Reviews
This profile includes reviews for TruHearing, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 497 Customer Reviews
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Review fromCecilia T
Date: 12/06/2023
TrueHearing representative was extremely informative and answered all my questions. Made me feel very comfortable asking questions. Highly recommend
TruHearing, Inc.
Date: 12/07/2023
We aim to deliver the best care to all customers and love to hear positive feedback! Thanks for sharing!Review fromThomasina H
Date: 12/05/2023
This was a very easy appt. The provider was very friendly, efficient, gave me information in language I understood, answered all my questions without making me feel sorry that I asked. I would certainly recommend this location.TruHearing, Inc.
Date: 12/06/2023
TruHearing strives to provide the best experience for all our customers in their hearing health journey. Thank you for your review.Review fromKurt G
Date: 12/05/2023
The TruHearing process took a lot of the confusion out of the overall effort to find and purchase the right heading aides. They were very quick to schedule and respond to my needs. Made the process far easiest than I expected. Thank you!TruHearing, Inc.
Date: 12/06/2023
TruHearings goal is to provide the most comprehensive hearing benefit program to the 30 million Americans who suffer from hearing loss. Thank you for taking the time to share your feedback.Review fromPatrick R
Date: 12/05/2023
The tech was great help with picking out right aidsTruHearing, Inc.
Date: 12/06/2023
We aim to deliver the best care to all customers and love to hear positive feedback! Thanks for sharing!Review fromDOUGLAS M
Date: 12/05/2023
EASY TO WORK WITH, GOOD SELECTION OF AIDS AT ALL LEVELSTruHearing, Inc.
Date: 12/06/2023
TruHearing strives to provide the best experience for all our customers in their hearing health journey. Thank you for your review.Review fromhans c
Date: 12/05/2023
My mom (99) depends on these to get by.. recently one of the ear pieces stopped charging, so I went online to purchase a new battery for it. Evidently, since it's rechargeable , we have to send it in for a replacement and it will cost $275 + tax and shipping.!! Is it just me or is this an absurd amount to pay for a battery? And that is $275 for EACH ear piece. So all in, it's around $550 to replace these batteries???!!!!And she won't be able to hear for about 2 weeks as that's the approx turn around.TruHearing, Inc.
Date: 12/07/2023
Rechargeable devices do not have a battery that can be replaced. If the device is less than 3 years old it would be covered and replaced with the warranty, with only a hourly charge for the healthcare provider. If the device is 3 years + a replacement device would be required which can yield a higher price. Please contact us at ************ or ******************************************** with questions and concerns.Review fromDon C
Date: 11/30/2023
***** was very professional, answered all of the questions I had would recommendTruHearing, Inc.
Date: 12/01/2023
TruHearing strives to provide the best experience for all our customers in their hearing health journey. Thank you for your review.Review fromJoyce R
Date: 11/30/2023
Just purchased my third hearing aid through Tru Hearing and have always had a great experience.TruHearing, Inc.
Date: 12/01/2023
Positive reviews help customers seek the care they need for hearing loss and break the stigma of hearing aids. Thank you for your review.Review fromDanny R
Date: 11/17/2023
BEWARE> Notice all the negative reviews!! Was advised by ************* to get a hearing test just to see if I had hearing loss. I did not complain of any hearing problem. Only went for wax removal. Took test and asked if I had coverage.Then Dr ***** said I had mild loss and suggested I look into some hearing aides,Even told me to bring my wife in too. THIS IS A BIG SCAM> BEWARE.TruHearing, Inc.
Date: 11/20/2023
Thank you for taking the time to leave a review. TruHearing partners with highly skilled, knowledgeable providers nationwide. We take feedback very serious at TruHearing and have dedicated employees who work specifically with our providers to ensure the best customer experience. Please contact us at ************ or ******************************************** to discuss concerns.Review fromMike K
Date: 11/07/2023
Great company, great hearing aids, great health care provider. Hearing aid fits great.TruHearing, Inc.
Date: 11/08/2023
TruHearing strives to provide the best experience for all our customers in their hearing health journey. Thank you for your review.
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