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Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,242 Customer Reviews

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Review Details

  • Review fromRaine M

    Date: 10/07/2024

    Always a positive experience!!!! Never disappointed with product!!!!! My go to!!!!! ??
  • Review fromLynne P

    Date: 10/07/2024

    Misleading marketing. Add states additional percentage off but when you click on item, it does not give you an additional percentage off!
  • Review fromCandace S

    Date: 10/06/2024

    Excellent quality and they have a great selection of rugs.
  • Review fromShawntel O

    Date: 10/06/2024

    So far so good. I have just completed my order. It was very easy to find what I wanted. I will review again once my rugs arrive.
  • Review fromDhianna R

    Date: 10/06/2024

    Wonderful service. We got exactly what we ordered. There was a beautiful array of rugs available. Everything was seamless and we are very happy with the quality of the carpets as well as the service.
  • Review fromJennifer B

    Date: 10/06/2024

    I have bought several rugs and they are very high quality, well made pieces. Super reasonable prices keep me returning. Lightning shipping, last rug I had in 48 hours from order. They offer store credit for reviewing your purchases, so buying again is a no brainer. I will continue to buy as well as recommended to friends, which I've already done.
  • Review fromeric r

    Date: 10/06/2024

    I love rugs.com I have one in every room just ordered 2 more for my two hallways. Thanks to all at rugs.com
  • Review fromWendi S

    Date: 10/04/2024

    They answer the phone but request you email them photos. Emails are all refused and failure to deliver to specified email. I can't get any help by phone because they Insist on emailing which obviously after 8 tries doesn't work. Worst customer service ever
  • Review fromJudith A

    Date: 09/30/2024

    Placed order tonight to take advantage of the sale but my $20 for my review had not been placed in my account so I hope this will be taken care of and charged accordingly. I received an email showing that it would be in my account.This is the fourth rug and pad that I have ordered. Extremely satisfied with them, colors are nice, size selection is excellent and they arrive very quickly. Would highly recommend this company.
  • Review fromSarah N

    Date: 09/30/2024

    Love ruggable. Have 4 ruggable washable rugs and have washed them multiple times and they are still in great shape. The rug pads are great too!

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