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Customer Review Ratings
Average of 104 Customer Reviews
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Review fromAndrian L
Date: 09/24/2023
Sent my cellphone for repairs two months ago, still waiting to receive back
Servify (US), Inc.
Date: 03/13/2024
Hello *******,
As checked, Your claim repair has been successfully completed. Hope your issue has been resolved.Review fromTunde A
Date: 09/20/2023
I misplaced my phone while hanging out with friends on Friday night 9/15/2023 to Saturday morning 9/16/2023. my ******* galaxy flip 5 went missing. i didn't realized this until the next morning. I have been reaching out to servify for 5 days now and they are declining my claim. my **** was activated which they claim it wasn't and my plan is still active. i need this issue resolved as soon as possible as I am losing money for not being able to be reached on my phone. I wish I could give a 0 rating.Servify (US), Inc.
Date: 03/13/2024
Hello Tunde,
Upon review, we apologize for any inconvenience caused. However, please be aware that the claim was not approved in accordance with the terms and conditions of the plan.Review fromDe S
Date: 08/17/2023
Was in another state on vacation when I dropped my phone. I was able to find a nearby ubreakifix and schedule a same day appointment. Phone was repaired within an hour and a half! Amazing service and phone was just like new!Servify (US), Inc.
Date: 08/18/2023
Thank you for the feedback. Your positive feedback will help us deliver our services with more enthusiasm and passion.Review fromAtom K
Date: 08/11/2023
Great service, speed, and punctuality.And I usually don't get insurance. I don't regret it at all.Servify (US), Inc.
Date: 08/14/2023
Thank you for the feedback. Your positive feedback will help us deliver our services with more enthusiasm and passion.Review fromWILLIAM C V
Date: 07/24/2023
My ******* S20+ was replaced within 24 hours when it was damaged. The service was outstanding!Servify (US), Inc.
Date: 08/21/2023
Thank you for the feedback. Your positive feedback will help us deliver our services with more enthusiasm and passion.Review fromJenna D
Date: 07/21/2023
Scheduling a repair and getting it fixed was really easy. The hardest part was deciphering the phone call to get there. Lots of background noise made it really hard to understand the customer service agentServify (US), Inc.
Date: 07/24/2023
We are constantly trying to improve and will thrive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.Review fromJason K
Date: 07/21/2023
After waiting on the part to arrive service was quick and easy.Servify (US), Inc.
Date: 07/24/2023
Thank you for the feedbackReview fromBenny B
Date: 07/21/2023
Awesome Service!....recently spilled liquid on my Fold 4, ******* care shipped me a brand new phone via 1 day shipping, they also provided return shipping for my damaged device. They entire process was completed within 72 hours, simply amazing and fast service with no hassles. Thank you!:>Servify (US), Inc.
Date: 07/24/2023
It's always good to see customers happy! Thank you for the feedback.Review fromAdriel C
Date: 07/21/2023
The time it took from my phone accidentally falling into a pool to me getting my replacement was less than 48-hours. They provided an excellent box to put my old phone in, and I was kept notified about the progress of my claim.Servify (US), Inc.
Date: 07/24/2023
Thank you for the feedback. Your positive feedback will help us deliver our services with more enthusiasm and passion.Review fromSweta B
Date: 07/17/2023
I recently had my OnePlus Nord N10 5G repaired, and I was very happy with the experience. The phone had a cracked screen, so I called customer support to help me out. They asked me to ship my device to the *********************** and after a few days, I got my phone back with a new screen. The whole thing was awesome.Servify (US), Inc.
Date: 07/18/2023
Thank you for the feedback. Your positive feedback will help us deliver our services with more enthusiasm and passion.
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