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Business Profile

Retail Florist

Bloomex

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Florist.

Reviews

This profile includes reviews for Bloomex's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bloomex has 25 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Bloomex

      6 3510 27 St Ne Calgary, AB T1Y 5E2

    • Bloomex Inc

      902 Magnetic Dr North York, ON M3J 2C4

    • Bloomex

      20-B Rosedale Drive Dartmouth, NS B3A 1L8

    • Bloomex Flowers

      106 326 E Kent Ave Vancouver, BC V5X 4N6

    • Bloomex

      19133 Shaughnessy St Vancouver, BC V6P 6R9

    Customer Review Ratings

    3.93

    Average of 417 Customer Reviews

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    Review Details

    • Taya W

      Date: 02/03/2023

      One of the best around! Pays close attention to detail and guaranteed customer satisfaction.

    • Connie B

      Date: 01/03/2023

      EMAIL SENT TO BLOOMEX - Feb. 23, 2023 I am extremely dissatisfied and upset with the flower order sent to my friend in hospital. I ordered Sweet Blossom in mason jar. What arrived is not even remotely similar or recognizable to what I ordered. She received flowers that were not arranged, just bound together with an elastic band and they arrived partially frozen, therefore damaged. The first attachment is what she received. The second attachment is what I ordered. I demand a full immediate refund as I do not wish to deal with this company again. (My friend from hospital phoned me to let me know something went really wrong with the flowers sent. This is both embarrassing and unacceptable to me.) EMAIL SENT TO BLOOMEX Feb. 25, 2023 Your policies indicate that at your discretion you may substitute flowers of equal or greater value. I don't believe you could truthfully say that the attached photo of the flowers that were delivered is of equal or greater value than the first photo shown of the arrangement advertised on your website. Secondly, the flowers arrived loose with an elastic band around them. That is NOT an arrangement as advertised. So, you are in breach of your own policies. If Bloomex maintains it's position and would like to argue that the flowers sent were an arrangement and of equal or greater value, then I will take an online survey to see how many people would agree with you and forward you the results. Please escalate my complaint to a manager or someone who is able to make the decision to immediately refund me in full, or I will take further action. Since the email of Feb. 25, 2023, customer service or a manager will not respond by email nor take my phone calls. BTW https://au.sitejabber.com/online-business-review?url=bloomex.ca is a site accumulating reviews regarding Bloomex and the site has determined the positive reviews were paid reviews and has since deleted them. I suggest the positive reviews on this site (BBB) are likely the same.

    • Charisse S

      Date: 24/02/2023

      Best place around! Great customer service. pays attention to detail! I recommend to anyone I talk to! Absolutely a 5 star place.

    • Gwen J

      Date: 24/02/2023

      Sent order on the wrong day for the anniversary of my fathers death . Embarrassing to say the least then dont even get me on costumer service . Still waiting on resolution

    • Hunter M.

      Date: 22/02/2023

      Absolutely great experience. I recommend them to everyone i know!

    • Ashley F

      Date: 22/02/2023

      I recommend this. Such a great experience. Give them a try!

    • Desiree B

      Date: 22/02/2023

      Just when i thought my life couldn't get any better then here comes these guys.. thank you so much.. great people and wonderful service..

    • Jessica E

      Date: 22/02/2023

      Amazing!! Was extremely happy!! No complaints at all!! Would recommend!

    • mos n

      Date: 15/02/2023

      If you value your hard-earned money, time and peace of mind - Stay away from this company Bloomex. If I could give 0 stars I'll do that. I thought this was a good company based on prior transactions but I was wrong. Bloombex lacks integrity. I placed an order on February 13 and paid for delivery to a business for February 14 (delivery between 9-5pm). On February 14, at ****pm no update or delivery had been done so I contacted Bloomex to find out what was going on, waited for almost an hour only to get a mediocre one-sentence response and nothing more and was on hold for another 2 hours I had to leave. It was only after I contacted them that they placed the order status in transit. I requested for a refund because clearly it wasn't going to be delivered as paid for. Reached out to customer service multiple times but no response. I got a notification February 15 that it was delivered, tell me why flowers are delivered a day after the requested delivery date when the recipient is not even at the office.I wouldn't advice my worst enemy to buy anything from Bloomex.

    • Andy H

      Date: 11/02/2023

      DO NOT BE TRICKED BY THE ****** RATINGS. Multiple times Bloomex disappointed me because I got sucked in by their advertised "affordable prices", yet every time I find myself paying more for poorly kept flowers that either doesn't arrive, arrive partially damaged, or looks nothing like the photos.I've contacted their support every time after the delivery and they basically don't give a c*** after the payment went through and shipment was made. No follow **** credits, or even a "we found out this is why".Buyer beware, just go to a ******* or a supermarket that sells flowers. Even the cheaper selections at your neighbourhood flower shop will be so much better.

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