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Business Profile

Information Technology Services

HelpCloud, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

Customer Review Ratings

4.84/5 stars

Average of 120 Customer Reviews

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Review Details

  • Review fromKaren R

    Date: 03/27/2023

    Over the past few days, *** worked with numerous agents in an attempt to solve my computer issues. Everyone was highly trained and highly professional. ******** and *********** devoted hours to my concerns. Now, my issues are resolved, and Help Cloud has my business.

    HelpCloud, LLC

    Date: 04/03/2023

    We're always so happy to hear the positive experiences of our customers! I'll be sure that this review gets shared with the team during our company lunch on Friday. Please do call in at any time for any type of tech issue.
  • Review fromjames b

    Date: 03/17/2023

    the agent as well as the tech were pleasant to deal with and I was handled professionally and my problems were all solved. What more can you ask for

    HelpCloud, LLC

    Date: 03/21/2023

    Thank you for taking the time to provide us with valuable feedback!. We guarantee all of our work 100%. Please do reach out to us any time. We're here for you 24/7.
  • Review fromRobert A

    Date: 03/16/2023

    Dear Help Cloud, Over the past two days your representatives ***** and ***** have been a tremendous help, ***** very efficiently and quickly helped me learn how to expand email photos to full page size so I could proceed with my private tutoring work. ***** helped me learn how to send IPhone photos as emails from my phone. Both representatives were just fabulous and great fun to work with while getting done needed items. Thanks you ***** and *****!

    HelpCloud, LLC

    Date: 03/21/2023

    I am happy we were able to resolve your tech issues! *********************** are some of our very best representatives, we are grateful to have them as a part of our team. I will make sure that they get recognized during our company meeting this Friday. Please contact us anytime 24/7 for any type of tech issue.
  • Review fromLloyd G

    Date: 03/15/2023

    I had a problem with my gmail account. I contacted ****** and was redirected to Help loud, LLC. I was skeptical to turn over total control of my computer, but I did and the results were very professional. I am pleased with the results.

    HelpCloud, LLC

    Date: 03/21/2023

    I am happy to hear that we were able to meet your expectations and resolve your tech issues. We value your positive feedback as well as guarantee all of our work 100%. Please contact us any time that you need tech support in the future.
  • Review fromjudith d

    Date: 03/14/2023

    professional, helpful, competent, responds in timely manner and answers questions in an understandable manner. thank you

    HelpCloud, LLC

    Date: 03/21/2023

    I'm happy to read that you are pleased with our work! We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and patient. Thanks again for the positive review.
  • Review fromjohn s

    Date: 03/07/2023

    great service and in a timely matter very helpful thanks

    HelpCloud, LLC

    Date: 03/21/2023

    Thanks for your positive feedback! I am happy to hear that we were able to resolve your tech issues in a timely manner and that you are pleased with our work. We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and helpful.
  • Review fromRobert T.

    Date: 03/02/2023

    Helpcloud took care of my computer issues and So far I am pleased with the service.

    HelpCloud, LLC

    Date: 03/21/2023

    Thank you for providing valuable feedback! Im glad to hear you are pleased with our services. Please contact us any time you need tech support in the future. Were here for you
  • Review fromJimmy R

    Date: 02/28/2023

    My Computer and Smart Phone was really messed up. I got intouch withHelp Cloud. The people was very knowledgeable and courteous. my equipment is now working as I expected. thanks to the 3 technicians from HelpCloud.

    HelpCloud, LLC

    Date: 03/06/2023

    I am happy to hear that you had a great experience! Our knowledgeable technicians take pride in their work. We look forward to assisting you with any of your future tech support needs. Please do call in at any time for any type of tech issue. Thanks again for your positive feedback.
  • Review fromAndrew V

    Date: 02/23/2023

    Help cloud was very instrumental in resolving my issueMuch better than ******

    HelpCloud, LLC

    Date: 03/06/2023

    Thanks for your positive feedback! I am happy to hear that we were able to resolve your tech issues and that you are pleased with our work. We hope that you call any time you have any tech issues at home and I expect that our staff will be just as professional and patient.
  • Review fromBrenda M

    Date: 02/09/2023

    Very informative and patient, Answered every question I had in ****** terms. Excellent employee!!!!

    HelpCloud, LLC

    Date: 02/13/2023

    I am happy to hear that you had a great experience! Our knowledgeable technicians take pride in their work. We look forward to assisting you with any of your future tech support needs. Please do call in at any time for any type of tech issue. Thanks again for your positive feedback.

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