Reviews

This profile includes reviews for Microsoft's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Microsoft has 93 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Microsoft

  1 Microsoft Way Redmond, WA 98052-8300

• 

  Microsoft

  1 Lone Tree Rd S Fargo, ND 58104-3911

• 

  Microsoft Store

  4200 Conroy Rd Orlando, FL 32839-2400

• 

  Microsoft Store

  9255 Towne Centre Dr Ste 400 San Diego, CA 92121-3037

• 

  Microsoft

  10222 Mci Dr N Pinellas Park, FL 33782-6102

Review Details

• Review fromJoan E

  Date: 11/08/2022

  There is no way I can talk to a representative. A charge was made to my credit card and found it is for and upgrade that I don't want. I need help rectifying this problem. I've spent 4 hours on this problem so far. No way can I reach a person at Microsoft. Can you help?

• Review fromEric M

  Date: 11/07/2022

  Microsoft ads keeps rejecting my shopify store yet I have an ad campaign that is running and charging money. It wont download the feed for products but runs and does some advertising without any analytics. For the rejection to link my shopify, they can not tell me the reason supposedly for security reasons and cant help to resolve the issue at all. They have no idea why, probably AI that rejects for any reason it wants with no reason given.

• Review fromLaQuinta V

  Date: 10/31/2022

  These people **** they charge your card after trial Microsoft 365 and its almost impossible to contact them for a refund. Website isnt user friendly at all

• Review fromDawn W

  Date: 10/31/2022

  In 2021 I had a charge to my bank for $ ****, from Microsoft. I did not approve and was credited by my bank. Skip to Oct.2022. Look in my bank account Oct.25th, 2022 another **** charge to my bank through Microsoft. Try to call Microsoft and learn only online help, no phone. After 45 minutes the man helping called my cell to continue. After a long (2-hour) back and forth there is no resolution. The man (as well as myself) could not locate where or why I was charged. The card I had on file with M.S. was no longer being used and had been blocked as I had gotten a new card a few months before. I have called my bank and am filing a claim through my bank. I am extremely upset that a huge corporation has the ability to enter into my funds and take them without permission. I do not have extra funding to allow big tech companies to "steal" what I have. Yes, this is theft! I would appreciate steps being taken as I do not look forward to this happening again in 2023!

• Review fromLogan S.

  Date: 10/25/2022

  I bought a Laptop in 2020 and bought a 4 year protection plan with it. ***** October of 2022 and I wanted to get it fixed. Microsoft support kept transferring me and transferring me, hung up on me multiple times and told me to talk to the original manufacturer because they dont have the guts to say Ok, lets get your computer shipped and repaired. They even told mewalk into the physical store when all of their stores in the U.S are closed. Had the gall to say walk into the only one open in ********. They have wasted 2 weeks of my time of me trying to get anything, any hope to fix my computer and they responded with a middle finger. Currently I am in a bind trying to fix my computer that I bought with physical damage warranty, and Microsoft stubbornly refuses to help me get what I need. 1/1000 would not recommend buying warranty directly from them.

• Review fromGuida M

  Date: 10/12/2022

  If I could give no stars I would. For years I have been trying to cancel my subscription and get my money back, but its impossible to get a hold of anyone. There is no number to call and when you finally figure out how to have someone call you, going through 6 different browser to an online chat that say we will call you! Heaven forbid you dont pick up on their time. You miss your opportunity. I finally cancel my subscription, but told me they cant give me my money back and said to go through my credit card company. I provided all of the information to *********** and they said they dont have enough information to resolve the dispute and give my money back.This is so heartbreaking, with inflation happening and making every ***** count. I am just so disgusted with Microsoft and ***********. I never felt so helpless before.I hope no one goes through this experience, wouldnt wish this on my worst enemy.

• Review fromJohn B

  Date: 10/07/2022

  I just got robbed by Microsoft for a charge they can't charge for. I tried to gift a present which was paid for to another party, but Microsoft refuses to give my money back on my card after the fact someone else paid for it. My card is still pending a charge they can't collect, but they are holding it instead of just letting it go. Then you cant get it back. So Microsoft once again robs the poor man of what little money they have for some Xbox ****, and you get no operator. Just this message c*** This is the last time I give my info to Microsoft. I might as well just sell my Xbox. Since they're just gonna rob me anyway. I'm ashamed to have ever given them a *****.

• Review fromGraham T

  Date: 10/06/2022

  They continue to take my money and won't help me fix it! This is a load of barnacles! I've talked to support on several occasions and they keep transferring me to different people. It feels like a game of ring around the *****! I've waited on hold on four different occasions for 30+ minutes and have been hung up on every time. Microsoft, if I could avoid using your products, I would!

• Review fromJames S

  Date: 10/06/2022

  The system is blocking my emails from my account. Iphone says it's a Microsoft problem. I follow the instructions for restoring my email. It does not work because the system is in my email to intimidate us. I want something done to them. I can not reach Microsoft on the phone.

• Review fromCynthia L

  Date: 10/04/2022

  I downloaded a microsoft game and made a few purchases related to the game. Within the past six months Microsoft deducted, without my knowledge/consent thousands of dollars and refuses to correct/reverse these charges.