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DD214 Direct

Reviews

This profile includes reviews for DD214 Direct's headquarters and its corporate-owned locations. To view all corporate locations, see

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DD214 Direct has 2 locations, listed below.

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    • DD214 Direct

      null Phoenix, AZ 85044-0620

      BBB accredited business seal
    • DD214 Direct

      11010 S 51st St Ste 51299 Phoenix, AZ 85044-4311

      BBB accredited business seal

    Customer Review Ratings

    4.49/5 stars

    Average of 642 Customer Reviews

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    Review Details

    • Review fromKimberly S

      Date: 04/13/2023

      Excellent company to use. They quoted us 9 business days, but got ** the form less than a week after we requested it! We only were a week late for closing on our home. I highly recommend using this company to find your DD214.

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your excellent 5-star review! We're thrilled to hear that we were able to provide you with exceptional service. At DD214 Direct, we strive to deliver efficient and reliable assistance to our clients.We're delighted that we were able to exceed your expectations by delivering the form in less than a week, even though we initially quoted 9 business days. We understand the importance of timely delivery, especially when it comes to important matters like closing on a home.Your recommendation means a lot to us, and we appreciate your trust in our company to help you find your DD214. Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!
    • Review fromDominic C

      Date: 04/12/2023

      I received my dd214 in under a week. Provided the service as described.

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your feedback and your 5-star review! We're thrilled to hear that we were able to provide you with your DD214 in under a week, just as we described. At DD214 Direct, we strive to deliver the service we promise in a timely manner.We understand the importance of obtaining your DD214 efficiently, and we're glad that we could meet your expectations. Your satisfaction is our top priority, and we appreciate your trust in our service.Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!
    • Review fromBillie L

      Date: 04/11/2023

      Very easy and fast. I was surprised at how fast it actually was. I would highly recommend!

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your 5-star review! We're thrilled to hear that our service was fast, easy, and reliable for you. We take great pride in assisting veterans like you in retrieving their DD214 in a timely manner. Your recommendation means the world to us!
    • Review fromElizabeth H

      Date: 04/11/2023

      Thank you very much for your accurate and quick response.

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your fantastic 5-star review! We're thrilled to hear that you appreciated our accurate and quick response. At DD214 Direct, we strive to provide prompt and accurate assistance to all our clients.Your satisfaction is our top priority, and we're glad that we could meet your expectations in terms of response time and accuracy. We understand the importance of timely and reliable communication, especially when it comes to retrieving important documents.Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!
    • Review fromCleo D

      Date: 04/07/2023

      Extremely helpful, incredibly fast service.I would highly recommend using this service.Very impressed how quickly things moved along.

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your fantastic 5-star review! We're thrilled to hear that our service was extremely helpful and provided incredibly fast assistance. At DD214 Direct, we strive to deliver efficient and reliable service to our clients.We're delighted that you were impressed with how quickly things moved along. Your satisfaction and positive experience are our top priorities, and we're honored to have been able to assist you promptly.Thank you for your recommendation! We appreciate your trust in our service and value your support. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your feedback.
    • Review fromStephen W

      Date: 04/07/2023

      Real quick and simple. I totally would recommend them to my fellow vets

      DD214 Direct

      Date: 07/08/2023

      We appreciate your amazing review! It's fantastic to know that our service met your expectations and helped you retrieve your DD214 quickly and effortlessly. Thank you for recommending our service to others. We're here to serve and support veterans like you!
    • Review fromDuane B

      Date: 04/05/2023

      Great service, it took less than a week to get my document.

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your feedback and your 5-star review! We're thrilled to hear that you had a great experience with our service and that we were able to provide your document in less than a week.At DD214 Direct, we understand the importance of a timely delivery, and we're committed to providing efficient and reliable service to our clients. We're glad that we could meet your expectations and deliver your document promptly.Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!
    • Review fromMARK S

      Date: 04/03/2023

      I was skeptical at first, but this seems to be very ****** and the process was pretty quick. It had been a while since I was in the military. Thanks for your help in obtaining my DD-214. I also liked it because I did not have to sit in the VA for hours.

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your feedback and your 5-star review! We understand that skepticism is natural when trying a new service, and we're thrilled that we were able to provide you with a legitimate and efficient experience.At DD214 Direct, we strive to make the process as quick and hassle-free as possible for veterans like yourself. We understand the value of your time and the inconvenience of waiting for hours in the VA. We're glad that we could assist you in obtaining your DD-214 without the need for lengthy wait times.Thank you for choosing DD214 Direct and for trusting us to help you with your DD-214 retrieval. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!
    • Review fromHeike T

      Date: 03/30/2023

      Excellent customer service for a mourning family of my father's death. Thank you so much!!!

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your heartfelt feedback and your 5-star review! We're deeply sorry for your loss and extend our condolences to you and your family. We understand that dealing with the loss of a loved one is a challenging time, and we're honored to have been able to provide excellent customer service during this difficult period.At DD214 Direct, we strive to offer compassionate support and assistance to veterans and their families. We're grateful for the opportunity to have been of help to you during the mourning process.Thank you for choosing DD214 Direct and for taking the time to share your positive experience. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to support you and your family during this time.
    • Review fromJodi B

      Date: 03/29/2023

      This was quick and easy, I am very impressed. Thank You

      DD214 Direct

      Date: 07/08/2023

      Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our process quick and easy. At DD214 Direct, we strive to provide a seamless and efficient experience for our clients.Your satisfaction is our top priority, and we're grateful for your trust in DD214 Direct.

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