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Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,242 Customer Reviews

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Review Details

  • Review fromRon B

    Date: 10/13/2024

    Great products, prices and people - we love doing business with **** at the store and their on line ordering is so easy! Free shipping and returns is a real deal maker!! Love this store and will never buy rugs anywhere else again1 ****************************, **
  • Review fromBarbara T

    Date: 10/13/2024

    I love rugs.com. Every rug which is many has not disappointed. Prices are reasonable
  • Review fromBrenda V

    Date: 10/13/2024

    I have bought two rugs and they are fantastic. Price is great and shipping is fast,
  • Review fromJon A

    Date: 10/13/2024

    Very easy to use. A lot of filters to help narrow your search!
  • Review fromMimi P

    Date: 10/08/2024

    Terrible experience. They sent me a rug the wrong size from what I ordered. I told them that and they sent me the exact same wrong rug. I returned both rugs to get my refund. They received my return on 9/16. I was told I would get a refund in 10 business days, which was 16 business days ago. I called again today and was told I would get my refund in 7 business days. All I want is my full refund back to my original form of payment. Worst customer service I have ever had.
  • Review fromJody R

    Date: 10/07/2024

    Easy to use app and product referred by friend! Quality outdoor rug for her porch, nice vibrant color
  • Review fromEric S

    Date: 10/07/2024

    From all my experience, great site, reputable and dependable service, excellent value.
  • Review fromMichael P

    Date: 10/07/2024

    The purchasing experience was easy. I trust that my product will be what I ********* will be.
  • Review fromJacqueline W

    Date: 10/07/2024

    Great products! We've ordered 2 for our historic Inn. We love them! Looks great, easy care, thick pile, great quality! And, you can't beat the sale prices! We'll continue to purchase from rugs com. We've got 46 more rooms to rehab...
  • Review fromS A H

    Date: 10/07/2024

    Great selection and website is easy to navigate and check out. I love this rug as I have it on my front porch. This one is going in a bedroom to be used by someone in a wheelchair. It's perfect for that.

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