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Business Profile

Windows

Renewal by Andersen of BC

Reviews

Customer Review Ratings

4.77/5 stars

Average of 107 Customer Reviews

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Review Details

  • Review fromGrubby G

    Date: 15/06/2023

    I want to extend my sincere thanks to the Renewal By ******** team that installed my windows today in ***************, **. Every single team member deserves a special shout out:*************************** (Installation Manager)******************************* (Installer)********************* (Insaller)******************* (Installer)***** ****** (Installer)If I were able to give you 10 stars I would! This team went the extra mile, and performed the smoothest, cleanest and most professional windows installation I have ever witnessed, facing difficult challenges on an old house, using the best quality windows that exist.Thank you, gentlemen, for your hard work and dedication. The words 'going the extra mile' get used a lot, but this crew truly set a very high bar.I'm serious when I tell you this: If you want the best windows, go with Renewal By ********. If you want the best service, ask for these Renewal By ******** team members by name.

    Renewal by Andersen of BC

    Date: 16/06/2023

    Grubby, every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product! Thank you for your review!
  • Review fromKen D

    Date: 15/06/2023

    Professional and courteous. Checked all the installation details and reviewed them with us.

    Renewal by Andersen of BC

    Date: 16/06/2023

    ***, thank you very much for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear you're delighted! Thanks again.
  • Review fromSusan K

    Date: 14/06/2023

    ****************** and ****** finished my patio door yesterday. They were conscientious and professional with my installation and great to work with.

    Renewal by Andersen of BC

    Date: 15/06/2023

    *****, thank you for your wonderful feedback! We strive to provide our customers the highest quality product and experience. We're happy that you are happy!
  • Review fromCarmen R

    Date: 14/06/2023

    Excellent customer service by ****** and ****** Great guys to deal with ??

    Renewal by Andersen of BC

    Date: 15/06/2023

    Hi ******, thank you for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear the team could help!
  • Review fromRadhika B

    Date: 02/06/2023

    ****** and ***************** did wonderful job for **** live in ******,****************. They are truly professionals ,I replaced my window glass .Awesome guys!!

    Renewal by Andersen of BC

    Date: 05/06/2023

    *******, thank you so much for taking the time to leave feedback. Reviews like these make everyone's day. We're glad to hear you're delighted! Thanks again!
  • Review fromJane A

    Date: 30/05/2023

    ***** came to our home in ************** to help us reinstall our screen doors. He reinstalled them, adjusted them and lubricated them so now they move like they are brand new. He also gave me some pointers on accessing windows for cleaning. The after sale service from Renewal By Andersen is first class!!

    Renewal by Andersen of BC

    Date: 31/05/2023

    ****, we are really glad you had an excellent experience--that is what we strive for every single job, large or small. Thanks for leaving feedback, we appreciate that, too!
  • Review fromSHELLINA V

    Date: 12/05/2023

    ******************* was super friendly, informative and provide more information. So far everyone has been great. Really looking forward to the install date and the finished product.

    Renewal by Andersen of BC

    Date: 13/05/2023

    Hi ********, thank you for your wonderful feedback. We strive to provide our customers the highest quality product and experience, and we're glad to hear you're delighted!
  • Review fromScott F

    Date: 12/05/2023

    **** was friendly and professional. Arrived when he said he would

    Renewal by Andersen of BC

    Date: 14/05/2023

    Hi *****. We are glad you had an excellent experience--that is what we strive for every single job, large or small. Thanks for leaving feedback, we appreciate that, too!
  • Review fromSandy R

    Date: 11/05/2023

    Great experience so far thru process. ************************* was punctual, professional and very knowledgeable. Made sales process easy and relaxed.********************* and *********************** were prompt in followup scheduling for measuring. Again prompt, personable and efficient. Process keeps you updated and made easy.Thought integrity and customer service at this level was long gone. I was wrong!*******************************, **

    Renewal by Andersen of BC

    Date: 12/05/2023

    Thanks for taking a few minutes to leave us a review, *****! We will be sure to share your comments with the team. We look forward to working with you again in the future!
  • Review fromJody R

    Date: 06/05/2023

    Super Impressed with Renewal by ******** of ** and their team. Right from the first contact with **** who went the extra mile. ****** our project manager was constantly following up at every step and **** our install leader, was efficient professional and on time. Very happy with our outcome. Highly recommend them.

    Renewal by Andersen of BC

    Date: 08/05/2023

    Thanks for the review, ! It's our goal to make your window-replacement project the most streamlined home improvement experience you've ever had, and we are happy to see you are delighted with the results! Enjoy your new view, and thank you for choosing Renewal by Andersen!! We appreciate the chance to work with you!

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