar 5-star review. It means the world to us!Thank you for choosing DD214 Direct. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

• Review fromRobert R

  Date: 12/07/2022

  After days on phone (always too busy - try again later), or on GOV website (filling out forms, not able to submit - site down etc. etc..) to obtain DD214's there was nothing but frustration. Accidentally came across DD214Direct.com Veterans Home Access LLC filled out the required forms and submitted without any trouble. Two working days later received the DD214's attached to email. Printed with no trouble and I was good to go. Thanks for the trouble-free experience.
  

  DD214 Direct

  Date: 07/13/2023

  Thank you so much for taking the time to share your experience with DD214 Direct. We greatly appreciate your five-star review and are thrilled to hear that our services provided you with a trouble-free experience.We understand the frustration that can come with trying to obtain DD214s through other channels, such as government websites or phone calls. That's why we've dedicated ourselves to creating a streamlined process specifically designed to alleviate those challenges for veterans like you.It brings us immense satisfaction to know that you found our website user-friendly, and that the required forms were easily completed and submitted without any trouble. Our team takes pride in ensuring a smooth and efficient process, allowing us to expedite the retrieval of your DD214s promptly.We're delighted to have played a part in assisting you in obtaining your DD214s in just two working days. It's our privilege to provide this crucial service to veterans and their families, and your positive feedback motivates us to continue our mission of simplifying and expediting the military records retrieval process.Thank you once again for choosing DD214 Direct. We are honored to have served you, and should you require any further assistance in the future, please do not hesitate to reach out to our dedicated team.

• Review fromDavid H

  Date: 12/06/2022

  This info was $138.00 which I felt was a bit highwe got the DD214 which is required for VA help. Your price should be much, much lower than this. Our Vets have already worked hard for Our Ciuntry, they shouldnt be charged this much $
  

  DD214 Direct

  Date: 07/13/2023

  Thank you for sharing your feedback about our services at DD214 Direct. We appreciate your positive review and are glad to hear that we were able to provide you with the DD214 document you needed for VA help.We understand your concern regarding the pricing, and we apologize if you felt that the cost of our service was higher than expected. Our pricing reflects the value we provide through our streamlined process, expertise, and dedicated support in expediting the retrieval of military records. We strive to offer a fair and competitive pricing structure while ensuring the highest level of service to our clients.We genuinely appreciate the sacrifices made by our veterans for our country, and we are committed to supporting them in any way we can. We continuously evaluate our pricing to ensure it remains reasonable and competitive within the industry while considering the cost of maintaining our secure systems, maintaining compliance with government regulations, and providing exceptional customer service.Your feedback is valuable to us, and we will take it into consideration as we review and assess our pricing structure. We always aim to find a balance between affordability and maintaining the level of service and efficiency our clients expect.Once again, thank you for choosing DD214 Direct. We are honored to have served you, and if you have any further questions or concerns, please feel free to reach out to our dedicated support team. We are here to assist you.