Reviews
Customer Review Ratings
Average of 107 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLynn S
Date: 23/09/2023
Vald what is professional and installed the windows quickly in two days check all the precautions covering up all my floors prior to taking out the old windows and installing new ones. Excellent work and definitely would recommend using renewal by Anderson and Vlad
Renewal by Andersen of BC
Date: 27/09/2023
Thank you, ****, for your wonderful feedback! We strive to provide our customers the highest quality product and experience. Thank you for the kind words for Vlad! We're glad to hear you're delighted.Review fromTahir M
Date: 22/09/2023
**** and ******** from ******** Renewals did an outstanding job installing our new windows. Their expertise and professionalism were truly commendable. Our home now feels more comfortable and energy-efficient, all thanks to their outstanding work. We highly recommend **** and ******** for any window installation needs!Renewal by Andersen of BC
Date: 23/09/2023
Thanks for taking a few minutes to leave us a review, *****! We will be sure to share your comments with the team. We're so happy to hear you're happy!Review fromJulius H
Date: 20/09/2023
**** and ***** were great. Very competent, on time, and friendly. Very good customer service for a high value product.Renewal by Andersen of BC
Date: 21/09/2023
Thanks for taking a few minutes to leave us a review, ******! We will be sure to share your comments with the team...nothing like a happy homeowner leaving good feedback to make our day! Thank you again!Review fromLouise J
Date: 16/09/2023
The sliding door install was completed to perfection by ****. Very happy with the detailed attention given.Renewal by Andersen of BC
Date: 17/09/2023
******, we are glad you had an excellent experience--that is what we strive for every single job, large or small. Thanks for leaving feedback, we appreciate it!Review fromSteven B
Date: 26/08/2023
Got a window/frame and sliding screen door installed at our place on *********************** in **********! ***************** and ****** were professional and respectful while also knowledgeable! They were very efficient and did an amazing job! I would highly recommend Renewal by ******** if you need new windows and such! A+++++!!!Renewal by Andersen of BC
Date: 29/08/2023
Thank you very much for leaving us a review. We appreciate your comments, because they hit on something we value highly--customer service. Renewal by Andersen wants to be here for our homeowners today, tomorrow, and decades down the line. We're glad to see that you've had such a positive experience, and we are very happy that you are delighted!Review fromStephen C
Date: 21/08/2023
I had a large front picture window replaced recently, and I was very pleased with the results. It was not a standard size, but both the quality of the window and the quality of the installation were extremely good. Installation chief Jesse and his crew of Federico, Max, and Ivan did an excellent job. They were very conscientious and worked extremely well together as a team. Furthermore the work site was well organized and they cleaned up after themselves, leaving no mess behind whatsoever. They certainly knew what they were doing! ***** also to Dustin for the initial measuring job, and to Tamara in customer service. Overall I was very pleased and I certainly would not hesitate to use Andersen again, or to recommend them to a friend.Renewal by Andersen of BC
Date: 22/08/2023
Thank you for taking a few minutes to leave feedback about the people, the process, AND the product. All three are important parts to our signature service, and we're glad your experience lived up to that! We hope you enjoy that great new view for many years to come!Review fromKaren G
Date: 24/07/2023
***************** was very efficient, friendly, courteous and professional. He answered all of our questions. He came out to measure our windows. So far our experience with Renewal by Andersen has been excellent! Looking forward to getting our new windows.Renewal by Andersen of BC
Date: 25/07/2023
Thank you very much for leaving us a review. We appreciate your comments, because they hit on something we value highly--customer service. ********************** by ********************** wants to be here for our homeowners today, tomorrow, and decades down the line. We're glad to see that you've had such a positive experience, and we are very happy that you are delighted!Review fromRobert K
Date: 14/07/2023
Very fast on quote and measure. Both ******************* and ******************* were very polite and professionalRenewal by Andersen of BC
Date: 15/07/2023
So good to hear from you, ******! Thank you for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear you're delighted and looking forward to installation day!Review fromKenneth Z
Date: 11/07/2023
Have dealt with ************************************** so far. All have been extremely professional and very knowledgeable. Very impressed with their patience (have changed order 4 times) and their ability to put the customer first. They really will do whatever it takes to make us happy. We are very excited to see the finished product!Renewal by Andersen of BC
Date: 12/07/2023
Hi *******! Thanks for taking a few minutes to leave us a review. We're so happy to hear you're happy so far. We will be sure to share your comments with the team. Looking forward to installation day!Review fromKathy N
Date: 05/07/2023
Top notch products and superior customer service from this company. The door we bought cost more than the other quotes, but we are confident it will withstand the test of time. BIG shout out to the team, from the initial sales visit, the measure, the install and ************. Especially enjoyed the services provided by ****** and ******. An excellent all round experience.Renewal by Andersen of BC
Date: 06/07/2023
Hi *****! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.