Reviews

This profile includes reviews for Terminix's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Terminix has 443 locations, listed below.

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  Terminix

  150 Peabody Pl Memphis, TN 38103-3700

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  Terminix

  10160 Hwy 57 Counce, TN 38326

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  Terminix

  324 Grove St, Suite 6 Worcester, MA 01605-3936

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  Terminix

  1335 Donaldson Road, Suite 9A Erlanger, KY 41018

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  Terminix - Company Owned Locations in Central OH

  3455 Centerpoint Dr Ste C Urbancrest, OH 43123

Review Details

• Review fromHeather H

  Date: 06/08/2022

  Horrible company to do business with. I scheduled an appointment and they told me a technician would be at my home on June 8th between 10AM-12PM. When that time came and went, they had not shown up nor did they call me. Basically they were a no-call/no-show so I called them and talked to an agent with Terminix who said I was in their system and showed I had an appointment for that day and time. She placed me on hold while she called the technician scheduled to be at my house. He didn't answer so she left a voicemail requesting that he call me. That's absolutely all she was willing to do. The tech never called. This company is extremely unprofessional. Please don't waste your time because chances are they will not show up.

• Review fromViolet C

  Date: 06/08/2022

  Terminix is the shadiest companies to ever get involved with. The guys who come out do not spray where they are suppose to yet have lied about it numerous amount of times. We have dogs and they will bark up a storm if anyone enters the backyard. Terminix was charging us and not spraying all of the backyard like they claim. They sprayed the front and that's it and still fully charging us. We called and disputed the 120$. We waited to be contacted from a manager and no one called back. But they sent the 120$ to collections. You are nothing but dishonest thieves, I hope people are become aware of how deceitful your company and people are. Shame on you.

• Review fromCierra F

  Date: 06/08/2022

  Horrible! They never show to do the 3 month pest control service and when they do show they do a crappie job. Canceled my service before my 12 month agreement was up after their missed service appointment and I hadn't spoke with anyone. I called to cancel my service when my agreement was up she assured me that she had took my card of file and someone would be out on the 6th to remove bait stations, per usual they was a no show. On June 8th I received an email from them stating my payment had been processed on a service that I canceled 7 days ago. Run do not commit to anything with TERMINIX they suck! If I could give - 0 stars I would!

  Terminix

  Date: 07/13/2022

  Thank you for bringing this to our attention.Terminix is a company built on values and providing exceptional customer experiences.  This information will be forwarded to our management team to help provide a better customer experience.  A member of management will contact the consumer for follow up.

  Terminix Executive Services

• Review fromMarcia Z. S

  Date: 06/07/2022

  i am tired of dealing with people that do not respect their customers. saying the will return calls when they do not. lying about appointments and tenting. this is definitively a scam. my service renewal policy is due to be paid, but after more than 25 years of paying for nothing I will not pay this renewal without visiting an attorney. this is an outfit being represented by clowns. amazing they have been able to be scamming people for so long and the authorities doing nothing about this. AND, BY THE WAY, YOUR SITE IS NOT TAKING COMPLAINTS. SO WHATS UP?

• Review fromHelen S

  Date: 06/07/2022

  I called the service for an appointment for maintenance services at my new home. I requested to be called 10-15 minutes before someone showed up because I pick up my children from school and activities and I do not want the inspector just waiting and leaving. No one called, no message was left at my door, or even an email. I called the service the next day and asked if someone actually came. He said someone came knocked on the door and left because there was no answer. I said to him, as a future customer I requested to be called and no one called me. What kind of company is this? No respect for customers request. And if someone actually came, why didn't they leave me a note or call me??? Bunch of lies. I told didn't make another appointment because the customer service rep wasn't sure someone will call me. I said thank you I'm going to take my business somewhere else.

• Review fromKevin D

  Date: 06/06/2022

  Started with a summer promotion I paid in 2021 since there have been visits. now they have been billing my account for 49.54 without contacting me and they tell me that is just way it works. They also have not been coming to my house since before the invoices and I am told the responsibility is on to contact them.

• Review fromAshley B

  Date: 06/06/2022

  I called because we had a roach problem..I know gross.. I called and they told me over the phone that someone would be out to spray outside and treat inside cabinets, under sinks, behind appliances. Someone came out quickly and they only did the outside and did not even do an inspection. The tech asked what bug he was there to treat for. He sprayed around the perimiter of my foundation and used LESS THAN A GALLON of chemical for the entire outside. He put a bait in 3 of my cabinets and left. He was there less than 30 minutes. He did not treat in any rooms other than the kitchen and did not do in bathrooms or under appliances. I called to complain and they said someone would be out 3 days later to finish the job. No one called. No one showed up. When I called to get answers the woman on the phone was exteremly rude and I only got half of my money back after I had to fight with Terminix to cancel my service. I would not ever recommend Terminix to anyone for anything. They do not hold up on their promises and will take the easy way out every time. Call a local company. When I called a local company and told them that they used less than a gallon they said that was basically nothing and they use 25 gallons when they come out. Go with a local company.

• Review fromWayside Hoa T

  Date: 06/04/2022

  If you are considering Terminix as your pest control company in Pensacola FL, make sure you are on the property when the technician is scheduled to treat your property, so you will know you have been serviced. More importantly, make sure you watch the technician as he/she services your property, so you can be sure you are getting the service you will be billed. As expensive as everything is these days, don't assume 1) the technician showed up and serviced your property and 2) if they did show up, that they did what you are paying for!! We have had Terminix "service" our property for the last 22 years, assuming we were getting serviced, only to find out that we weren't. The invoices came just the same! When we questioned the lack of service, they canceled our contract and refused to service our property. Which means we're getting the same service, we're just not paying for it.