Reviews
This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 653 Customer Reviews
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Review fromDmorea A
Date: 12/30/2022
Great service I put I. The wrong email, they made sure I sent the correct one.
DD214 Direct
Date: 07/12/2023
Thank you for leaving us a great 5-star review! We appreciate your feedback and are glad to hear that we provided excellent service, even when there was a minor issue with your email.Mistakes happen, and we understand that sometimes errors can occur during the submission process. We're pleased that our team was proactive in ensuring that the correct email was provided. Clear communication and attention to detail are important to us, and we're glad we could assist you in rectifying the situation.If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. Thank you for choosing DD214 Direct, and we look forward to serving you in the future.Review fromJohn P
Date: 12/30/2022
Super fast service!!! A++++++ ************* to deal with. Will definitely recommend.DD214 Direct
Date: 07/12/2023
We appreciate your amazing review! It's fantastic to know that our service met your expectations and helped you retrieve your DD214 quickly and effortlessly. Thank you for recommending our service to others. We're here to serve and support veterans like you!Review fromVikki W
Date: 12/28/2022
The process was very fast and ******* was very helpful and patient.DD214 Direct
Date: 07/12/2023
Thank you for your fantastic 5-star review! We're delighted to hear that our service was very helpful and easy for you, with a quick process. Our team works hard to make the DD214 retrieval process efficient and stress-free. We're also thrilled that our veteran advocates provided you with a positive experience. Your satisfaction and feedback are invaluable to us!Review fromMary G
Date: 12/26/2022
Very timely and efficient! I so appreciate the quick turnaround time!DD214 Direct
Date: 07/12/2023
Thank you for your kind and appreciative 5-star review! We're grateful to have been able to assist you effectively and provide a helpful and easy process with a quick turnaround. Our team takes pride in delivering fast, easy, and reliable service to veterans and their families. Your satisfaction and feedback mean the world to us!Review fromEsther B
Date: 12/22/2022
The process was very fast, even with them needing another document from me before my order could be processed. I would highly recommend this site to anyone needing this type of document. Very professional. Thank you so much for your service **************DD214 Direct
Date: 07/12/2023
Thank you for your wonderful 5-star review! We greatly appreciate your feedback and recommendation.We're thrilled to hear that our process was very fast, even with the additional document requirement. We understand the importance of efficiency and aim to deliver prompt service to our clients. Your recommendation to others needing this type of document means a lot to us.Maintaining a professional approach is crucial to us, and we're glad that you found our service to be just that. Thank you for your kind words and appreciation.If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing DD214 Direct, and we're here to serve you.Review fromDEBORAH G
Date: 12/22/2022
Service was extremely fast. I am most grateful. Thank you.DD214 Direct
Date: 07/12/2023
Thank you for leaving us a wonderful 5-star review! We're thrilled to hear that our service was fast and easy for you. We understand that waiting can be a concern, but we're committed to providing a streamlined process for our clients. Your satisfaction is our top priority. Thank you for choosing DD214 Direct.Review fromDonald Y.
Date: 12/19/2022
The service was very good I am pleased with their workDD214 Direct
Date: 07/12/2023
Your 5-star review has made our day! We're delighted that our services at DD214 Direct were able to make a positive impact in your life. Assisting veterans in obtaining their DD214 and military records efficiently is our passion, and we're grateful for the opportunity to serve you.Review fromJoshua G
Date: 12/16/2022
This is so fast! I was very lost in the process to request a new dd214, but with this tool is so smooth the process.DD214 Direct
Date: 07/12/2023
We're thrilled to receive your 5-star review! Making the process of retrieving your DD214 and military records as smooth as possible is our priority. We appreciate your kind words and are committed to providing exceptional service to veterans like you.Review fromGiselle L
Date: 12/14/2022
I work at a homeless shelter in ********** and recently had gentleman come in who has been homeless for many years. In getting his important papers replaced, to say that he was grateful to get a copy of his DD214 is an understatement. He is finding out that he is entitled to a pension and many more benefits. Because of your help, we are able to help this Korean War vet get off the streets and literally from having to go ************** in the *****. And it arrived very fast. Thank you again for your help.DD214 Direct
Date: 07/12/2023
Thank you so much for taking the time to leave us a 5-star review. We are truly humbled and honored to have played a part in assisting the ****** War veteran you mentioned. Your words fill us with immense pride and reinforce our commitment to serving veterans and their families.We understand the significance of obtaining important documents like the DD214, and we strive to make the process as quick and efficient as possible. It brings us great joy to know that our streamlined procedures have made a tangible difference in this gentleman's life and have helped him realize the benefits he is entitled to, including a pension.Hearing that our services have contributed to getting someone off the streets and out of challenging circumstances is incredibly rewarding. We firmly believe that our veterans deserve the utmost support and assistance, especially those who have served their country with honor and valor.Your appreciation for the speed with which the DD214 arrived is also greatly appreciated. We continuously strive to provide timely service without compromising on accuracy or reliability.Thank you once again for entrusting DD214 Direct with this crucial task. It is our privilege to serve you and help veterans in need. If there's anything else we can assist you with in the future, please don't hesitate to reach out.Review fromKimberly S
Date: 12/14/2022
I received the paperwork I needed in a week via email. I was so surprised to receive it so quickly. I have dealt with the National Archives on my own and it took them at least three months to send me what I needed. The money I spent to get this paperwork expedited through DD214 Direct was well worth it. I highly recommend them.DD214 Direct
Date: 07/12/2023
Thank you for your amazing 5-star review! We're thrilled to hear that we were able to provide you with the necessary paperwork in just a week's time. We understand how important it is to have access to your documents promptly, and we're glad we could exceed your expectations.Comparing our service to your previous experience with *********************, it's evident that our streamlined process enables us to deliver results much faster. We empathize with the frustration that can come from long wait times, and we're committed to providing a more efficient and reliable solution.We appreciate your recognition of the value in expediting the paperwork through DD214 Direct. While there may be an additional cost associated with our expedited service, we believe it's a small investment considering the time and effort it saves you. We're glad to hear that you found it worthwhile.Thank you for recommending us. Your support means the world to us, and we take great pride in being able to assist veterans like yourself. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help.
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